The lady who helped me at check in wasn’t pleasant at all. The room was pretty basic standard size. It smelled. I wasn’t even sure if the bed sheets were clean cause I saw stains on the blankets and pillow cases. Brown stains. The curtains felt dirty. There was no microwave, but a “community” microwave down in the lobby. Super inconvenient. The sprinkler head in the bathroom was super rusty and there was a huge hole/space around it which I assume was from the rust/mold. We were there for 3 nights and the cleaning ladies had shoved all my son’s toys in our luggage which in turn was annoying cause I needed to pack our stuff. Overall not happy and would rather pay more for a better hotel in the future.
Jamie
Jamie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Celeste
Celeste (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Lindo fin de semana con mi hijo
Magnifico
Patricia
Patricia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Ignacio
Ignacio (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Celeste
Celeste (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Seyedmohsen
Seyedmohsen (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Aaron
Aaron (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月5日
Good staff, old rooms
The staff was good and friendly. The rooms however are a bit old. The bed was old and uncomfortable, my shower was extremely old and did not function properly to give full water pressure.
Lindsey
Lindsey (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Ariel
Ariel (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Leroy
Leroy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
You have to Pay to Park
The stay was great and the service was great. I am giving 3 stars because they charge you to park at this location. That is absolutely ridiculous. It's 37 per car per night. That wasn't made clear to me when I obtained my parking passes and I won't be returning to this location. Other than that, GREAT stay.
johnnae
johnnae (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Mario Francisco
Mario Francisco (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月25日
Disappointed birthday surprise for our daughter!
This is a hotel we chose to stay at all weekend and booked two room! As one room we decorated and set up sweet treats for our 17 year old daughters surprise birthday.
We noticed the room was uncomfortable warm and quickly put on the AC and went out to return with our family.
As we walked in and surprised her all her hello kitty sweets were melted. 😔
Cupcakes,cakesicles,cake pops,chocolate covered pretzels and chocolate covered strawberries all melted.
We had notified maintenance to fix ac in both rooms.
We had to get all the treats and put them in the fridge,well that idea just got worse as we went to get the treats out they were all frozen.
One fridge didn’t work and the other froze everything.
We had many issues at the hotel and they don’t even offer free coffee for their guest.
They offered no compensation whatsoever.
This was a complete disappointment for our surprise and to our daughter.
Would not ever return to this loctation! Horrible experience!
Sophia M
Sophia M (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Was a pleasant stay. Staff needs to reinstall the dispenser for body was in the shower as all it had was shampoo and conditioner.
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
muy buena opción cerca de Fashion Valley
me dieron una habitación cuyo frigobar no servía, y olía muy mal, el baño era para pers con capacidades diferentes, pero no era funcional para los que no lo requerimos. camas muy cómodas las mejores que me han tocado. no hay tiendas de conveniencia cerca.
Roberto
Roberto (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Nice
I had a nice stay
somtochukwu
somtochukwu (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Camila Guadalupe
Camila Guadalupe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Martin
Martin (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月19日
Awful not up to Hilton standards
The parking was $37 a night and big signs warning of theft put us all on edge. The lobby looked nice but the rooms were dirty the bathtub was chipped the shower leaked. The smoke alarm kept going off and it took 2 hours for someone to come look at it. Our neighbors were loud all night and the walls are paper thin. We didn’t even stay the second night.