Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
receptionist attitude poor, English level below the standard for.all staff in this hotel.
wing shan
wing shan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Impecable experience, modern design, wonderful staff. We had one of the best time during our days in Raffles Shenzen
TANIA MARCAL
TANIA MARCAL (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 7 日
Very modern , clean , different restaurants and warm atmosphere
Mehmet
Mehmet (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Hyunju
Hyunju (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 26 日
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.