2/10 欠佳
2025 年 7 月 10 日
Don't be fooled
I was really disappointed upon arrival, as the photos painted a very different picture, spacious, private, and upscale. I chose to splurge on this stay, even upgrading my room because I expected a level of comfort and privacy that simply wasn’t there.
The room was small and felt rigid in design. The only seating option was a trendy but uncomfortable wire chair, and the “premium bedding” turned out to be a stiff coil mattress with rough sheets, definitely not the cozy setup I expected. The “patio” was actually a shared balcony with a large daybed taking up most of the space, facing inward toward the property instead of the ocean.
I requested to cancel the rest of my stay but was denied a refund. Honestly, it was so uncomfortable and misrepresented that I left anyway, booked a new place, and willingly took the financial hit just to feel at ease somewhere else.
That said, the host Lalo was kind and helpful, he carried my bags, provided clear instructions, and shared the WiFi info promptly. I also appreciated the small carafe of water, the eco-friendly bath products, and the strong AC.
Overall, while there were a few thoughtful touches, the overall experience didn’t align with the listing, and it definitely didn’t justify the price.
Juliana
Juliana (3 晚行程)
Hotels.com 真實旅客評價
