The room was spacious, the breakfast was the best we have had at a hotel experience.
Samantha
3 晚家庭旅程
10/10
Angie
1 晚家庭旅程
4/10
Older, dirty bathroom, hair in the breakfast. Just overall not a great stay!
Jackie
1 晚家庭旅程
8/10
First of the room/suite is spacious, considering you have a separate kitchenette, a separate room with its own door for privacy and a living room area with a good size sofa bed, a chair and ottomon. So overall a very good size suite.
The beds were comfortable and clean.
The entire suite was clean overall.
The only thing
真實旅客
1 晚家庭旅程
8/10
Shontel
2 晚行程
10/10
great place
Marcelino
1 晚行程
8/10
Nice stay, a bit outdated but the room was big. The area was quiet and close to major areas.
Marlena
4 晚家庭旅程
10/10
Brenda
1 晚行程
4/10
I would like to start out with the positive. Breakfast is SUPERB! This chain & location is always my preference when visiting San Antonio. This reservation has lots of amenities we enjoy as a family. Despite that I booked thru a third party, I've become accustomed to Hiltons high standard of cleanliness & room conditions. I've experienced this time & time again at this location, it's what brings me back. This was NOT the case this time. My kids were not able to use the pool as it is not clean. The room I was given is old/out dated with several tears on the carpet & the bedding (I would not use this in my own home). The room is mediocre clean. Even at check in it did not smell sanitized. The worse is the silverware. Simply unacceptable. I'm hoping this is an exception and not the new standard. I did no inform the front desk because I'm sure you guys are sold out being spring break weekend. Just when I thought things couldn’t get much worse, it did. My 6yr old found a live maggot as she was playing on the carpet!!! NEVER have i encountered this at any hotel stay. I wish I could up this video, did it come from dog feces or rotten food who knows but this should have been at the very least vacuumed.
Laura Flores
Laura
3 晚家庭旅程
2/10
Raul
3 晚行程
10/10
Ana
2 晚行程
4/10
A/C unit did not work properly. Cockroaches in the room.
Alfredo
2 晚家庭旅程
6/10
Bathroom in room had a bad smell. Looked clean but it didn't smell clean. Light went out in our bathroom, advised front desk and was told that it MAY get fixed the next day. It was not. Other than those two events. Everything else was fine.
Elias
2 晚家庭旅程
10/10
Cameron
4 晚行程
10/10
A lot off lights outside very easy and closed for access
Julieta
1 晚家庭旅程
10/10
We enjoyed everything about our stay. Clean facilities. Recycling opportunities. Excellent breakfast. Comfortable room. Friendly staff. We will be back.
Ita
2 晚家庭旅程
10/10
Buena estancia
Josefina
1 晚行程
10/10
Two bedroom suite fits big family
Eric
2 晚行程
10/10
lucy
1 晚行程
10/10
I've been visiting San Antonio a lot lately, this hotel has been the best so far. The rooms are comfortable for the 6 of us, although I wanted the 2 bedroom suite which was sold out. The breakfast was fresh and delicious. Location was also perfect for us, close to utsa.
Fayez
1 晚家庭旅程
6/10
Josephine
4 晚行程
8/10
5 night stay- clean room, quite property. The only issue we had was with the air conditioner. Unable to keep the room at a comfortable temperature. Maintenance attempted to fix the problem but was only able to get it working well enough to make the room somewhat tolerable.
Josephine
1 晚商務旅程
10/10
Close tonhighway
Philip
3 晚行程
10/10
Good
Carlos
1 晚行程
10/10
I stayed one night but I’d definitely stay here again.