Terrible service and staff are rude. $48 a night to use valets bc no parking but the attendants were clueless and seemed annoyed that they actually had to go get the cars. One even rolled their eyes. Had to reregistered our name in the system every time to get our car bc apparently couldn’t figure it out. Check in overcharged us by $280 and when trying to explain she was rude and annoyed as well and now have to wait for it be refunded. At one point my husband started walking in wrong directions down a hall that led to offices and a manager or employee stopped him and as he turned around to go she turned around to other employees and started laughing with them about it. How so unprofessional. The hotel itself was nice. Love the historic feel to it and beds and room were clean and comfortable. With that being said I won’t be back. You can have the nicest place but it’s the people and staff you remember. I’ll def be staying somewhere else on my many trips to Savannah.
Patrick
Patrick (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 19 日
Extra chargers
Only thing I would be prepared for was an extra $150 charge for incidentals just in case. ( suppose to refund if not used. ) And a $54 resort fee plus $48 each night for parking. So whatever the cost of your room add another $300 to that.
Dorothy
Dorothy (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
SAVANNAH
SAVANNAH (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 12 日
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Melinda
Melinda (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 8 日
Anjelika
Anjelika (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
james
james (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 7 日
Corinna
Corinna (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 5 日
No one at the front desk to check in and no one around for check out. Road noise from Bay Street was loud. Bartender was great. Morning coffee and fruit was lacking fruit. Leftover apples was it. Not worth $25 fee
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 3 日
Noah
Noah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
Diana
Diana (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 25 日
Milka
Milka (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Sabrina
Sabrina (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 18 日
When we arrived I didn't know about the Valet parking. Also no complimentary breakfast. The bed was comfortable but I did see a roach. We only stayed one night. Evidently they know about that problem.
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
People are great, room was a bit dated & really bad lighting.
mary
mary (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
Nice hotel bad room.
The hotel was clean and in a great location. Our room had some issues. The sink didn’t drain well, the bathroom door closed halfway and then got hung on the floor. Mold spots over the shower and behind the door. Room 307 off back elevator.
Christa
Christa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Kailey
Kailey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 13 日
Lee
Lee (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Elessia
Elessia (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
was a fun part of a fun trip to savannah room was very nice. paying for parking when you spend so much to stay at the hotel is irritating and makes me feel like im being nickeled and dimed. same with the resort fee. give me the price of the true price of the room up front and dont nickel and dime us to death with extra made up fees.