My stay at Best Western Inn Naperville was extremely disappointing and failed to match the images advertised online. The room was severely outdated, with worn furnishings and poor maintenance evident throughout. A strong, persistent odor of mold and mildew made the air unpleasant and unhealthy. Furthermore, we observed multiple insects, indicating a significant pest control issue and unsanitary conditions. The combination of false advertising, the unhygienic environment, and the persistent mold smell made for a very uncomfortable experience. I urge management to address these serious issues immediately. I would advise potential guests to look elsewhere. Nowhere near the $500 plus I spent for a two night stay.