They take your money and you can't even stay there
Kenneth
Kenneth (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月10日
The hotel was abandoned and I flew to Pittsburgh with my son for a Steelers game to find that we had no where to stay , I blame Expedia since they are who I went through for this tragedy, they have also done nothing to help or rectify us being stranded in a city that I did not know for two days !!
Frank
Frank (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月10日
Marc
Marc (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年10月10日
sherry
sherry (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月9日
The hotel was closed... we had to pay 4 times the price we were suppose to pay in order to find a room in a hotel... they were all full... Instead of approx. US$300, I had to pay approx. US$1200. And I was not the only one with this problem... at least 15 cars arrived in the parking while I was there. REALLY NOT HAPPY ! You should reimburse the difference we paid vs the amount we were suppose to pay.
Nathalie
Nathalie (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月8日
Amber
Amber (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年10月8日
Microwave was dirty and had dirty glass bowls placed inside. After brining it to the front desk staffs attention twice; at the time of checkout they stated (day shift) they cleaned it themselves and took videos. It wasn't worth the argument but I will say that if I'm in the area I most likely will not be staying at this property again.
Dora
Dora (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月8日
Judy
Judy (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月7日
Clay
Clay (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月4日
Muhammad
Muhammad (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年6月5日
No comment
Sahaii
Expedia 真實旅客評價
10/10 完美
2023年4月30日
Easy check in! Cookies are always a nice touch!
AMY
AMY (1 晚家庭旅程)
Travelocity 真實旅客評價
2/10 欠佳
2023年1月25日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年1月7日
Keishawn
Keishawn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年1月4日
Daniel
Expedia 真實旅客評價
2/10 欠佳
2023年1月2日
THIEVES, they will ask for a security deposit cash and tell you they will return it when you check out. They refuse to give you the hotel key until you give them cash even if you pre-paid. I had been driving all day and was tired so I went ahead and gave them cash. The next day came and I went to the front desk to check out and get my money back, however, they are never present at the front desk so you better not have a schedule you need to stick to because you may need to wait all day for them to return. I had a tight schedule I needed to follow so just left the key in the check out basket and assumed that I could call later to have it situated, but they never answer the phone. I called for 3 days straight and their number just takes you back to the main menu continuously, so I'm out 50$. The staff are impossible to get a hold of and extremely unprofessional.
lucia
Expedia 真實旅客評價
2/10 欠佳
2023年1月2日
This hotel is closed for business!!!!
This hotel is closed down!!!!!!! You wasted my time , energy, and ruined my plan for a place to stay while working. Everywhere else was either full or way too expensive at last minute and I had to sleep in my car!
Kourtney
Kourtney (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年1月2日
The property was closed for business when we arrived, then we had to go through Expedia to try to get a refund. Not the best start to the new year.
Sue
Expedia 真實旅客評價
2/10 欠佳
2023年1月1日
Abandon property
The only thong worse than the hotel itself is Hotels.com
Woodrow
Woodrow (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年1月1日
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年12月28日
Xochilth
Xochilth (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022年12月26日
Condition of the hotel is poor - looks and feel like they stop investing and doing any maintenance a long time ago. Toilet kept flushing all night and my 2nd day there was no hot water so I was not able to take a shower. In the lobby and room a lot of things are broken and doesn't feel clean. Staff are not very friendly or motivated but I cannot blame them.
Only plus point is the location and easy drive to down-town Pittsburgh.
I will not recommend this hotel to anyone.