Despite having a fully paid confirmed booking with Expedia for this hotel when we arrived to check in we were told that they did not have a room for us. The manager was very rude and unhelpful and did not care that we had no where to stay. She basically said it was our fault for booking with Expedia and that they had previously turned away 5 bookings from Expedia. Expedia finally found us alternative accommodation and we were glad that we did not stay at the Peniarth Arms as they had no policy for social distancing during the current pandemic with tables jammed in next to each other and no distance being kept between customers and staff, I have never been treated so badly by a manager of a hospitality business and Sue should consider an alternative career as she clearly can not run an accommodation establishment.
Steve
Steve (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2020年8月10日
Would happily stay here again if I was in the area
Zbigniew
Zbigniew (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年8月9日
真實旅客
1 晚行程
Expedia 真實旅客評價
10/10 完美
2020年8月6日
Room at Peniarth Arms Was fab, great bed and accessories. Lovely view from window. Fabulous meal and great staff, we were made very welcome. Hope to stay again .😃🤗
ClaireJ
ClaireJ (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2020年8月6日
真實旅客
1 晚行程
Ebookers 真實旅客評價
2/10 欠佳
2020年8月4日
Not happy
Wasnt happy paid 225 for 3 days took 2hrs for check in because the door had to be kicked in night before! Told when we turned up couldnt park no room when we actually went out for the day and we came back no parking for guests had to book a table every night and was put by a table of 20 of a baby shower where they were all drunk! Left our meal went to the room left day early ..windows didnt open painted shut and the bathroom window clear glass opposite houses! Shower dirty no social distance said near the beach its a 15 min drive ..so annoyed would never stay there again
Matthew
Matthew (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年7月6日
Linas
Linas (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2020年3月1日
this was a lovely place too stay food is excellent we have eaten there before, my only observation of this was they need electric blankets as room heating is minimal and as friday was cold so was the room and an electric blanket would have made it far more comfortable
jay
jay (1 晚浪漫旅程)
Ebookers 真實旅客評價
8/10 很好
2020年2月27日
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月17日
Warm and friendly welcome, room was clean and tidy.