Really bad stuff, the glasses lady at the front desk told me have to come down to use the debit card for incidental or she will call the security to ask me to leave! And btw, I paid the reservation already. Just for incidental card for the extension.
The I would never come back again because of her. Used to live here a lot, but being stupid
peter
peter (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2023 年 12 月 30 日
I lived in Sonesta lots of time, but it’s getting worse and worse. The attitude of the front desk and reckless knocking door. And the stuffs here seems don’t care their business especially the lady with glasses being very stuburn.
peter
Expedia 真實旅客評價
4/10 一般
2023 年 11 月 16 日
I’ve been here before, but the service here become horrible. Housekeeper starting to knock the door at 11:00am, and keeps coming even after told the front desk I would renew the room and I did. The front desk would force you to come down no matter you sleep or not just for the incidental charger even you already paid the reservation! ! ! The service is bad as hell and probably one of the worst sonesta I’ve ever lived. Don’t think I would ever come back.
peter
Expedia 真實旅客評價
10/10 完美
2023 年 10 月 22 日
excellent
Zhuo
Zhuo (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 16 日
舒適、乾淨
Libin
Libin (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 4 月 11 日
Tianyi
Tianyi (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 3 月 23 日
xxx
xxx (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 12 月 20 日
Not eco friendly.
All staff were great!
Except for 3 individuals.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 12 月 19 日
En las 4 noches que me hospede ningún día me hicieron la limpieza
Jorge
Jorge (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 15 日
Good service
Juliet
Juliet (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 13 日
Ashante was supper nice! And professional and kind! Her smile and calmness really helped since I just had Cataract Surgey. I needed quiet so she put my husband and I in a quiet nice room.
Thank you!
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 10 日
trevlig personal, lite äldre rum
Leyla
Leyla (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 4 日
Todo estuvo magnífico fue de mis mejores experiencias 👍