We arrived at the hotel for check in around 4:30 pm and were told our room was not ready because "staff booked off and the night before was sold out, so there are no extra linens". We were not given a time to come back just told to keep coming back to see if the room was ready. We were finally able to check in at 8:30 pm. Our room had no toilet paper, no hand towels, and no bedding for the pull out. The floor was dirty and there were used towels in the bathroom. The pool water was merky and then closed for the second day of our stay. We were told it would be open the day of check out but it was not.
We were also charged for a "self parking fee" that we were not aware of following check out. This was not communicated to us at check-in or check out time.
The woman doing the laundry Saturday evening was very kind and quick to respond. The staff working the breakfast was very friendly and the food options were great.
Katrina
Katrina (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 17 日
Herb
Herb (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
dan
dan (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Marshana
Marshana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Not enough options for room tv service/channels.
Belinda
Belinda (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
2 night stay
Stay two nights for a couple of events nearby we were attending. Kids were disappointed the pool was closed for maintenance. Breakfast was great as they have a chef doing omelets as you like. $10 parking charge was kind of a bummer. Close to highways which was nice.
Kevin
Kevin (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
Clarence
Clarence (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Kevin
Kevin (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 17 日
It wasn’t what I expected. I paid for a hotel for 2 days to see friends and family. When we got to the hotel, the front desk attendant could not find our reservation. I had to show him my paid receipt and then he was able to pull up the information. After I showed him the bill was paid he said that it wasn’t. He then charged me another 315.00 on my card to check in. I then had to speak to the front desk attendant the next day and she was able to clear everything up on the charges. After this situation it was fine. It was just frustrating that I had to re-do everything when I got to the hotel.
Ernesto
Ernesto (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Janisha
Janisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
It was very nice!!
Denean
Denean (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Camille
Camille (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Thapahasreeram
Thapahasreeram (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Masato
Masato (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
This is our go to hotel when my hubby and I need to escape the madness of home and kids. AMAZING breakfast with everything you can think of, including an omelet bar (hubs favorite) and the rooms are clean, great beds and pillows, beautiful hotel.
Add happy hour Free drinks and you have yourself an experience, not just a stay.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 13 日
Ali
Ali (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 10 日
Great breakfast buffet, friendly staff. The lighting in our room was horrible- only light at the sink was within the mirror, the floor lamp in the bedroom wasn’t plugged in and there wasn’t an open outlet to plug it into.
Robin
Robin (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 3 日
Room was nice and clean pool was closed one day we were there whole reason we picked the hotel and way too much chlorine in the water