I enjoyed my stay, everything was smooth and peaceful, friendly etc
真實旅客
1 晚行程
10/10
Arnold
3 晚行程
6/10
真實旅客
2 晚行程
10/10
christian kacou
1 晚行程
6/10
Shekita
2 晚行程
10/10
Alisha
1 晚行程
8/10
Todo estuvo bien, el único detalle es que el hotel ya está un poco viejo, los elevadores ya son viejos. Hubo varias fiestas como de graduación, y en algunas noches se escuchaba mucho ruido.
Diego Miguel
12 晚商務旅程
10/10
Whitney
2 晚行程
8/10
Daniel
5 晚商務旅程
2/10
IsraelOfGod
5 晚商務旅程
6/10
Check in was horrible especially considering the fact that I prepaid for all rooms. The staff was very rude at check in. They didn’t know how to pull up reservations.
Ricardo
2 晚商務旅程
6/10
We repaid for a group of ppl to stay here for a conference and the checkin process was horrible. The staff was rude to a lot of our members during checkin because they had a new system. During a couple of check ins they even tried to double charge our group at a point of time because the hotel doesn't get paid from hotels.com until end of month. When ALL rooms were paid in full in advance. They didn’t know how to look up reservations when it was multiple rooms on one reservation. The whole process was very unpleasant. When we use your hotel whenever our members travel in town to come to our headquarters church located in Riverdale, IL. We feel like they discriminated against a large group of our members during this process which is very unprofessional. We will no longer do business with the double tree. If you visit our website we have the double tree listed as our host hotel for when ppl travel in town to visit. We will remove them going forward due to the way our members were treated.
IsraelOfGod
4 晚商務旅程
10/10
Norrandera
2 晚行程
8/10
My husband and I choose the DoubleTree in Alsip often for our romantic trips to the Chicago area. It is a very nice and affordable hotel with an on-site restaurant (food is delicious, specifically the brunch!), modern lobbies with beautiful decor pieces, and the rooms are spacious and clean! The customer service is always great! The rooms could go for an update though. The wallpaper is peeling and yellowed in many areas and some of the beds are worn down and need to be replaced. But other than that, we will continue to book next time we’re in town!
Ciara
2 晚行程
10/10
Breanna
2 晚行程
10/10
Tiffanie
1 晚商務旅程
10/10
The guy at front how check me is was rude to me
Eric
1 晚行程
10/10
Adalid
1 晚友伴旅程
10/10
Jonathon
1 晚行程
10/10
Marcus
1 晚行程
10/10
Alexis
1 晚家庭旅程
8/10
Helen
4 晚家庭旅程
8/10
Tina
2 晚行程
10/10
It was great! Just to make it better add more elevators or make it bigger