我可否免費取消老天鵝與明斯特磨坊酒店的預訂，並獲發全額退款？

可以。老天鵝與明斯特磨坊酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

老天鵝與明斯特磨坊酒店是否允許寵物入住？

是的，寵物可入住。此住宿收取每隻寵物每晚 GBP25的費用。輔助動物豁免收費。住宿設有飲食器皿。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

老天鵝與明斯特磨坊酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

老天鵝與明斯特磨坊酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 11:00。

老天鵝與明斯特磨坊酒店店內與附近有什麼好玩？

歡迎暢玩釣魚及遠足等附近活動。你可享用 SPA，同時充分善用桑拿及蒸氣室等其他設施/服務。老天鵝與明斯特磨坊酒店亦備有野餐區及花園。

老天鵝與明斯特磨坊酒店內或附近是否設有餐廳？

是的，店內有 2 間餐廳，坐擁英國菜。

老天鵝與明斯特磨坊酒店附近區域有何特色？

從老天鵝與明斯特磨坊酒店出發，短短 6 分鐘步程即達溫德拉什河。

威特尼老天鵝與明斯特磨坊酒店優惠

Q: 老天鵝與明斯特磨坊酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 老天鵝與明斯特磨坊酒店內或附近是否設有餐廳？

是的，店內有 2 間餐廳，坐擁英國菜。

4/10 一般

2025 年 12 月 8 日

Danielle (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 12 月 3 日

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

Alex (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 12 月 1 日

Rooms are nice, with great facilities in room and also on site. Restaurant has great food. However there is an inherent problem with the WiFi connectivity at this location and being in a valley the mobile signal is none existent in rooms also. For those travelling for business like myself, and working with confidential data, connecting to a hotspot in a bar is less than ideal. With no mobile signal in rooms is borderline dangerous as you are uncontactable should any emergency occur. It’s my 3rd or 4th time staying and only once has the WiFi been working properly, so don’t be led to believe it’s a temporary or one off issue upon arrival. It’s such a shame as it’s a fantastic location and should the WiFi be sorted, would stay there more often.

Robin (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 12 月 1 日

The first time ever we left a weekend break a day early. The room was unbearable. So hot even with heating off and windows open. Very noisy it felt like we were sleeping in a boiler room. The bed was uncomfortable we had to ask for extra pillows to fill the gap between the bed and mattress as the pillows disappeared down the gap during the night. The sheets rustled like a crisp packet. The hotel had no WiFi which reception made out was a temporary problem but had a sign printed and framed! After reading previous reviews this is a longer term problem. This was not a 4 star hotel as advertised.

Tracy (3 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 11 月 30 日

Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.

Kayla (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 11 月 15 日

David (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 11 月 14 日

Överlag väldigt trevlig vistelse. Det vi är lite missnöjda med är att det ej gick att besöka spa-avdelningen utan att köpa en behandling. Samt att wifi ej fungerade på rummen.

Johanna (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 11 月 12 日

stephen (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 11 月 11 日

The broken Wi-Fi and mobile signal on site cause a lot of problems for me. The only working Wi-Fi was in the bar area and was shared with the card machines which caused problems with taking payments

Andrew (2 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 11 月 11 日

This is far from a 5 star hotel! Not sure who or how they got that rating. The rooms and corridors were not clean. Heavy dirt and cobwebs all over fans and room corners. We realize this is a 600+ year old hotel but the linens, drapes and fabric decor are in dire need of updating. The staff was not warm and friendly here either relative to all of the other hotels we stayed at during our 2 week UK visit. Very disappointed since this was our last night in England.

GAIL (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 11 月 1 日

The staff where friendly the food was great and our room was exactly what we needed to unwind and relax

James (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 2 日

ben (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 21 日

Esme (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 16 日

Lovely staff and quaint hotel; narrow staircase

I accidently went to the Minster Mill hotel but, as they are opposite each other and are sister hotels, the receptionist found my booking and directed me. Be aware the road to the hotel is very narrow - but it is a one-way street and takes you back onto the road you left (like a crescent) when you leave.

Barry (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 5 日

Dreadful weather so helpful check in staff relocated my room close to reception. The original room was overlooking the river so upgrade was unnecesary! Restaurant menu was great, thoroughly enjoyed dining in the evening.

1 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 2 日

Fint hotell, hyggelig betjening. Koselig område. Renhold på rommet kunne vært bedre, da det var en god del støv i vinduskarmer mv, samt blodflekker flere steder på veggene.

Karianne (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 31 日

This is lovely hotel, good food set in stunning grounds. Not a lot not to like !

Simon (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 25 日

Chris (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 6 日

A lovely 14th century coach house with all the quaint and eccentric things that come with it.

Ian (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 22 日

Jamie (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 22 日

Trevor (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 22 日

Caroline (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 16 日

Not ideal for business stays

Business stop over. Arrived before check-in time but no effort to see when room would be ready. Was staying in pub part of hotel but they didn't have my booking, not a good start. Very poor phone signal at hotel, often no coverage at all, and internet wasn't connecting so was left unable to operate for work as I would normally do on a trip like this. Room as tired, especially bathroom. Expected better for £170/night. Good things: comfy bed, quiet, excellent food. Unfortunately outweighed by poor things, won't stay again for business, doesn't suit it.

Peter (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 13 日

Beautiful Property, But Poor Service and Uncomfort

We stayed at the Minster Mill during summer and, while the grounds and setting are truly beautiful, the experience left a lot to be desired. The rooms have no air conditioning, which we were aware of, but when our fan broke, we were told there were no replacements. Only after pressing did they find one, which was barely functional. The following day we requested a proper replacement and were told it would be handled—no one followed up. Luckily, we had a cousin nearby who lent us a working fan. Service overall was disappointing. The bedside lamps were faulty and required fiddling to work. Staff seemed indifferent and not particularly warm or helpful. The only real moment of good service was from a lovely lady who offered our dog a bowl of water as we passed through the grounds—sadly, that was the best hospitality we received all weekend. Wouldn’t recommend staying here in the summer unless you want to sizzle through the night. It’s a shame, as the setting is gorgeous but the service and comfort levels just didn’t live up to expectations.

Rosa (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 13 日

Was a lovely stay but some bits need sorting in the rooms. No bathroom light switches?!. Curtain broken in room. Tried to book a meal in the restaurant. They took my number to give me a call back but never did.. The grounds and buildings are stunning. Lovely walks around close by.

Simon (1 晚行程)

Hotels.com 真實旅客評價

老天鵝與明斯特磨坊酒店

Old Swan & Minster Mill Hotel

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