Check-in was frustrating—no one at the front desk, and we had to ask the bar staff for help. Parking was full, forcing us to park at a neighboring hotel and walk back. Despite reserving a king room for a birthday celebration, we were given two full beds. The bathtub didn’t drain properly, leaving us standing in water during showers. As a frequent traveler, this experience was unacceptable. I won’t be returnin
Melissa
1 晚行程
10/10
真實旅客
4 晚行程
2/10
Santiago
1 晚家庭旅程
10/10
Great for trips centered around the convention center. Just removed from loads of options within a few blocks. Very walkable and convenient for navigating the downtown area.
真實旅客
4 晚行程
10/10
My stay at the Hyatt Place Downtown San Jose was spectacular. The hotel is clean and conveniently located across from the SJCC. What truly sets this property apart is the staff. Erika, Veronica and Albert truly went above and beyond to make my business trip a success.
Cheryl
2 晚商務旅程
10/10
Alexandra
1 晚行程
10/10
The Hyatt Place San Jose exceeded my expectations.
The property itself is clean, quiet and conveniently located across the street from the SJCC.
The staff is absolutely stellar, Erika, Veronica and Albert are the real standouts that make me want to return anytime that I have to stay in San Jose.
Cheryl
3 晚商務旅程
10/10
The property itself is great; the rooms are spacious and clean, with a refrigerator in the room, which is always a plus. It is located across the street from the SJCC, which is the reason I selected it, however what really makes this hotel stand out is its staff. Erika literally went above and beyond to assist with an important business presentation and she could not have been more accommodating with making sure I had everything I needed under immense time constraints. I would certainly stay here on future trips and recommend it to other business travelers.
Amit
1 晚商務旅程
10/10
Good stay and breakfast. Spacious room
Alvaro
1 晚行程
10/10
The stay was fine. I wish you had a better restaurant and a coffee maker in the room.
Gita
1 晚行程
10/10
Its a great place to experience san jose
真實旅客
1 晚行程
8/10
Nice hotel near the play venue. Good breakfast. Outrageous parking charge!
Linda
1 晚行程
2/10
Check in was awful. Even though I made a reservation and paid they canceled my room because they were full. They said because I booked with a third party they were full and needed to Hyatt members rooms first. After begging he made me a member of Hyatt and then gave me a room. This whole ordeal was unnecessary and stressful.
Barbara
1 晚家庭旅程
10/10
真實旅客
1 晚行程
10/10
William
2 晚商務旅程
10/10
Es un gran hotel para disfrutar San José. El personal muy amable y las habitaciones limpias y cómodas.
ALEJANDRO
4 晚家庭旅程
4/10
Parking was horrible. They charged $45 for the night and when we came back to the room they were out of parking. The
alternative was to park at another hotels parking garage off site.
The orientation of the bathroom is was awful. They hung towels in the bathtub.
No pool.
Customer service at check in was awful. A lady was arguing with a customer and kept walking away. No manager on site to support.
Breakfast was mediocre. No space for seating, had to sit in the front waiting area.