Some real 5 star elements at this hotel. The Spa is a world class experience and very fairly priced for the amenities. The kids activities are excellent. The Waterpark superb. Fav food was the Indian restaurant. Upgraded to club level for better breakfast options. The staff are incredibly kind and hospitable.
Richard
Richard (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Wonderful resort; excellent service/great for kids
Stayed for a week with family of 5. Hotel staff were super friendly and always helpful. The room was clean and serviced on a daily basis. They restocked everything we needed promptly. Food was excellent. They had many options readily available. Water park was fun and not overly crowded. The beach was nice - beautiful white sand -- plenty of chairs to sit on. But there was a lot of seaweed at the shore. Because of the breakers, the water closest to the shore was not the crystal clear blue we expected - instead it was a murky brown and gross to swim in. Also no waves for the kids to play in at the shore. If we waded through the band of floating seaweed (~30 feet) the water was cleaner and still only waist/chest deep. That area was okay to float in. Needed to go over the breakers (which some people were doing) to get to the clear blue water (we did not feel comfortable doing that with kids). We took a catamaran out a few times (even though we'd never used one before) which was super fun. The staff at the shore showed us how to use it. We were disappointed though that multiple times we wanted to take paddle boards out they weren't allowing them on the water (the reason didn't seem clear even though weather conditions were fine). The resort also had entertainment every night. They had an outdoor theatre with a new live performance (e.g., magic show, acrobats, etc) every night. They also had a movie playing each night on the lawn for kids.
Susan
Susan (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 10 日
Antes de terminar el proceso de reserva deberian aclarar que estan en epoca de sargazo y que el acceso a la playa esta restringido
DAVID
DAVID (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
yureisi
yureisi (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Truly Elegant Family Resirt
Went with 9 other members of family for family vacation. Hotel met and exceeded expectations. High end touches , excellent service and food was more than adequate and always available.
Bernard
Bernard (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Osiris is great reference of the brand. His service is outstanding. We feel very comfortable every time we stay at the hotel.
Lerisse
Lerisse (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade.
We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good.
The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team!
The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone.
Really lovely, though! Well done Hyatt Ziva Cap Cana!
Melanie
Melanie (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 12 日
LAURA
LAURA (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Christina
Christina (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Cesar
Cesar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
love everything
Fotoun
Fotoun (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Best vacation resort I’ve ever been to.
Ryan
Ryan (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
It is beautiful and classy. There is a dress code which we appreciated. By that I mean no wife beater shirts & flip flops in restaurants, etc. the staff is amazing- so much to do & so many fabulous people taking care of the guests. We brought our family of 6 & everyone had a marvelous time!! Rooms were spacious & attractive. The design is well done - I appreciated all the details as an established interior designer for 35 years. Grounds & pools were immaculate. The activities were wonderful - so many & something for everyone!! We will return!! Five days is not enough!! Thank you Hyatt Ziva for a wonderful time!! Elizabeth Samuels
Elizabeth
Elizabeth (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Excellent stay! Friendly staff, very clean, good food. We didn’t want to leave!
Ashley
Ashley (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Cesar
Cesar (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 2 日
Highly recommended
Patricia
Patricia (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 1 日
The hotel is spectacular and a pleasant place to stay. The main buffet 'Market Place' was really very good. Beach facilities and staff on the beach were nice and helpful. Italian restaurant was great, along with the Blind Butcher Experience (extra $$$). Felt that the staff in general were not overly helpful/attentive or friendly, which is a shame as this created a feel of unease on our stay. With our suite we had a mayordomo/butler included, who wasn't that interested in enhancing our stay, or being helpful. In the restaurants (bar the Blind Butcher) the service was poor, rushed and plates of food literally slapped down on the table. Could be better for the price. Would go back again, and recommend it, but feel that the hotel has room for improvement, as this is a top $ resort.