My experience at Ziva Cap Cana, a 5-star resort, was disappointing. Everything was fine, but the downside was the room itself. I paid for an upgrade to access a private pool, and the room had mold. I could smell the mold. Hopefully, they can take care of that issue. I stayed in room 3106. Also, the food on the Mercado was rancid, I had shrimps that I could not eat.
Emmanuel
Emmanuel (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
I really liked the resort, I enjoyed my time there. Service was amazing,
Emmanuel
Emmanuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Highest recommendation hotel
Wonderful hotel! Quality of food and drinks was great, beautiful, well kept property and top notch friendly service. I can’t say enough good things about the hotel! Loved everything!
Raiko
Raiko (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Excelente uno de los mejores resort que he visitado
hovav
hovav (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Guillermo
Guillermo (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Hicham
Hicham (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Victor
Victor (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Muy recomendado te hacen sentir en familia todo excellente comida , servicio le recomendaria incluir la noche dominicana pqra un poquito de divercion
Les quiero felicitar por el sevicio de hansel en animation 5 stars
Los chicos de los cayak y el velero
En el buffet marilin
5 stars en general 👏👏👏👏
Rachel
Rachel (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
This hotel is amazing, great staff and a lot of entertainment for kids!💕👍
Yilliam
Yilliam (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Rosa
Rosa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 7 日
The staff was incredibly helpful and accommodating. Even though the place was fully booked, it never seemed crowded with no long lines for anything. Food was fresh and plentiful and delicious. Very full and spacious gym facilities. Beds were comfortable and clean. We are heading back again!
William
William (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Best All inclusive I've been to. The people are very attentive to your needs! The Spa is amazing, the servers at all the restaurants. The grounds are spotless.
The only drawback was the beach, really dirty we couldn't use get in the water.
Manuel
Manuel (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Gabriel
Gabriel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Me and my family had a really great time at Hayatt Ziva Cap Cana . Everyone was very nice and helpful. The
Sara
Sara (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 2 日
It was easy to move around.
Julissa C
Julissa C (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Marcus
Marcus (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
La pasamos muy bien, la comida es deliciosa, el servicio al cliente muy bueno, habitaciones cómodas y lindas, tienen actividades durante el día para los niños.
Me gustó que el buffet estaba protegido por un vidrio y te sirve un mesero, así de mantiene la higiene y el orden, también hasta el desperdicio de los huéspedes desconocidos desconsiderados que usualmente hay en este tipo de restaurantes.
Volveríamos a ir sin duda!
María Karina
María Karina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Derek
Derek (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Best family vacation ever
Ana
Ana (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Loved it
SAHAIL AHMED
SAHAIL AHMED (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Bom, Mas Clube Suite não vale a pena.
Muito bom All Inclusive. Buffet excelente. Restaurantes de especialidades poderiam ser melhores. Paguei pelo Club, mas não aproveitei como poderia. Não acho que vale a pena pagar pelo Club Guest. Nem os vinhos do All Inclusive são diferentes. E esse é um ponto que acho que deixa a desejar, os vinhos que compõem o All Inclusive são fracos, considerando o valor da diária. E mesmo na Club Suite não há diferença.
Alimentação e bebidas no parque aquático é bem limitado. As piscinas do parque aquático apesar de serem boas para crianças, requerem atenção com bebes. Não tem prainha suave. Só na piscina principal da frente do hotel que tem. Pra quem tem que passar o dia lá cuidando de crianças, é um fator importante negativo. Pois se quer algo de bar, tem que ir até o outro lado do Hotel pra pegar.