Good staff - room had quite a few stains on floor and chair. Everything is worn down.
thomas
thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Jonathan
Jonathan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Anthony
Anthony (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 9 日
JACQUELINE
JACQUELINE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Gerald
Gerald (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 2 日
Chris
Chris (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 30 日
Reception is terrible... even though i'm a gold member, this is the wrost Hilton hotel i met...
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 25 日
Honest Review
The staff at front desk were nice and very accommodating. The shuttle was convenient. The hallways were very hot and humid and the carpet was dirty and musty smelling. The bathroom was old and looked dirty - toilet seat was ancient. An update is very overdue!!!
Frances
Frances (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Eric
Eric (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Pamela
Pamela (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 15 日
Out dated, showers were gross the shower head was so low I am only 5’3 and my head was at the too
Candice
Candice (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 10 日
Recent Double Tree Hotel Stay Experience
I booked this stay with expectations of a suite (that got cancelled and wasn't explained to me as to why) when I checked in. The substitute room lacked other amenities that I was expecting and have received as per standard at other establishments (microwave, refrigerator and etc.). Also, even though advertised there was no room service available. When odering food there were multiple items that were scratched off of the menu. It is for these reasons that I will not be staying at any other Double Tree establishments primarily based on this recent experience and will be sure to advise others that I know of the same.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
If it wasn’t for the bar it wouldn’t been horrible
Bed had brown stains on it, booked on a floor with young kids who banged on doors and kicked the doors. Spa was out of service. Pool was so dirty it was cloudy and you couldn’t see the floor of it. Only great thing was the bar service during Happy Hour from Jaime. Although the nachos had cheese wiz on them and it was cold. The chips were also stale. Jaime did an amazing and even took the horrible food off our bill. He was also very knowledgeable or tequila and made great recommendations.
Ayesha
Ayesha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Nice Stay
My only concern was this is an older property and is in need of upgrades to their rooms. Otherwise I found the property clean and staff very friendly and knowledgeable. Would definitely recommend.
Donald
Donald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Luis
Luis (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Jill
Jill (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Cheryl
Cheryl (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 20 日
I stayed at a sister property recently and this one was definitely an upgrade!