Receptionist ignored us while sitting in next room busy on her cellphone while we waited to check in and we were assisted by security guard who had to ask her to come and assist us. When we got to the room the pillow and sheets were not clean with black n brown marks all over and i dont even want to talk about shower and towels in bathroom. To top it all when we went' to breakfast in morning there were no seats nor tables available we had to seat at the bar to have breakfast in those high chairs with my 7 months pregnant fiancee
I was suppose to stay to nights but checked out after 1 becuase i could not stay there any longer
Lungelo
Lungelo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月8日
NADIA
NADIA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年11月24日
Shaun
Shaun (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年11月17日
The meals were good, unfortunately the cleanliness of rooms was terrible, ants and
Darren
Darren (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年10月22日
Nightmare on Urban Park.
Room was noisy and located next to the conference room, I woke up to a happy birthday singing at 06h30 in the morning by the group that had a meeting there.
Winston
Winston (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年9月23日
Never again
Hotel still under construction. Cheap furniture. Cheap towels and beddings.
Never again.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2019年9月22日
Bad
The hotel room I was in had too much tragic noise from the road.The guest next door made a lot of noise till midnight and then early in the morning.I had a bad sleep.Breakfast food was finished and had to wait.Overall bad service
Delani
Delani (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年7月5日
Great place
It was pleasant and exceeded my expectations except for one which was the shower was leaking water when taking a shower. That is being nitpicky and really not a problem so in truth it was just a fantastic place with the friendliest and most helpful stuff
Günther
Günther (3 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年5月15日
LUYANDA
LUYANDA (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年5月6日
Pleasant Hotel
Stay was fine. Housekeeping let’s the place down as calls are never answered and if you ask for towels they never bring them.
Boitumelo
Boitumelo (3 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年4月18日
Rhona
Rhona (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年4月1日
Never again
When I initially booked our room at Urban Park, I requested a sea facing room. This option was on the sight. Upon checking in at around 14:30 we were told our room was not ready yet but they could give us another room with the same set up. We were happy to do this. When I asked if this room was also sea facing I was asked very sarcastically "do you see the ocean here?"
We went to our room and I opened the curtains in the bedroom and saw that our view was of the back of the parking lot. We didnt have towels in our bedroom and were told that we will get them after load shedding at 16:00. We eventually got them at 20:30 after my husband had to call and ask again about the towels.
Leyya
Leyya (3 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年3月25日
Hotel losing it's charm
Not the first time I stayed at this hotel but certainly the worst. Had an extremely small and dingy room (next to the parking lot and gym) with a leaking roof, plug sockets not working and an old piece of chewing gum stuck to my headboard. Front of house staff were very friendly and swapped out my room - only to another room with a telephone that does not work, more plug sockets that does not work and no towels.
Gert
Gert (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年3月22日
Disappointed stay
First they took over 20 mins to get me checked in and blamed the Hotels.com site. Second they put me in a room that they created from a closed down spa which is in the parking. Third the room was nothing like the discription of what I booked. I had to change rooms twice before I could be put in a room that was suitable, cause either the room fas filthy or the aircon did not work.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
8/10 很好
2019年3月22日
Urban Park Express
The hotel is in a good location that's close to the Gateway Mall, near the highway and very quiet. The central air conditioning meant that I had to call reception every time I needed to change the settings. However, the staff was very friendly and helpful throughout my stay. They went the extra mile to meet any requests I had. The complimentary breakfast was fantastic. Definitely good value for money.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2019年3月19日
OK Stay
It was OK, Our first room was atrocious, no windows and the room was not clean. the guy at check inn was fantastic, he managed to organize us another room after much haggling with him.
Our first room had was dirty and had no windows.
yogesh
yogesh (1 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年3月19日
Amazing Urbzzzz
I had an amazing time at Urban Park. Wish the AC in our room was a little powerful. Everything else was great
Sandile
Sandile (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年3月12日
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
2/10 欠佳
2019年3月11日
Poor Service, Rude Staff
Second time giving this facility a chance, aircon was not working, asked for a breakfast pack and that was not done..
Xolani
Xolani (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年3月9日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2019年3月4日
wonderful
Aveshen
Aveshen (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019年2月26日
Great stay - Microwave did not work - No bar fridge
真實旅客
3 晚商務旅程
Expedia 真實旅客評價
10/10 完美
2019年2月26日
Excellent
Excellent service would definitely go back for business or holiday beautiful rooms
Yvette Joan
Yvette Joan (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年2月25日
Very Basic Stay
Very confusing parking area and to find were and which section my car was parked. The pilot room had a bathroom the size of a plane. Very small. No lamps only a main light. Towels were way too thin.