The hallway was really stinky, large spots on carpet, paint peeling. No fan in bathroom, cannot open window and air conditioner broken. There was a terrible smell in the middle of the night and no way to make it better.
JOY
JOY (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 22 日
James
James (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 11 日
Stephen
Stephen (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 7 日
Needs Improvement
Overall it was fine but had no hot water in the shower in the morning.
Arris
Arris (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 31 日
Room smelled like sewer gas and a bath towel had hair and gum on it
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Great location
We were in for quick stay head back home to Canada. The hotel was excellent. The staff was friendly and helpful. We ate dinner in the lobby. What a great location
tracy
tracy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Trinidy
Trinidy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Velma
Velma (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 20 日
Handicap
I am in a wheelchair. Requested a handicap accessible room on the reservation. The 1st room we were put in was not. They moved us to a 2nd room where there was a walk in shower. The toilet had a extension on to make it higher but the handles on the seat could not be extended. Asked if they could please remove the toilet seat and was told the work order was put in. Each time i had to use the restroom i had to use the restroom in the lobby area. Not very accommodating for that. The stay was 3 days and was told each day that the issue would be fixed. Never was. So i would recommend if you are in a situation like me find another place to stay.
Velma
Velma (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 19 日
The room was terrible
Quwana
Quwana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Taegu
Taegu (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 18 日
Erika
Erika (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 18 日
Front desk was not friendly. Room had one light and was very dim. Shower faucet was about to fall off. Bathroom fan did not work.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Jaime
Jaime (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
Nathan
Nathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Armando
Armando (7 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
don't
this is the worst Four Points hotel I've ever been,
it's bit up from inside and outside, needs a lot of repairs
Andriy
Andriy (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Not quite perfect
All was great. It just wasn't the room I originally booked and it wasn't an upgraded room that's for sure
Korey
Korey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 27 日
No hot water and no assistance
Getting into the room was simple, the hotel room was nice but there was not hot water and after 4 phone calls over an almost 5 hour period I was more than disappointed.
MIchael
MIchael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Wedding day
Where comfortable and useful for the occasion
Ionie
Ionie (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Ross
Ross (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
laura
laura (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 14 日
Won’t stay again.
Bathroom door was hard to close and would pop open. Shower curtain didn’t go the length of the tub. Most importantly.. when we woke up this morning, my daughter’s side of the bed was infested with tiny bugs all over her phone, water bottle, shoes. When we left we told the front desk and was informed that since we booked with a 3rd party that we had to address it with Hotel.com. I would appreciate someone reaching out to acknowledge our inconvenience.