We have been staying at the majestic garden hotel even before it was formally the Sheraton. As the years have passed the rooms seems to keep being dilapidated and seem to only care for their upkeep of their garden and shuttles. The rooms have no up keep whatsoever. We’ve reached a limit when our room 1205 had no door to the closet. The restroom door had rust at the bottom. The room smelled musty and felt very humid. It comes with a very upsetting heartbreak that we will no longer booking with the majestic. We can’t seem to justify a shuttle to the park as an excuse to the horrendous rooms. The staff are great it’s nothing they can do with owners that refuse to reinvest into their rooms.
Francisca
Francisca (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Yanet
Yanet (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Hotel stay
Beds are old and not comfy, one of our sheets was dirty therefore we called doe clean sheets. Calling front desk for extra towels and was hung up on twice by the gentleman who answered. Overall everyone else was helpful and the shuttle was a plus taking you and picking you up from Disneyland.
Maria
Maria (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Good place to stay, super close to Disnayland
Miguel Angel
Miguel Angel (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Maria V
Maria V (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Manuel
Manuel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 30 日
Roxanne
Roxanne (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 30 日
Needs improvement
Extra $25 dlls to park on property 👎
$200 deposit is a little too high.
luisa
luisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Roy
Roy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 29 日
Deborah
Deborah (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Great pool was good should stay open later
Sean
Sean (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
Janet
Janet (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Excellent hotel - will come again!
Incredible experience. They graciously connected our two rooms for our multi family trip as requested and the pre check in by Chris was seamless and easy. The shuttle was super easy and convenient to DL. Since we were vips with Expedia we also got 20% off a meal once per stay and when we verified that with Chris during breakfast time he was able to quickly give us a slip to give to our server . Really nicely decorated hotel and super close to park. Watching the fireworks from the pool was the kids highlight! The royal ducklings were adorable and I like that they have lots of signs about respecting them. Since we live less than 2 hours from hotel we will be a return visit as well as pot out of town relatives to recommend to their friends.
Reyna
Reyna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Lauren
Lauren (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
kimberly
kimberly (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Shannon
Shannon (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Underwhelmed
Staff were wonderful. Property grounds magical. Lobby beautiful. Rooms need alot of TLC
Bed hard and uncomfortable pillows so bad had to go buy some. Carpet threshold going into. Bathroom torn striped on carpet tack with bare foot. I
Martha Ann
Martha Ann (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
The Manager, Chris is on an ego trip.
Diane
Diane (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 25 日
Anne
Anne (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Amazing service. Close to park.
We had an amazing experience and the people that worked there were amazing and very helpful. Will stay here again. We loved the shuttle to and from the park as well
Diane
Diane (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
A+
We booked here thinking it was walking distance, but it was even better! They had shuttles! They were very kind and resourceful. The rooms in the far north are old but very clean.
It's a great place to stay. will make this our vacation spot