Due to a flight and a long drive from ORD, I arrived at the Carmel ESA around 3:40 AM. There was a phone at the door, so I picked it up and dialed 1 for check-in service. It was a pleasant experience—the ESA service lady came out and opened the door to assist with my check-in. Thank you, ESA!
Shihche
Shihche (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 3 月 27 日
yan xin
yan xin (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 9 月 19 日
Deia
Deia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 18 日
One star review terrible hotel.
Hotel staff was inconsiderate and did not have supplies since I let towels or blankets for the fold out sofa. Threatened to call the cops because we were an hour late renewing our room for the second night. Avoid this place. It is a last resort situation if necessary
Yolanda
Yolanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
MATTHEW
MATTHEW (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Expecting a little more
Staff was cery friendly and accommodating. My bed was very comfortable and the AC was blowing cold. However there is not utensils or cookwear to use in the kitchen as mentioned. The kitchen floor was sticky and the remote didn't work at first. I was able to get another remote at least. Aside from that my stay was not bad for the price.
Victor
Victor (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 19 日
This is the 3rd time I have attempted to put employees there and each time they have complained of insects in the rooms
Matthew
Matthew (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
Mary
Mary (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
Never again
No hot water
Found socks under sink
Smelled of mildew
No ice machine
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
It was a good place to stay . It has a kitchen and a nice comfortable bed. But the shower hot water was broken and since it was the weekend they couldn’t fi it until Monday that I left. But the General Manager Charlotte took care of the issue . She is very professional and an asset to the hotel. Kudos to Charlotte and thank you.
Esteban
Esteban (4 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 26 日
Dog friendly not people friendly
Hard to contact front desk, even when you go up there usually not a person available. The ones we did find were friendly and helpful. The dog area was super convenient. Room had funky smell.
Andrea
Andrea (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 23 日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 17 日
La Donna
La Donna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
All good…!
Marty
Marty (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 8 日
Waited 35 minutes to check in. No staff anywhere. Would not recommend.