I want to know why the hotel charges me an additional $150. I do not agree that additional charges be made to those already agreed upon on the hotels.com website.
Oswaldo
Oswaldo (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Great stay overall; mattress totally uncomfortable
The overall stay was great. The room was nice, the shower was great, the amenities were great. The location of the hotel is great. The only issue at all was the mattress. It was so hard and uncomfortable. My girlfriend slept fine but my back and hips hurt so much I could not sleep well. I spent the last night on the pull out bed from the couch but it was only slightly better. Admittedly I sleep on a tempurpedic mattress at home and I know those are expensive. But the brick you had for a mattress was not good. Sorry.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Bruce
Bruce (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Kelvin
Kelvin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 31 日
Nice building terrible mattress
Excellent staff. Room/building was clean. Bed was terrible. Lumpy, old mattress. Slept terribly. Bath towels were much too small. I expect better from hilton owned hotels. However, I cannot speak highly enough of the staff. They were great from arrival to departure at every encounter.
Kelly
Kelly (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Great value
Great hotel for one week, the zone now is more insecure
Diego
Diego (9 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Good location
CHAVELLA
CHAVELLA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Claudia
Claudia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Excelente
O quarto era bem espaçoso e limpo, com todos os utensílios para refeições rápidas. Região silenciosa durante a noite, mas perto de restaurantes e farmácias. Fácil acesso a pé aos principais pontos turísticos. Voltaria novamente!
John Nicolas
John Nicolas (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Aldo
Aldo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Jasmine
Jasmine (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Dale
Dale (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 14 日
Good clean hotel right in the middle of Chicago
Long
Long (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
shlomo
shlomo (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Dr. Emmanuel
Very friendly and courteous front desk staff
Emmanuel
Emmanuel (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
Great location, clean and modern
Very clean and modern Hilton property.
My room was listed as a queen studio which was very clean and comfortable for a solo traveler. I’m pretty sure the bed was actually a full size and not a queen. Not a problem since I’m alone, but I would be upset if I was with my spouse on this trip. Bed was comfortable. Definitely enjoyed having the full size fridge and kitchen. Shower never got hot it was mostly warm but really wished it was hot. Breakfast was pretty terrible with pre made omelets and breakfast sandwiches that were left sitting under a warmer looking very unappetizing. Oatmeal was the best thing they had. I did appreciate the real plates and utensils vs paper plates at other Hilton properties. Digital key never worked and when I went to the front desk they told me to just use the regular key, that pissed me off cause if I wanted to use the regular key I wouldn’t have bothered to ask about the digital key in the first place.
I would definitely stay again if I was able to get a great price.
Kimberly
Kimberly (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
Lisa
Lisa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Sergio
Sergio (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Best employees ever
The employees were the best I believe I have ever encountered in my various travels. Nice clean rooms, great location and breakfast was good too. Thank yiu