When we arrived and checked in, we were given little to no info regarding anything. I asked about breakfast which I had prepaid for and they said they didn't even see that I had done so, but I persisted, and eventually Said it was okay.
Then unbeknownst to me we were charged $29 for parking! We didn't have a choice.
I had also asked for a room with a tub then alas there was no tub! Part of the reason we booked this hotel.
We were also not given any info for the Wi-Fi but finally figured it out at the end right before we had to leave.
For such a high-priced hotel. I thought maybe there'd be some water but no.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月2日
Katie
Katie (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月19日
Staff need training
Good location but the pool was closed (picked this site for that reason as daughter needs for therapy). Front desk staff were not empathetic.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
arthur
arthur (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Sharon
Sharon (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Great Pasadena Hotel!
It was such a great stay! Very comfortable and spacious enough for my family. Really nice bar area as well as a breakfast area. Highly recommend!
Lina
Lina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Park Hyatt was so welcoming to hundreds of fire evacuees like our family! Their pet friendly policy helped so many get into a safe and comfortable setting. They provided us with complimentary breakfasts, a nice gesture since so many have lost everything. Thank you!