Falls short of true 5-star standards
I had high expectations for Fraser Suites Hamburg, but the experience unfortunately didn’t live up to what international travelers would expect from a 5-star hotel.
Breakfast at €32 per person was disappointing — no scrambled eggs, baked beans, or bacon, and the hard-boiled eggs had green yolks, which is simply not acceptable for a hotel in this price range.
The carpets in the hallways and reception were noticeably dirty and worn, leaving a poor first impression. At nearly 2000 DKK per night, excluding breakfast, one would expect a much higher level of care, service, and attention to detail.
Personally, I don’t mind paying for quality — but it’s easy to find hotels in Hamburg that offer both better value and higher standards than what Fraser Suites currently delivers.