Overall, a great experience. But there are mosquitos bite us at night. And we think that the amount we pay could stay at a better hotel in arashyiama
真實旅客
Expedia 真實旅客評價
10/10 完美
2024年12月26日
Mariano
Mariano (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Hidden gem in Kyoto
This place is wonderful. The staff is thoughtful and attentive without being intrusive. Location is great and our room was perfect in every way.
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Amazing staff
Very sweet and friendly staff that were super helpful when we had misplaced a bag on public transport and they helped us to track the bag down and retrieve it.
Staff were always attentive and willing to help with any requirements.
Very comfortable room with great facilities.
Steve
Steve (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
We had a wonderful stay at Nazuna. Everything is so well thought out, the staff are all very friendly and detailed, and the food was excellent. We felt so welcomed from the moment we walked through the doors. I'd highly recommend this to anyone who would like to experience a traditional stay with traditional food.
We stayed in a room with our own private onsen and garden. It’s so beautiful. The staff are amazing. Extremely helpful and top notch service.
Olivia
Olivia (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月18日
Mi estadía la puedo resumir de una experiencia muy buena y placentera, hay algunos puntos a mejorar como la atención del personal que me pareció muy regular tuve un pequeño inconveniente ya que por esta app solicité dormir en un futon ya que quería vivir la experiencia completa pero al llegar al hotel no tenían futones disponible. La habitación es muy cómoda con un onsen privado de lujo muy bonito y un patio espectacular tuve el lujo de que nevara esa mañana mientras me daba una ducha en el onsen sin duda alguna una experiencia que jamás olvidaré. El desayuno es solo uno no hay opciones para elegir
Luigui
Expedia 真實旅客評價
10/10 完美
2023年11月22日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年11月6日
The stuff here are incredible. Amazing people and the room was just as amazing. Bed were comfortable, the private bath was such an incredible experience after a week of exploring Japan. I highly recommend this place to anyone. The breakfast and dinner they served was such a great experience and very tasty.
Robert
Expedia 真實旅客評價
10/10 完美
2023年10月12日
Some of the best service I've ever gotten, so many gifts. The staff was extraordinary.
Mabel
Mabel (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023年6月30日
Warm and peaceful…
Lovely stay… the staff is warm and helpful. The ryokan experience was unique and so wonderful to return each day to this peaceful, quiet sanctuary.
Meir
Meir (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年6月8日
We were blown away by how warm and welcoming Kanako, Haruka and Misaki were from the moment we stepped into the property to the moment we left in our cab. Their level of thoughtfulness was beyond exceptional and gave you a sense of being in a home away from home - I believe this is what made our stay a very memorable one.
Our room was very clean with super comfortable beds (had the best sleep of my trip here), a very well-stocked minibar (including curated sake and teas) as well as amazing facilities (including the Shigaraki bath that overlooked the bird bath in the in-room garden). The property was also in a quiet residential area (recommend taking a cab here or reaching out to the property to seek the best route for getting there via public transport) that was a short walk to Nijo Castle and also within walkable distance to Nishiki Market. Our taste buds were also blesed by the Irori breakfast and Sukiyaki dinner where fresh ingredients were cooked before you.
We thoroughly enjoyed our stay here and would highly recommend staying here for at least two nights so you can not only enjoy the property and the food but also the familial warmth from the staff.