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The Empress Hotel

4.0 star property
Beachfront hotel with restaurant, near Douglas Beach

Choose dates to view prices

Photo gallery for The Empress Hotel

Interior
1 bedroom, desk, blackout curtains, iron/ironing board
Beach/ocean view
Front of property
Reception
In the heart of Douglas, The Empress Hotel offers a warm welcome with a breakfast buffet and beachfront dining. Enjoy dry cleaning services, unwind in the garden or explore nearby Palace Casino and Gaiety Theatre. With free WiFi, luggage storage, helpful staff have made previous guests feel at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

1 bedroom, desk, blackout curtains, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(21 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Double Room, Sea View

8.8 out of 10
Excellent
(16 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Property amenity

Classic Single Room, 1 Single Bed

8.0 out of 10
Very good
(12 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double or Twin Room, 1 Bedroom, Sea View

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room, 1 Bedroom, Sea View

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Classic Twin Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

1 bedroom, desk, blackout curtains, iron/ironing board

Family Triple Room

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Penthouse, Sea View

1 bedroom, desk, blackout curtains, iron/ironing board

Panoramic Penthouse, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
  • 49 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Sea View

1 bedroom, desk, blackout curtains, iron/ironing board

Deluxe Double or Twin Room, 1 Bedroom, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Electric kettle
Coffee/tea maker
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Classic Double or Twin Room

Highlights

Heating
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior

The Claremont

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Bar
8.8 out of 10, Excellent, 390 reviews
The price is HK$990
HK$1,040 total
includes taxes & fees
26 Oct - 27 Oct
The Claremont
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About the area

Map
Central Promenade, Douglas, England, IM2 4RA

What's nearby

  • Douglas Beach - 2 min walk - 0.2 km
  • Palace Casino - 4 min walk - 0.4 km
  • Gaiety Theatre - 7 min walk - 0.7 km
  • Manx Museum - 13 min walk - 1.1 km
  • Tynwald - 13 min walk - 1.1 km

Getting around

  • Isle of Man (IOM) - 22 min drive
  • Douglas Ferry Station - 17 min walk

Restaurants

  • ‪Frank Matcham’s - ‬6 min walk
  • ‪Sam Webbs - ‬7 min walk
  • ‪Cafe Villa - ‬6 min walk
  • ‪Marmaris - ‬3 min walk
  • ‪Best Kebab - ‬9 min walk

About this property

The Empress Hotel

When visiting Douglas, The Empress Hotel is a great choice to consider. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can visit The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this Victorian hotel include a snack bar/deli and a garden. Fellow travellers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 164 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Brasserie Restaurant – This beachfront restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar – This beachfront piano bar serves lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15.0 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Empress Hotel Douglas
Empress Hotel
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas

Frequently asked questions

Does The Empress Hotel offer free cancellation for a full refund?

Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Empress Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Empress Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Empress Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.

Is there an on-site casino at The Empress Hotel?

No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.

What is there to do at The Empress Hotel and nearby?

The Empress Hotel has a garden.

Are there restaurants at or near The Empress Hotel?

Yes, The Brasserie Restaurant offers beachfront dining.

What's the area around The Empress Hotel like?

The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. The local area is walkable and popular for its beaches.

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Reviews

The Empress Hotel Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast options were excellent with a good choice for a quick bite and a delicious buffet spread. (49 reviews)
  • The property's restaurants offered a good variety of meals with great portions and a pleasant atmosphere. (7 reviews)
  • The property is located on the beach with a quiet and convenient location within walking distance to restaurants and museums. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
View
Islands
Bar
Restaurant
Bathroom

Reviews

10/10 Exceptional

Perfect stay

Thia hotel was a perfect for our stay on the Isle of Man. The room was spacious( sea view) and the room had USB ports, grab bars and bathmat for the shower/bathtub, and the breakfast buffet was delicious. The staff were friendly and helpful. This hotel is on the Promenade and close to bus stops.
Susan, 5-night trip

8/10 Very good

The breakfast options were excellent
Peter, 1-night trip

10/10 Exceptional

Lovely hotel on the seafront
Dorothea, 4-night trip

10/10 Exceptional

The food was excellent and the staff were always on hand to help. A well run hotel
Pamela, 5-night trip

8/10 Very good

4 night stay

We went as couple plus 1 other in a single room. Both rooms with a sea view which was great and next door to each other as the single in our party was elderly. Wished we’d checked both rooms before we unpacked as our single got a larger room with a superking bed and us the small bedroom with a standard king. Service was great as was food during our stay. Would stay again.
Stephen, 4-night trip

8/10 Very good

Good for walking breakfast was good staff good
William, 4-night trip

10/10 Exceptional

Favourite hotel in Douglas

Great Hotel. Absolutely wonderful staff. Great breakfast and really nice surroundings.
Niamh, 1-night trip

10/10 Exceptional

Very very good they go all out to make sure you’re stay goes with no problems food and staff excellent restaurants good food and good service rooms great would recommend to anyone
Margaret, 5-night trip

10/10 Exceptional

Lovely hotel with two different eating areas. It's in the Central Promenade area of Douglas, with views over the bay.
Mark, 4-night trip

10/10 Exceptional

Comfortable hotel.

Very good standard comfortable hotel in heart of Central Promenade. Attentive staff in all parts.
3-night trip

8/10 Very good

Nice sea view rooms

Nice hotel on Douglas bay , lovely breakfast buffet with quality produce, nice evening food , perhaps a bit more entertainment at night other than pianist but overall good experience
Anthony, 5-night trip

8/10 Very good

Great Breakfast

Room was fine although a bit small and had a view of a wall. Breakfast was excellent and really well organised. Probably the most efficient hotel buffet breakfast experience that I have ever had.
KEITH, 3-night trip

10/10 Exceptional

We enjoyed our stay! Good location on the beach in walking distance of restaurants and relatively easy to park on the street. Friendly staff, and great food at the restaurant. Breakfast was solid too with the option of kippers to go with a full-English-type spread. Would recommend!
Kevin, 3-night trip

8/10 Very good

Liked the ambience , decor and location. Nice stay, would visit again.
Carol, 2-night trip

8/10 Very good

Very good
Maurice, 1-night trip

10/10 Exceptional

The
Jean, 1-night trip

10/10 Exceptional

The hotel was easily accessible from the port - about a 15 min walk, as well as to the horse and electric trains. The location was very nice. Breakfast was good and water pressure in the shower was excellent.
Amy, 1-night trip

10/10 Exceptional

Very nice stay at the empress, nice improvements after the recent renovation.
Mark, 3-night trip

8/10 Very good

Nice hotel

Pleasant hotel on Douglas sea front Parking across on the main road with an island parking disc
2-night trip

10/10 Exceptional

Brilliant staff and lovely stay!
Alexander, 3-night trip

10/10 Exceptional

Great Spot

Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
Niamh, 2-night trip

10/10 Exceptional

loved staying here so pleasant room was lovely food excellent staff very good
Catherine, 3-night trip

10/10 Exceptional

Brilliant stay, easy access to everywhere we needed to go. Breakfast great and bar menu fantastic.
Lauren, 4-night trip

8/10 Very good

All was fine
Tom, 3-night trip

8/10 Very good

Great location Spacious room. Ocean view Great stay
Greg, 2-night trip