Sheraton San Jose Hotel, Costa Rica

4.0 star property
Beaux Arts hotel with casino, connected to a shopping centre, near Multiplaza Mall Escazu

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Photo gallery for Sheraton San Jose Hotel, Costa Rica

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
View from room
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
2 bars/lounges, poolside bar
Located in the heart of San Jose, Sheraton San Jose Hotel, Costa Rica offers a vibrant retreat with 19 casino gaming tables and a poolside bar. Relax in the steam room or unwind by the outdoor pool with sun loungers. Enjoy breakfast at one of three on-site restaurants or grab coffee at the cafe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Casino
  • Electric vehicle charging point
  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is HK$894
HK$1,010 total
includes taxes & fees
26 Apr - 27 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Separate bedroom
Blackout curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Presidential Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Separate bedroom
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Blackout curtains
Premium bedding
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Blackout curtains
Premium bedding
  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

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About the area

Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 18 min drive
  • San José (SJO-Juan Santamaría Intl.) - 31 min drive
  • San Jose Contraloria Station - 12 min drive
  • San Jose Sabana Station - 12 min drive
  • Jacks Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪La Oliva Verde - ‬13 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Zambra - ‬9 min walk
  • ‪The Market - ‬9 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica features a casino and puts you within a 10-minute walk of Multiplaza Mall Escazu. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Curu, one of 3 restaurants, which serves Fusion cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 170 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Bus station shuttle*

Off-site

    • Area shuttle within 300 metres*
    • Shopping centre shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Ecotours nearby
  • Mountain biking nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5651 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Casino
  • 19 casino gaming tables
  • 140 casino slot machines
  • Casino VIP room
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible bus station shuffle
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Dining

Curu – This restaurant specialises in Fusion cuisine and serves breakfast and lunch.
Ivory Bistro – This bistro specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Joker's – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CRC 16500 per person
  • Airport shuttle service is offered for an extra charge of CRC 27000 per vehicle (one-way. Maximum occupancy 4)
  • Bus station shuttle service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to March 30 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Airport shuttle service for children costs CRC 27000 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CRC 11750 per pet, per night, plus a one-off cleaning fee of CRC 11750

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Does Sheraton San Jose Hotel, Costa Rica offer free cancellation for a full refund?

Yes, Sheraton San Jose Hotel, Costa Rica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton San Jose Hotel, Costa Rica?

Yes, there's an outdoor pool. The swimming pool will be unavailable from March 24 2025 to March 30 2025 (dates subject to change).

Are pets allowed at Sheraton San Jose Hotel, Costa Rica?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of CRC 11750 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sheraton San Jose Hotel, Costa Rica?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Sheraton San Jose Hotel, Costa Rica?

Yes, an airport shuttle is available. The charge is CRC 27000 per vehicle one-way.

What are the check-in and check-out times at Sheraton San Jose Hotel, Costa Rica?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Sheraton San Jose Hotel, Costa Rica?

Yes, the 193752 square-foot casino features 140 slot machines and 19 gaming tables.

What is there to do at Sheraton San Jose Hotel, Costa Rica and nearby?

Have fun with nearby activities such as mountain biking and zip-lining. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a casino. Sheraton San Jose Hotel, Costa Rica also has a steam room and a garden.

Are there restaurants at or near Sheraton San Jose Hotel, Costa Rica?

Yes, there are 3 on-site restaurants, featuring Fusion cuisine.

What's the area around Sheraton San Jose Hotel, Costa Rica like?

Sheraton San Jose Hotel, Costa Rica is a short 9-minute walk from Multiplaza Mall Escazu and 18 minutes' walk from Plaza Itskazú.

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Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Good hotel
Well located place in a convenient location. However, the floors where rooms are located have a week odor, which is strange for a Marriott property.
Eduardo, 1-night trip

10/10 Exceptional

The staff was great and super helpful, the food was amazing, the rooms were vero nice and clean
Monica, 1-night trip

8/10 Very good

Good hotel
Osvaldo, 1-night trip

10/10 Exceptional

Excellent place to stay
Frank, 2-night trip

8/10 Very good

Sheraton, San Jose Review
Our stay was excellent. Our assistant Alex Bell an was very helpful. He gave us ideas for places to visit, times to commute to the destinations and general advise about renting a car vs using Uber for visits to distant locations. Alex was very personable, polite, kindly, considerate and helpful.
Leon, 5-night trip

10/10 Exceptional

5 out of 5
Helpful staff and amazing amenities
Fernando, 1-night trip

10/10 Exceptional

Wonderful.
Amazing!
sajid, 1-night trip

10/10 Exceptional

Hotel was lovely, clean, spacious and convenient to the airport. We enjoyed the delicious buffet and rooftop views.
Najla, 1-night trip

10/10 Exceptional

Excellent customer service, rooms were impecable clean, very comfortable bed
Marcela, 3-night trip

10/10 Exceptional

We enjoyed our stay at the hotel. The room was nice. The bed was comfy. It was close to a nice mall.
Maurice, 2-night trip

10/10 Exceptional

Nice casino amd.brealfsdt buffet
Guido, 1-night trip

10/10 Exceptional

Staff went above and beyond to accommodate me and my daughter. Our beds were extremely comfortable and the breakfast buffet was great!
Robin, 2-night trip

10/10 Exceptional

Great stay, close to the mall, casino and sports bar at the hotel
Daniel, 1-night trip

10/10 Exceptional

Great place to stay!
Noel, 1-night trip

10/10 Exceptional

Great location , beautiful clean hotel, friendly staff. Will definitely stay here again
Marjan Sarahy, 3-night trip

10/10 Exceptional

Always a great hotel.
Nice clean hotel with great staff! We were happy that they were able to upgrade us to the club. There are a number of renovations happening within the hotel. We were not inconvenienced at all.
3-night trip

10/10 Exceptional

Overall, It was a great stay. Staff was extremely helpful and welcoming.
Judy, 1-night trip

10/10 Exceptional

Super amazing place with plenty to offer - few restaurants, pool , night club , by multiplaza and in main highway .
Anna, 1-night trip

10/10 Exceptional

Nice, spacious rooms with all the conveniences and good bar/restaurant.
Larry, 1-night trip

8/10 Very good

the breakfast is very nice, the staff is friendly, it is very comfortable, escazu is one of the best places in Costa Rica
MONICA, 1-night trip

8/10 Very good

Under renovation
Very beautiful hotel clean, the people were nice and welcoming. The hotel restaurant very expensive for the type of food and the pool and bar under renovation was disappointing. Over all good.
Marc, 2-night trip

10/10 Exceptional

Excelente
Jose, 1-night trip

10/10 Exceptional

Amazing hotel
Yerlyn, 1-night trip

10/10 Exceptional

Quiet
Rochelle, 2-night trip

10/10 Exceptional

Great place
Steven, 1-night trip