Great location to Madison Square Garden and Times Square. Rooms very tiny, but expected.
Anthony
Anthony (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Stay on a low floor.
We were trapped in an elevator for 20 minutes with no apology much less any compensation. The cleaning crew, which had all day to clean, finally showed up at 4:45 just as we had returnees to our room. They then said that they had to leave at 5, so we had to vacate our room or else not have it cleaned. And finally, the key cards stopped working the last morning despite signs saying that check out was at 11. Fortunately, one of us was still in the room. There were numerous problems wit broken elevators but being trapped for 20 minutes was scary and uncomfortable. The walls are also quite thin. We could hear people next door and from upstairs.
Elizabeth
Elizabeth (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月4日
Grant
Grant (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Omar
Omar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Comfy hotel for our family of 5
We stayed with our family of 5 in the hotel the weekend after Christmas and really enjoyed our stay. We got two adjoining rooms, which fit us perfectly. The lobby is spacious and comfortable when checking in and out. The luggage storage after check out was a little strange in that it was self serve. The room was completely full and we had to tetris our luggages in. Everything worked out though.
katheirne
katheirne (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Disappointed
We stayed here as a family of 6 they advertised a family room with bunk beds however our room had 2 double beds and then a sofa bed which was old and very uncomfortable the mattress was more like a piece of paper we asked numerous times for a better room or too swap which they said would be at a cost of the normal room rate on a separate occasion we ordered 2 teas which we were handed 2 paper cups and told to use the hot water machine no problem until they wanted to charge us $17?!!! I was shocked to say the least! Location is good next to MSG overall we had a good stay but it’s definitely more of a 2/3⭐️ hostel people walking around with no shoes on etcthe domestic staff were top tier as was Crystal on reception ( think it’s a family business) disappointing stay here and sadly won’t recommend
Claire
Claire (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Jill
Jill (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Good location and good price for New York City. Also, it’s quiet compared to hotels near Times Square.
Travis
Travis (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
Satya
Satya (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
December Visit
We had read some awful reviews so were expecting the worst. Rooms were basic, but spacious and clean (My daughter and I had a twin room which had two large beds in). We were allowed to have an early check-in and late check-out (for a small additional fee) which was fantastic as we didn't want to leave our luggage in the luggage room (where it seemed to be just a room of the reception with no security and a free for all). Ate in the bar/restaurant on our last evening and the bar girl was wonderful and couldn't do enough for us.
Helen
Helen (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Great room
Great location and spacious room for my family of 5 which is hard in NYC!
Ashley
Ashley (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
Not what I booked.
We booked two rooms each with two queen beds. We called and checked and came in person and checked before we checked in. Upon checking in later in the evening they could only give us a king size room with a cot. We had to ask for pillows and blankets as they weren’t on the bed. The blankets had cigarette holes in it. No one could help. I’m speaking to management in the morning. Also, the cot only fits where it blocks the door to exit the room (major fire hazard) and the route to the bathroom for the rest of the family. We are extremely disappointed
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Check in
We arrived to our hotel around 6 pm and there were many people arriving at the same time. I saw the front desk hotel worker work patiently with two large groups of people and then myself. I have no doubt he continued to do so with the many patrons behind me.
C
C (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Would go back again
It was clean and easy to find.
Dorothy
Dorothy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
This hotel is in a great continent location to so many things. We had a larger room for 5, which was amazing. Very roomy for NY and for the price.