When you stay at AR Cancun Plaza, you'll be within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Apartments feature kitchenettes and free WiFi.
BLVD KUKULCAN KM 19.5 LOCAL 3, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon - 1 min walk - 0.1 km
El Rey Ruins - 3 min drive - 2.1 km
Delfines Beach - 4 min drive - 2.5 km
La Isla Shopping Mall - 16 min drive - 10.2 km
Cancun Interactive Aquarium - 16 min drive - 10.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive
Tulum Intl. Airport (TQO) - 143 min drive
Airport shuttle (surcharge)
Restaurants
Marco Polo Restaurante - 5 min walk
Azvl - 4 min walk
Restaurant Las Fuentes - 5 min walk
Sun Palace - 5 min walk
Hakka - 4 min walk
About this property
AR Cancun Plaza
When you stay at AR Cancun Plaza, you'll be within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Apartments feature kitchenettes and free WiFi.
At a glance
DONE
Property size
14 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
On the beach
Pool/Spa
Outdoor pool
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Kitchenette
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Dining
Local cuisine breakfast available for a fee daily 8 AM–11 AM: USD 18 for adults and USD 18 for children
1 restaurant
1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Living spaces
Dining room
Entertainment
TV
Outdoor areas
Terrace
Garden
Laundry
Laundry facilities
Work spaces
meeting rooms
Business centre
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Luggage storage
24-hour front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
14 rooms
Fees & policies
Refundable deposits
Deposit: USD 100 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Cleaning fee: USD 12 per accommodation, per night (varies based on length of stay)
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 18 for adults and USD 18 for children
Airport shuttle service is offered for an extra charge of USD 65 per vehicle (return)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 04230051215
Also known as
AR Cancun Plaza Cancun
AR Cancun Plaza Aparthotel
AR Cancun Plaza Aparthotel Cancun
Frequently asked questions
Does AR Cancun Plaza offer free cancellation for a full refund?
Yes, AR Cancun Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AR Cancun Plaza?
Yes, there's an outdoor pool.
Are pets allowed at AR Cancun Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at AR Cancun Plaza?
Yes, there's free self parking.
Is an airport shuttle service offered by AR Cancun Plaza?
Yes, an airport shuttle is available. The charge is USD 65 per vehicle return.
What are the check-in and check-out times at AR Cancun Plaza?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at AR Cancun Plaza and nearby?
AR Cancun Plaza has an outdoor pool and a garden.
Are there restaurants at or near AR Cancun Plaza?
Yes, there's an on-site restaurant.
Does AR Cancun Plaza have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a microwave, cookware and a coffee maker.
What's the area around AR Cancun Plaza like?
AR Cancun Plaza is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Iberostar Cancun Golf Course.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
AR Cancun Plaza Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.6
Location
7.0
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
18 Jan 2026
It was what I needed , gave me the feel of more independence , but had a well priced store available to us! Restaurant was great! I am planning my next trip with this hotel again!
Szilvia
Szilvia, 4-night trip
Verified
6/10 Good
17 Jan 2026
It was ok, you can hear alot of the rooms next door
Angelica
Angelica, 2-night trip
Verified
6/10 Good
24 Jan 2026
You need to connect to multiple different wifi things & it is
Brooke
Brooke, 4-night trip
Verified
4/10 Fair
11 Aug 2018
details never specified and no communication
Overall the people seemed quite rude and unhelpful. We got different information from different staff and it was frustrating. The rooms did not look like they did on the images and we were tired from arguing with them.
Please don't book this hotel.
Verified traveller
2-night trip
Verified
8/10 Very good
20 Jan 2026
La ubicación, alberca y acceso a la playa son excelentes.
MIGUEL ANGEL
MIGUEL ANGEL, 2-night trip
Verified
8/10 Very good
18 Mar 2020
Helt ok hotell till det priset!! Fantastisk utsikt, fint poolområde, fräscha rum och bra restaurang. Läget är bra, nära till flygplatsen och lätt att ta både buss och taxi om man ska någonstans .
En stor nackdel var att det var nästintill omöjligt att få tag i hotellet i förväg, vilket det står i bekräftelsen att man behöver. Jag fick efter nästan två veckors jagande till slut tag i någon via Facebook. Det är Bsea Cancun Plaza som sköter allt på plats, det hade underlättat avsevärt om det stått någonstans. Telefonnummer och mail som hotels.com har till AR stämmer inte!!
Linda
Linda, 4-night trip
Verified
10/10 Exceptional
4 Mar 2020
Servicio de AR Cancún Plaza
Excelente, nos gusto mucho las instalaciones del hotel y el servicio en general que oferta el establecimiento, esperamos volver pronto.
SANDRA LUCIA
SANDRA LUCIA, 3-night trip
Verified
10/10 Exceptional
3 Feb 2020
El trato excelente ! Una playa y alberca súper tranquila y cuidada! Servicio de calidad y buena atención del personal!!
Verified traveller
2-night trip
Verified
8/10 Very good
29 Jan 2020
While the property is not new and shiny, it has a unique style. It’s clean and at the quieter end of the hotel zone. There is one restaurant/bar on the property, which we didn’t try, choosing instead to use the kitchenette. The staff is friendly and helpful. We called the front desk one day to say there was a problem with the water in our room and the maintenance person arrived quickly and resolved the problem quickly.
Verified traveller
3-night trip
Verified
8/10 Very good
30 Oct 2019
Receptionists were super usefull and friendly. I liked my room a lot , with amazing sea view
Verified traveller
16-night trip
Verified
10/10 Exceptional
11 Jul 2019
Love that the front desk instead of give me a 1 room he give me 2 rooms for thw same price with the ocean view i though it was nice of him , our fly got delay for 2 hours and they was witing foy us, the pool right by the ocean the reataurant , my family loved it we will come back.
Verified traveller
5-night trip
Verified
8/10 Very good
26 Jun 2019
Its a nice hotel they are still working to improve it. Great location and very nice staff. Our family enjoyed it. No wifi in rooms was a downfall.
Verified traveller
4-night trip
Verified
8/10 Very good
31 May 2019
Buen servicio y atención buena ubicación.
Me gustó mucho mi estancia
Verified traveller
5-night trip
Verified
2/10 Poor
22 May 2019
La cama terrible, las instalaciones terribles, el personal terrible,
Verified traveller
5-night trip
Verified
6/10 Good
12 May 2019
La alberca está limpia y buena vista
Las habitaciones no son cómodas
En general le falta mantenimiento y el ligas ya es viejo .
Le falta remodelaciones y actualizaciones
Verified traveller
4-night trip
Verified
8/10 Very good
4 May 2019
Excellent Hotel For the Price!
The hotel was great for the price you pay! The pool is clean and beautiful with a restaurant and bar right next to it. The location of the hotel itself is in a quieter spot of Cancun with a few great restaurants within walking distance which we loved. There's a convenience store at the hotel and an OXXO right across the street - perfect for getting bottled water and/or snacks. The room had a great ocean view with a balcony. The air conditioning was perfectly cold. The beds weren't the comfiest, but the room was very clean and good enough for me. For the price I paid, I wasn't expecting a luxury hotel. This was about as nice, if not nicer, than I would have expected! The 24-hour front desk staff were also super friendly and helpful.
My biggest criticism was probably just the confusion over how to contact the hotel from the U.S. We booked from Hotels.com and the phone number listed seemed to be incorrect and we found several different phone numbers attributed to "Cancun Plaza" not to mention different names for this complex (AR Cancun Plaza, Cancun Plaza Condos, Hotel Cancun Plaza, Bsea Cancun Plaza). I even found different websites with these names and Hotels.com doesn't even have the right location marked. Very confusing. This might be because many of the rooms are technically "condos" with different owners...however, I believe the Bsea Cancun Plaza is the hotel who manages it all and their website and contact information seems to be the one that is most helpful.
William
William, 6-night trip
Verified
8/10 Very good
21 Feb 2019
It has an excellent location, people is very kind and the seaview from the balcony is wonderful
Verified traveller
4-night trip
Verified
8/10 Very good
15 Jan 2019
It was ok the bed is very hard not really comfortable
angela n.
angela n., 4-night trip
Verified
4/10 Fair
25 Sept 2018
King size bed is really a queen size bed. No WiFi in the room or near the rooms, just near the reception area. Could not locate my reservation and told me I was not in the right place, but it was a mistake of the person that has to manually enter everyone's reservations to their system. Room was not terrible, but it could have been cleaner. Just a place to sleep at night, would not expect to spend the day there. Tour company onsite was a bit sketchy and we lost money because of them.
Verified traveller
3-night trip
Verified
2/10 Poor
23 Sept 2018
No wi-fi in the rooms, elevator broke down, building needs maintenance and beach is not maintained clean from the seaweed. Only thing we enjoyed was the pool. Really disappointed. Looks a lot better in the promo pics.