The Westin Cancun Resort & Spa

Property class: 4
Beachfront hotel with private beach, near Nichupté Lagoon

Choose dates to view prices

Placing you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, The Westin Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. 4 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre and 2 outdoor tennis courts. Sea & Stones Restaurant, one of 3 restaurants, serves dinner. A poolside bar, a hot tub and a sauna are other highlights. Fellow travellers love the helpful staff and beach location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Hot tub
  • Pool bar

Feel at home (6)

  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is HK$800
HK$1,005 total
includes taxes & fees
21 Oct - 22 Oct

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Deluxe Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

A hotel room with a large bed, a TV, a desk with a bowl, a chair, and a view of a body of water through a sliding door.

Room, 1 King Bed, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a TV, a dining area with a view, and a balcony.

Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(11 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk with a computer, a chair, a TV, and a view of the ocean.

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Lagoon View

A hotel room with two beds, a desk, a chair, a view of a body of water, and a balcony.

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view, and a painting on the wall.

Deluxe Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

A dining area with a large table set for six, a view of the ocean, and a decorative wall panel.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

A modern hotel room with a large bed, a sofa, a TV mounted on the wall, a view of the sea, and a dining area.

Junior Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a TV.

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

A living room with a sofa, a glass coffee table, and a view of the sea through a sliding door.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a bed, a chair, a table, a view of the ocean, and a balcony.

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony, Ocean View

A bedroom with a large window, a bed, a nightstand, and a view of the ocean.

Presidential Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

A balcony with a view of a body of water, a beach, and distant buildings.

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 2 Bedrooms, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 3 Bedrooms, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 3 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • Delfines Beach - 4 min drive - 3.5 km
  • La Isla Shopping Mall - 12 min drive - 11.3 km
  • Langosta Beach - 24 min drive - 20.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Tulum Intl. Airport (TQO) - 141 min drive

Restaurants

  • ‪Sun Palace - ‬7 min walk
  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Azvl - ‬8 min walk
  • ‪La Estancia - ‬5 min drive

About this property

The Westin Cancun Resort & Spa

  • Placing you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, The Westin Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. 4 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre and 2 outdoor tennis courts. Sea & Stones Restaurant, one of 3 restaurants, serves dinner. A poolside bar, a hot tub and a sauna are other highlights. Fellow travellers love the helpful staff and beach location.

At a glance

Hotel size

    • 379 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Shopping
  • Ping pong
  • Private beach nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 11 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 4 outdoor pools
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Sea & Stones Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Arena Sports Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen – This restaurant only serves breakfast. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Property Registration Number 005-007-000163/2025

Also known as

Westin Resort Cancun
Westin Cancun
Westin Hotel Cancun
Westin Resort And Spa Cancun
The Westin Resort Spa Cancun
Cancun Westin
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort
The Westin & Spa, Cancun
The Westin Resort Spa Cancun
The Westin Resort & Spa, Cancun Hotel
The Westin Resort & Spa, Cancun Cancun
The Westin Resort & Spa, Cancun Hotel Cancun

Frequently asked questions

Does The Westin Cancun Resort & Spa offer free cancellation for a full refund?

Yes, The Westin Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Cancun Resort & Spa?

Yes, there are 4 outdoor pools.

Are pets allowed at The Westin Cancun Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Westin Cancun Resort & Spa?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at The Westin Cancun Resort & Spa?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at The Westin Cancun Resort & Spa?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.

What is there to do at The Westin Cancun Resort & Spa and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Relax in the hot tub or enjoy the use of other amenities, which include 4 outdoor pools and a 24-hour fitness centre. The Westin Cancun Resort & Spa also has a sauna and a garden.

Are there restaurants at or near The Westin Cancun Resort & Spa?

Yes, there are 3 on-site restaurants.

What's the area around The Westin Cancun Resort & Spa like?

The Westin Cancun Resort & Spa is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. The local area is walkable and popular for its beaches.

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Reviews

The Westin Cancun Resort & Spa Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was well taken care of, clean, and a delight with minimal seaweed and private access. (239 reviews)
  • The pools were clean, enjoyable, and never felt overcrowded, making for a relaxing experience. (175 reviews)
  • The restaurant at the property offers excellent food with fresh and delicious options, including vegan and vegetarian choices, and great service. (150 reviews)
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Popular mentions

Service staff
Room
Beach
Food
Restaurant
Location
View
Bathroom
Airport
Concierge

Reviews

Verified review

10/10 Exceptional

Great place for families
Verified review

10/10 Exceptional

Great location And helpful staff.
Verified review

10/10 Exceptional

Rooms are a bit dated but in good condition, the staff are very friendly, approachable and professional. The property is maintained perfect and there are plenty of activities for guests. Very corporate feel.
Verified review

10/10 Exceptional

The hotel was clean and easy to get around. Food was excellent and the activities were fun.
Verified review

10/10 Exceptional

Clean, friendly staff and relaxed atmosphere
Verified review

10/10 Exceptional

Great staff - very attentive. Thank you specially to Cecilia and Samuel at the restaurant/Bar for a great service. We will definitely return to this property.
Verified review

10/10 Exceptional

This was an amazing stay! The hotel and staff were absolutely wonderful, and the service exceeded my expectations. Everyone was friendly, welcoming, and made our stay so enjoyable. I highly recommend staying here and would definitely return!
Verified review

10/10 Exceptional

The resort is family oriented and well maintained. The entire stay was relaxing and peaceful. Last but not least, the spa was amazing.
Verified review

10/10 Exceptional

Great food in all restaurants, delicious
Verified review

10/10 Exceptional

Wonderful staff and clean rooms, but tiny beach Pros: clean rooms and bathrooms.Friendly, attentive staff.Great breakfast buffet selection.Daily housekeeping and free bottled water.Plenty of on-site amenities. Cons: Far from the Hotel Zone.Very small beach area.
Verified review

8/10 Very good

Good place, friendly staff
Verified review

10/10 Exceptional

Excellent customer service, all Staff was very helpful, the beaches was very clean, everything was really good, I will back again.
Verified review

10/10 Exceptional

Helpful staff and well maintained property. I must add that in some units like the one we stayed it needs upgrades on their cooking ware other than that our stayed was great. Quiet & family friendly property. Thank you for a wonderful staying. Keep up the good work.
Verified review

10/10 Exceptional

beautiful place to visit as a solo traveler
Verified review

10/10 Exceptional

Gorgeous resort, amazing staff, restaurants were nice! 🏝️
Verified review

10/10 Exceptional

Absolutely loved our stay at The Westin Cancun! The resort was beautiful, clean, and the beach was breathtaking. The staff were so kind and made us feel welcome throughout our trip. It was the perfect place to relax, and I would definitely come back again!
Verified review

10/10 Exceptional

Friendly staff Great service
Verified review

10/10 Exceptional

I definitely like all the pools, food and the drinks at the sports bar
Verified review

10/10 Exceptional

Stayed here a few times. Nice hotel. Not too crowded. Lots of pools. Very enjoyable. Food is very American-style Mexican which isn't my thing, but not bad.
Verified review

10/10 Exceptional

Great and lovely people. Everything run smoothly on my long trip
Verified review

10/10 Exceptional

It was peaceful family like environment all employees were kind and very helpful
Verified review

10/10 Exceptional

Very relaxing. Many small pool areas. Not overcrowded. This is a hotel I will return to.
Verified review

10/10 Exceptional

The property was beautiful! It had several pools and the pool near our room hardly ever had people so it felt like a private pool. We ate at one of the restaurants and the food was excellent! Outside the property was a bus that takes you to downtown Cancun for $1. The breakfast buffet was phenomenal! I have had a great experience here and would definitely go again!
Verified review

10/10 Exceptional

Booked last minute after our flight was canceled. Great accommodations for our family of 5 (kids ranging from age 6 to 20). Private bedrooms in the villa with two bathrooms and full kitchen, plus balconies. Pools were fine too. Beach access easy (seaweed season so we just enjoyed the sand from afar). Friendly, helpful staff. Good food options on-site and close to strip.
Verified review

10/10 Exceptional

The custodian team and activity team were so amazing!!! Some of the of the friendly and fun people I’ve ever met. Made my stay great. However, front desk people not so much.