When visiting Richmond, TownePlace Suites by Marriott Richmond is a great choice to consider. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:30 AM and 9:00 AM.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:00 AM
Coffee/tea in a common area
Barbecue grills
Working away
Business centre
Meeting rooms
Computer station
Conference space (842 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Rooftop garden
24-hour fitness centre
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Full-sized fridge/freezer
Freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
Paper towels
More
Housekeeping (on request)
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
TownePlace Suites by Marriott Richmond Hotel
TownePlace Suites by Marriott Richmond Richmond
TownePlace Suites by Marriott Richmond Hotel Richmond
Frequently asked questions
Does TownePlace Suites by Marriott Richmond offer free cancellation for a full refund?
Yes, TownePlace Suites by Marriott Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at TownePlace Suites by Marriott Richmond?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites by Marriott Richmond?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at TownePlace Suites by Marriott Richmond?
Check-in start time: 4:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at TownePlace Suites by Marriott Richmond and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does TownePlace Suites by Marriott Richmond have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around TownePlace Suites by Marriott Richmond like?
TownePlace Suites by Marriott Richmond is located a short 12-minute walk from Richmond Centre Mall.
TownePlace Suites by Marriott Richmond Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Marci
Marci, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
Jenn
Jenn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 August 2024
Edgar
Edgar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 June 2024
Firm but clean
The bed was rather firm
Roger W
Roger W, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
Noelle
Noelle, 1-night trip
Verified Expedia guest review
8/10 Very good
6 May 2024
The room was appointed nicely. The front desk was very nice however the woman who checked us in was pretty scary looking with piercings and tattoos displayed provocatively. Not conducive to what I’d expect for Marriott.
Pamela
Pamela, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 April 2024
Safe was outstanding. Very kind and helpful.
Marcy
Marcy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2024
Brandon
Brandon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 March 2024
Clean, safe and great breakfast.
Staff was pleasant and helpful.
Robert
Robert, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 February 2024
A great place to stay on our family road trip down to Florida. Close to the I75, incredibly welcoming and friendly staff, fantastic room and great complimentary buffet breakfast. Will stay again for sure.
Carol
Carol, 1-night family trip
Verified Expedia guest review
8/10 Very good
26 January 2024
Overall good place, bit overpriced.
Andrei
Andrei, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 January 2024
Very nice room. Super clean. Very friendly staff
Everything about this hotel is great.. very clean! Staff is super friendly and helpful. Hotel is nice and modern. Only draw backs if I were to list any… the bed isn’t the most comfortable and the coffee isn’t stellar.
Christa
Christa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2023
linda
linda, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
22 October 2023
william
william, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 September 2023
Samantha
Samantha, 1-night trip
Verified Expedia guest review
6/10 Good
10 September 2023
The most overpriced hotel room i have ever paid for. 423$. But my kids team was staying there so I didn't want him to miss out on that.
Sarah
Sarah, 1-night trip
Verified Expedia guest review
2/10 Poor
16 April 2023
I wouldn’t waste your money. 2/3 tvs didn’t work. AC didn’t work. A lot of stuff in the room was busted up. We rented the two bedroom suite and are extremely disappointed. This place has potential but needs TLC!
Justin
Justin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 March 2023
Leslie
Leslie, 5-night trip
Verified Expedia guest review
8/10 Very good
6 March 2023
Excellent Customer Service
Front desk host was very friendly and accommodating!
Erika
Erika, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
27 February 2023
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 February 2023
Loved the kitchenette and the little Palmolive soap was a nice touch. Great pull out desks, chairs and little sofas. Very good use of space.