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Hotel Luena

3.0 star property
City centre hotel within easy reach of Avenida da Liberdade

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Photo gallery for Hotel Luena

1 bedroom, minibar, in-room safe, desk
Property entrance
Bicycling
Reception
Daily buffet breakfast (EUR 10 per person)
In the heart of Lisbon, Hotel Luena offers a warm welcome with free in-room WiFi and a snack bar/deli. Explore nearby Marquis of Pombal Square or stay close to home with bike rentals, babysitting services, and luggage storage at your fingertips. Top-rated staff ensure your stay is nothing short of exceptional.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Babysitting
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is HK$1,083
HK$1,221 total
includes taxes & fees
22 Aug - 23 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room

1 bedroom, minibar, in-room safe, desk

Family Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Double Room

1 bedroom, minibar, in-room safe, desk

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

1 bedroom, minibar, in-room safe, desk

Family Twin Room

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Panoramic Double Room

1 bedroom, minibar, in-room safe, desk

Panoramic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.8 out of 10, Excellent, 1,049 reviews
The price is HK$633
HK$743 total
includes taxes & fees
13 Aug - 14 Aug
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About the area

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230

What's nearby

  • Avenida da Liberdade - 18 min walk - 1.6 km
  • Marquis of Pombal Square - 20 min walk - 1.7 km
  • Castle of São Jorge - 2 min drive - 2.3 km
  • Rossio Square - 2 min drive - 2.6 km
  • Santa Justa Elevator - 2 min drive - 2.6 km

Getting around

  • Lisbon (LIS-Humberto Delgado) - 14 min drive
  • Cascais (CAT) - 16 min drive
  • Roma-Areeiro Station - 21 min walk
  • Entrecampos Station - 27 min walk
  • Rossio Station - 28 min walk
  • Arroios Station - 4 min walk
  • Anjos Station - 8 min walk
  • Alameda Station - 9 min walk

Restaurants

  • ‪Portugália Cervejaria Almirante Reis - ‬1 min walk
  • ‪Restaurante Franguinho Real - ‬3 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Mustarda - ‬2 min walk
  • ‪New Wok - ‬2 min walk

About this property

Hotel Luena

At Hotel Luena, you'll be a short five-minute drive from Rossio Square and Avenida da Liberdade. Also, Marquis of Pombal Square and Commerce Square are a short five-minute drive away. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Arroios Station is 4 minutes and Anjos Station is 8 minutes.

Languages

English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 40 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 100 per stay
  • Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Luena Lisbon
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

Does Hotel Luena offer free cancellation for a full refund?

Yes, Hotel Luena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Luena?

Yes, cats and dogs are welcome, with a maximum weight of 15 kg per pet. There's a charge of EUR 15 per accommodation, per night, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Luena?

Sorry, there's no on-site parking at Hotel Luena.

What are the check-in and check-out times at Hotel Luena?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing is available.

Is there an on-site casino at Hotel Luena?

No, this hotel doesn't have a casino, but Lisbon Casino (7-min drive) is nearby.

What's the area around Hotel Luena like?

Hotel Luena is in Lisbon City Center, a short 4-minute walk from Arroios Station and 20 minutes' walk from Marquis of Pombal Square.

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Hotel Luena Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Airport
Bathroom
Shower
Subway
Cities
Coffee

What guests liked

  • Breakfast was consistently described as delicious and of good quality. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Everything about this place was great. Will stay again
Peter, 3-night trip

10/10 Excellent

Staff was wonderful!
ISABEL, 1-night trip

10/10 Excellent

Damian at the front desk who checked us in was superb as were any other staff we encountered. The hotel is updated, clean and an all around great place to stay. Obrigado, Hotel Luena!
Jason, 1-night trip

6/10 Okay

Nice staff, breakfast was of decent quality. Room ventilation and cooling was abysmal, the room was also really small and cramped.
Ella, 4-night trip

10/10 Excellent

Great quadruple family room with kettle and large bathroom. Safe could be larger. Included breakfast buffet was great. Near metro.
Sarah, 3-night trip

10/10 Excellent

Great hotel. Ana at the front desk made our stay extra special.
Ram, 3-night trip

10/10 Excellent

Rooms were very clean and property is close to many amenities, public transportation and the airport. Had a situation where I had 2 different bookings and the staff, specifically Damián C., went above and beyond to get it sorted and ready for us. Damián even gave us tips of places we should visit and recommended us places to eat. He really provided outstanding service!! We looked forward to seeing him every evening after a long day just to chat about our day. I would stay at this hotel again.
Karmela, 3-night trip

10/10 Excellent

Perfect for families. Will be back
Pedro, 1-night trip

10/10 Excellent

The place was easy to find, and in a very accessible location. The rooms, though small, were clean and very comfortable. The breakfast was excellent and the staff were so helpful and friendly. Would stay again.
Kevonne, 3-night trip

10/10 Excellent

Great boutique hotel with very friendly service. We appreciate the breakfast option as well. Would definitely stay here again!
Cuong, 1-night trip

10/10 Excellent

Hotel Luena was an excellent choice for our stay in Lisbon. The staff went above and beyond to help us, especially when some members of our group were affected by flight delays. A special thank you to Rodolfo and Anna, who were incredibly kind, supportive, and efficient during a stressful time. The rooms were very clean, comfortable, and well maintained. One of our rooms even had a lovely and unexpected view of Castelo de São Jorge, which was such a nice surprise. We truly appreciated the warm hospitality and would gladly stay here again.
Angel, 2-night trip

10/10 Excellent

Excellent service.
Alexis, 3-night trip

10/10 Excellent

Everything
raymir, 3-night trip

10/10 Excellent

Everything ready, friendly Staff clean great breakfast well quit room brilliant
Colin, 3-night trip

10/10 Excellent

Absolutely amazing stay! The location was perfect – close to bus stops that take you straight into Central Lisbon, and just a five-minute walk to the metro. The staff, especially the receptionists, were so kind and sweet. My son really got on well with them, which meant a lot to me. It was my first time going abroad with just me and my son, and this hotel gave us such ease and comfort that I’d definitely go back again. Our room was always spotless when we returned from a day out, and that made a big difference. Overall, a solid 10 out of 10. Highly recommend!
Nabila, 5-night trip

10/10 Excellent

Lovely family room! Very clean and modern. Staff was very friendly. Only complaint really is that we could not get ice. AN ice machine for guests would be really nice! Complimentary breakfast even small would be nice as well - maybe coffee tea juice an a few pastries and or fruit.
Carey Ann, 1-night trip

8/10 Good

It is a good hotel, well situated and served our purpose of a night stay in Lisbon, near the airport.
Veerendra, 1-night trip

10/10 Excellent

Excellent location , breakfast and best staff at hotel . Thanks to Julia and Alexandra you both gone extra mile . Love the place
Jigen, 4-night trip

10/10 Excellent

Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Matthew, 3-night trip

10/10 Excellent

Damian at the front desk was great. Polite, kind and very helpful.
anahid, 2-night trip

10/10 Excellent

Staff is great. Easy to get seound if you dont have a car
anahid, 1-night trip

10/10 Excellent

Good breakfast
Shirley-Anne, 2-night trip

10/10 Excellent

The clean hotel, close to metro station, the room is small but clean. The staff is very pleasant and helpful. Breakfast is excellent.
David, 1-night trip

8/10 Good

Nice hotel

The room was small but we had a comfortable stay. It was located in the downtown area so we had everything accessible around us. .
manisha, 2-night trip

8/10 Good

Excellent hotel with location in the city. Friendly and helpful staff, good breakfast, the room and its facilities were clean. However, the room and the bed were a tad small for two adults. Overall, the hotel is a good choice and worth the money!
Mahmood, 4-night trip