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Mercure Miyagi Zao Resort & Spa

4.0 star property
Ski-in/ski-out hotel with spa, near Togatta Onsen

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Photo gallery for Mercure Miyagi Zao Resort & Spa

Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Point of interest
Reception
Surrounded by the picturesque Mt. Zao and Okama Crater, Mercure Miyagi Zao Resort & Spa offers a serene retreat with an indoor mineral hot spring, garden, and playground for kids to unwind. Treat yourself to rejuvenating spa services or enjoy breakfast at moritosoyokaze before hitting the slopes with ski-in/ski-out access.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Ski facilities
  • Spa
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Onsen

Main amenities (12)

  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski storage
  • Conference centre
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Laundry facilities
The current price is HK$442
HK$535 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, Japanese style, 4 futon beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 8
  • 4 Single Futons

View all photos for Privilege Room with 2 single beds and 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 6
  • 3 Single Beds

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 10
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds (Japanese Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Style)

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 10
  • 4 Single Beds

View all photos for Classic Room with 1 single bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 1 single bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room with 2 single beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Junior Suite, 2 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Junior Suite, 2 Single Beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 10
  • 2 Single Beds

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds (Dog friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds (Dog friendly)

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 6
  • 2 Single Beds

Similar properties

Front of property – evening/night

Venezian Hotels Shiroishi Zao

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (176)
Venezian Hotels Shiroishi Zao
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About the area

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Mt. Zao - 15 min drive - 16.5 km
  • Zao Fox Village - 17 min drive - 15.8 km
  • Okama Crater - 19 min drive - 18.6 km
  • Zao Hot Springs Ski Resort - 41 min drive - 42.6 km

Getting around

  • Sendai (SDJ) - 60 min drive
  • Yamagata (GAJ) - 66 min drive
  • Shiroishizao Station - 39 min drive
  • Watari Okuma Station - 42 min drive
  • Natori Iwanuma Station - 43 min drive

Restaurants

  • ‪割烹会席料理まほろば - ‬3 min drive
  • ‪ZAO BOO - ‬2 min drive
  • ‪808.mini - ‬2 min drive
  • ‪中華亭分店 - ‬5 min drive
  • ‪蔵王そば新楽 - ‬2 min drive

About this property

Mercure Miyagi Zao Resort & Spa

Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

All-inclusive

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese
VISIBILITY

At a glance

Hotel size

    • 312 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Shared microwave

Travelling with children

  • Playground

What to do

  • Hot springs

Working away

  • 6 meeting rooms
  • Conference centre (7190 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Arcade/games room
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski area nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Moritosoyokaze – This buffet restaurant serves breakfast and dinner.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 3025 for children

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Does Mercure Miyagi Zao Resort & Spa offer free cancellation for a full refund?

Yes, Mercure Miyagi Zao Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Miyagi Zao Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Miyagi Zao Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Mercure Miyagi Zao Resort & Spa and nearby?

Have fun with nearby winter activities such as snowboarding and skiing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.

Are there restaurants at or near Mercure Miyagi Zao Resort & Spa?

Yes, there's an on-site restaurant, moritosoyokaze.

Does Mercure Miyagi Zao Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Mercure Miyagi Zao Resort & Spa like?

Mercure Miyagi Zao Resort & Spa is a short 1-minute walk from Togatta Onsen and 8 minutes' walk from Zao Quasi-National Park.

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Mercure Miyagi Zao Resort & Spa Reviews

Reviews

8.0

Very good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff is very helpful.
2-night trip

10/10 Exceptional

Very Clean! Loved it there, i was Hiking most of my time and when i came back the Onsen was one of my favorites! I liked that they have a Game hall and the Lounge was wonderful as well! I would and want to come again!
Jonas, 5-night trip

10/10 Exceptional

I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
4-night trip

10/10 Exceptional

great place if attending racing at Sportsland Sugo.
Mark, 1-night trip

10/10 Exceptional

NICE
shin, 1-night trip

10/10 Exceptional

We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome!
AnnaGrace, 1-night trip

10/10 Exceptional

I am very concerned about the moldy smell of the corridor and guest room.
MAKIKO, 1-night trip

6/10 Good

Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Pavan, 3-night trip

8/10 Very good

Good price
HOANG HUNG, 1-night trip

6/10 Good

Clean, large parking area, nice onsen. However, not sure if it can be called a 3.5 star hotel. More likely between 2.5 - 3 star, as the rooms were at least 40 years outdated.
Michael, 1-night trip

8/10 Very good

Awesome
Wonderful trip with friends. Check-in and check-out were very fast and easy. Staff was wonderful. Rooms are a bit dated and can use an update. Not being able to control the air conditioning was my only issue.
David, 1-night trip

8/10 Very good

We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind. Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days. Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive. Overall, it was a pleasant stay at the resort, and would love to visit there again.
Swamynathan, 3-night trip

2/10 Poor

Not worth money.
The rooms smelled bad. The refrigerator didn’t work. The AC did not work. Could not see view out window due to condensation and front desk staff implied I might not be able to afford their dinner buffet just by looking at me. Dinner was overpriced for a buffet at $60 per person. Signs for vending machine where there was none. Futons dirty. Wallpaper peeling. Would not recommend.
Michael, 1-night trip

6/10 Good

Sophie Yurie, 1-night trip

4/10 Fair

部屋の状態が良ければ。。。
部屋は古く、換気扇が動いていない、カーペットは清潔ではない。→リフォームを強くお勧めします。 温泉は良かったです。食事の種類も量も申し分ないです。 夕方と夜のラウンジはよかったです。三連休に泊まったので、ラウンジが人であふれていて、気持ちが落ち着かないです。
1-night trip

6/10 Good

HIDEAKI, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Masato, 1-night trip

10/10 Exceptional

オールインクルーシブで料理やお酒が思う存分楽しめました
Uran, 1-night trip

8/10 Very good

スタッフのみなさんがとても親切でした。温泉がとても気持ちよかったです！
Misako, 1-night trip

10/10 Exceptional

夕食時　中国人の話し声のテンションにはうるささを感じました。
Yuuko, 1-night trip

8/10 Very good

miyuki, 1-night trip

8/10 Very good

全体的には良いホテルでした。
Sumi, 1-night trip

6/10 Good

kimie, 1-night trip

8/10 Very good

景色も夜の星空とだ円形の月も綺麗でした。
飲み物やお料理の種類が多く、美味しかったです。部屋も広くて満足でしたが、洗面台の内側のへりにびっしり黒かびがあった事が残念です。
1-night trip