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Casa Lum

3.5 star property
Family-friendly hotel with restaurant, near San Cristóbal de las Casas Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Lum

In-room safe, soundproofing, iron/ironing board, free WiFi
Terrace/patio
View from property
Interior
Front of property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Spa services
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden
The price is HK$861
HK$1,016 total
includes taxes & fees
31 Dec - 1 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Garden Family Kuxel Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Garden Family Kuxel Room

Highlights

Garden
Patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Vaichil Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Vaichil Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ipil Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Ipil Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kool Luxury Suite Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Kool Luxury Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Lekil Luxury Suite Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Lekil Luxury Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Tsijil Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Tsijil Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
Champagne service
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Queen Banomil Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Garden Queen Banomil Room

Highlights

Garden
Patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr. Chulel Suite Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Jr. Chulel Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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The price is HK$606
HK$715 total
includes taxes & fees
12 Jan - 13 January 2025
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About the area

Map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Santo Domingo Handicraft Market - 7 min walk
  • Arches of Carmen - 8 min walk
  • Ex-Convent of Santo Domingo - 9 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Tacoleto - ‬1 min walk
  • ‪La Vina de Bacco - ‬1 min walk
  • ‪Casa Lum - ‬1 min walk
  • ‪Miura Restaurante - ‬1 min walk
  • ‪Nostalgia 'Sabor Istmeño' - ‬1 min walk

About this property

Casa Lum

Casa Lum features a rooftop terrace and puts you within a five-minute walk of San Cristóbal de las Casas Cathedral. Guests can indulge in massages and enjoy Mexican cuisine at Casa Lum, which is open for breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • On-site parking includes off-street options
  • Free off-site parking within 984 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Designer shops on-site
  • Spa services
  • Colonial architecture

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate living room
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Dining

Casa Lum – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80 to 200 for adults and MXN 80 to 200 for children
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle (return)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Casa Lum Hotel San Cristobal de las Casas
Casa Lum Hotel
Casa Lum San Cristobal de las Casas
Casa Lum
Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
Casa Lum Hotel
Casa Lum San Cristóbal de las Casas
Casa Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Does Casa Lum offer free cancellation for a full refund?
Yes, Casa Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Lum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Lum?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Casa Lum?
Yes, an airport shuttle is available. The charge is MXN 1800 per vehicle return.
What are the check-in and check-out times at Casa Lum?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Casa Lum and nearby?
Casa Lum has spa services and a garden.
Are there restaurants at or near Casa Lum?
Yes, Casa Lum offers al fresco dining, Mexican cuisine and garden views.
What's the area around Casa Lum like?
Casa Lum is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.

Casa Lum Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Very good

Clare, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Maria, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

C k, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Expedia guest review

8/10 Very good

The location is the best. Nice garden. The staff is excellent.
Ketankumar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

EXCELLENT SERVICE AND REALLY FRIENDLY STAFF
Verified Expedia guest review

10/10 Exceptional

Safety box was inoperable
Pablo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Jo Marie, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Jose, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Right in the middle of everything, but still quiet.
Charles, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Romantic hotel
Great hotel in the middle of everything . Service was great ! Food is great ! Romantic place to stay
Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

beautifully styled, modern yet rustic
Gardenia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent service
Rafael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very attentive staff and great location. Loved the interior design of the hotel. I just felt like the beds could have been more comfortable. Also the rooms and beds were small and I could hear other guests next to us.
José Manuel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent to every detail, service, cleanliness , food, the management with Mr. Ramon, just let me say it was perfect.
Benjamin, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

LUIS X, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar increíble! Personal muy amable
El hotel muy bonito, lleno de detalles, artesanía, muy bien localizado y todos muy amables. El Gerente, Juan, una excelente persona que nos orientó para visitar lugares cercanos y unos en nuestra ruta. Muy buenas sus recomendaciones.
VERONICA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really like the staff. So nice.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Special Vacation
Excellent service and the staff were very courteous and helpful and they make feel thst you are at home, Cass Lum its located rigth at 5he center of everything. Don Ramon the manager was on top of everything.. Im already making plans to vome back to Cass Lum and yo this beautiful town!
Roberto, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, clean, centrally located, very nice interior design.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

great location great staff great restaurant
6-night trip
Verified Expedia guest review

2/10 Poor

Book another hotel.
Had to get a refund during check in. Did not live up to expectations and charged more than was was expected. Will not return. Ended up booking at another hotel.
Nils, 4-night family trip
Verified Hotels.com guest review