It took some time for the staff to receive two of us because the buzzer or bell service wasn’t working. It took longer to check in. I called the hotel line and got quite the run around. Even when the staff showed up the operator wasn’t listening and would not let me off the line for some time.
Once the staff arrived, everything was great. Very accommodating and getting me a room on the bottom floor. Treated with a bottle of water. Great coffee service in the lobby in the morning for check out!
Other than the hiccup to start, the stay was wonderful.
Monica
Monica (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 10 日
Kevin
Kevin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
sarah
sarah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 7 日
stephanie
stephanie (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 5 日
Based on the price you get what you pay for. Little surprised it is part of the Sandman group. Generally higher standards with them
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 3 日
It was great
Kevin
Kevin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 2 日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 19 日
Outsite my door smoking employees
Edelmundo
Edelmundo (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 19 日
Ken
Ken (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 3 日
Darby
Darby (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 1 日
Stayed end of November. No heat turned on in room even though we had a reservation. Froze and no heat in the bathroom. Bed was good but that’s it. No one at the front desk. I guess they do all duties. Waited 20 minutes to check in
Saibra
Saibra (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 1 日
Shawn
Shawn (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 24 日
Michael
Michael (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 7 日
Comfortable beds, well appointed room.
Jesse
Jesse (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 28 日
Adequate
Steven
Steven (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 27 日
Kyle
Kyle (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 23 日
Nice location very helpful staff. The room was in need of a refresh of paint and trim. It was just old and tired appearance. This could be a great property with a little love from the owner.
Allen
Allen (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 22 日
Cache Creek Cash Grab.
Unbelievable go-round with the check-in.
Booked through Expedia. Asked for a room with 2 beds. Discovered that Expedia incorrectly booked one bed. I needed two. The hotel was nearly empty, so there was no reason they couldn’t correct this on the spot. The manager kept saying there’s nothing she can do because it’s Expedia’s fault. I then said ok, you have rooms with 2 beds available. I’ll give you $20 to take care of it. She then changed her tune and said she could take care of it after all. But it would cost an extra $26(+change) per night. So I begrudgingly paid $53 extra for the 2 nights.
I told her I’d be writing a negative review and she pleaded with me not to.
I expect someone to reimburse me for this unnecessary expense and hassle.
DAVID
DAVID (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 10 月 17 日
Judy
Judy (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 9 日
Ryley
Ryley (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 8 日
Kimberley
Kimberley (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 29 日
Property is run down. Pruce is high for conition of property
Barry
Barry (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 22 日
Nice
Marie
Marie (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 22 日
Judy
Judy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 18 日
It was ok just stayed one night travelling through