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Novotel London Canary Wharf Hotel

4.0 star property
Hotel with indoor pool, near O2 Arena

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Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Creator video
Property amenity
Exterior
Exterior
Located near Tower Bridge, Novotel London Canary Wharf Hotel offers an upscale eco-certified retreat. Start your day with a delicious breakfast at Canary Coffee, unwind in the sauna or take a refreshing dip in the indoor pool. With multilingual staff and free WiFi, this hotel's helpful team is on hand to make your stay unforgettable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is HK$1,193
HK$1,432 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Accessible

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Studio, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Premium)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is HK$875
HK$1,050 total
includes taxes & fees
31 Aug - 1 Sept
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About the area

Map
40 Marsh Wall, London, England, E14 9TP

What's nearby

  • O2 Arena - 4 min drive - 3.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.6 km
  • Tower of London - 8 min drive - 4.3 km
  • Tower Bridge - 9 min drive - 4.6 km
  • London Bridge - 11 min drive - 5.6 km

Getting around

  • London (LCY-London City) - 19 min drive
  • London (STN-Stansted) - 49 min drive
  • London (LTN-Luton) - 57 min drive
  • Heathrow Airport (LHR) - 68 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Shadwell Station - 5 min drive
  • Wapping Station - 6 min drive
  • Limehouse Station - 26 min walk
  • Heron Quays DLR Station - 6 min walk
  • South Quay DLR Station - 6 min walk
  • Canary Wharf Underground Station - 8 min walk

Restaurants

  • ‪Obicà - ‬5 min walk
  • ‪Bōkan - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Henry Addington - ‬6 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk

About this property

Novotel London Canary Wharf Hotel

Novotel London Canary Wharf Hotel features a rooftop terrace and puts you within a 15-minute walk of Thames River. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-friendly hotel include an indoor pool, a sauna and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: Heron Quays DLR Station is 6 minutes and South Quay DLR Station is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 313 rooms
    • Arranged over 39 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Romance packages

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Hardwood flooring in room
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Canary Coffee – On-site coffee shop.
BOKAN 37 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
BOKAN 38 – This cocktail bar only serves light fare. Open daily.
BOKAN 39 – On-site rooftop bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel offer free cancellation for a full refund?

Yes, Novotel London Canary Wharf Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel London Canary Wharf Hotel?

Yes, there's an indoor pool.

Are pets allowed at Novotel London Canary Wharf Hotel?

Yes, pets are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Novotel London Canary Wharf Hotel?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at Novotel London Canary Wharf Hotel and nearby?

Novotel London Canary Wharf Hotel has an indoor pool and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near Novotel London Canary Wharf Hotel?

Yes, Canary Coffee offers international cuisine.

What's the area around Novotel London Canary Wharf Hotel like?

Novotel London Canary Wharf Hotel is a short 6-minute walk from Heron Quays DLR Station and 13 minutes' walk from Thames River. Travellers say that the hotel is in a great location.

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Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Breakfast
Location
Lobby
Restaurant
Bar
Bed
Rooftop bar

What guests liked

  • Breakfast was a highlight with great options, views, and service. (26 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

The rooms were really nice but the breakfast was average.
Ingrid, 1-night trip

10/10 Excellent

Great location! Lots of restaurants, shopping and easy access to the tube. The rooftop bar is beautiful.
Brittney N, 6-night trip

10/10 Excellent

I had a lovely stay here. I would definitely book again the next time i go to london. Great location. Room was very clean and had a lovely view of london. Bed was comfortable as well. Room was very spacious too which was nice.
Georgia, 2-night trip

10/10 Excellent

Nice stay, friendly staff, and quite area.
HALA, 1-night trip

10/10 Excellent

Lovely hotel, staff are very helpful and breakfast was excellent
donna, 1-night trip

10/10 Excellent

Great hotel. Nice and clean
olasunbo, 3-night trip

10/10 Excellent

Very lavish and comfortable and room view is amazing. The hotel offers a pool and a sauna which we really enjoyed. The breakfast is very rich and tasty. Highly recommended.
Jean Paul, 4-night trip

10/10 Excellent

Perfect stay no problems and easy check in
F, 1-night trip

8/10 Good

Great hotel for a business stay in Canary Wharf.
Sally, 1-night trip

6/10 Okay

Perfect area
Nada, 1-night trip

10/10 Excellent

Everything was very good except the TV was somewhat antiquated with slow internet. Great service with friendly and attentive staff, rooftop bar and restaurant was excellent.
John, 2-night trip

8/10 Good

Property was great and breakfast and room was amazing. The only bad thing was this incredibly rude lady downstairs who kept shouting at us to move around when we were quequing. All the other staff was so lovely. Breakfast was delicious and view was great. The roof bar is awesomw but the prices are ridiculously expansive, 30£ for 2 small glasses of wine is a bit much.
Gabriele, 2-night trip

10/10 Excellent

Good room
Saajan, 2-night trip

8/10 Good

The property itself was fantastic. Clean, great staff who were more than helpful. However the current situation regarding the Britannia Hotel across the road made the trip a bit uncomfortable. Hopefully that gets resolved soon. Without that this would have been 5* across the board.
Scott, 1-night trip

10/10 Excellent

Great hotel with a pool and a sauna! Beautiful rooms with a nice view on the Canary Wharf. We liked how clean and tidy it was. I recommend this hotel to someone who would like a getaway from the daily routine with addition of amazing pool and gym.
Anna, 1-night trip

8/10 Good

Really great views from those rooms on high floors, we were on floor 30 and it was great. Cleanliness especially in the swimming pool sauna area was poor and we did report it to guest services as dirty underwear was left strewn across changing facilities, there were no towels and the hairdryer wasn’t working for example. Breakfast and particular was great and a tip is to try and get there early to get a window seat.
Matthew, 2-night trip

10/10 Excellent

Lovely stay
Abigail, 1-night trip

6/10 Okay

I’ve been going for 2 years and the hotel and staff are brilliant it’s also a nice walk to the tube.
Melvin, 3-night trip

8/10 Good

I liked that it was quiet and close to canary wharf shopping. The rooms were not the most clean as carpet looked dirty.
Aayushi Dipakkumar, 4-night trip

10/10 Excellent

Very good experience.
Sulaiman, 1-night trip

10/10 Excellent

Great design with rooftop bar amazing views over London
John, 2-night trip

10/10 Excellent

Amazing staff, clean, good service
Asim, 2-night trip

10/10 Excellent

Great hotel

Great hotel. We went to a concert and was easy to get to the O2 Nice and clean hotel and the staff were helpful and welcoming
Beverley, 1-night trip

10/10 Excellent

everything was perfect. a view from the 22nd floor is amazing
Cornelia, 1-night trip

4/10 Poor

For a hotel that’s meant to be high star there was no toothpaste or any body cream, the shower head was dirty with limescale, the vent in the bathroom is dusty. The surface of the table by the tv was dusty. We were only given one towel. This has to be one of the worse hotels I’ve ever stayed at
Tolulope, 1-night trip