Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
Ottawa Station - 13 min drive
Ottawa Fallowfield Station - 24 min drive
Rideau Station - 4 min walk
UOttawa Station - 14 min walk
Parliament Station - 15 min walk
Restaurants
BeaverTails Canada Inc - 2 min walk
Dunn's Famous Deli - 1 min walk
Le Moulin de Provence - 2 min walk
Lowertown Brewery - 1 min walk
The Keg Steakhouse + Bar - 1 min walk
About this property
ANDAZ OTTAWA BYWARD MARKET, BY HYATT
ANDAZ OTTAWA BYWARD MARKET, BY HYATT features a rooftop terrace and puts you only steps from Byward Market Square. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Feast + Revel, which serves breakfast. Also, University of Ottawa and Rideau Canal are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Rideau Station is 4 minutes and uOttawa Station is 14 minutes.
Languages
English, French
At a glance
Hotel size
200 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (CAD 48 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
Working away
Meeting rooms
Conference space (4500 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
50-inch TV
Cable TV channels
Netflix
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Special features
Dining
Feast + Revel – This restaurant only serves breakfast.
Copper, Spirits & Sights – This rooftop bar only serves light fare. Happy hour is offered. Reservations are required. Open selected days.
Feast + Revel – This restaurant only serves dinner. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 15 to 32 for adults and CAD 7.50 to 32 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Sunday and Monday:
Bar/lounge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50.00 per accommodation, per week
Parking
Covered valet parking costs CAD 48 per day with in/out privileges
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa
Frequently asked questions
Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT offer free cancellation for a full refund?
Yes, ANDAZ OTTAWA BYWARD MARKET, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 50.00 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?
Yes. Valet parking costs CAD 48 per day.
What are the check-in and check-out times at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
What is there to do at ANDAZ OTTAWA BYWARD MARKET, BY HYATT and nearby?
ANDAZ OTTAWA BYWARD MARKET, BY HYATT has 2 bars and a 24-hour fitness centre.
Are there restaurants at or near ANDAZ OTTAWA BYWARD MARKET, BY HYATT?
Yes, there's an on-site restaurant, Feast + Revel.
What's the area around ANDAZ OTTAWA BYWARD MARKET, BY HYATT like?
ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a short 4-minute walk from Rideau Station and 2 minutes' walk from Byward Market Square. Travellers say that the hotel is in a great location.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Mijung
Mijung, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Nice hotel - housekeeping should be thorough.
Overall, it was a nice stay. My room didn’t have some items - Kleenex, enough towels and the complimentary beverages were OPEN in the fridge. I’m talking pop cans that were open.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Andrée
Andrée, 1-night business trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
ALICIA
ALICIA, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
So close to amazing just needs new pillows
The hotel was great, clean, upscale, staff was super friendly and helpful. I loved the location and all of the assistance. The bed was not the most comfortable and the pillows were horrible. If I ever stay here again and I do plan to I would bring my own pillows. If it wasn’t for the bed and pillow situation would have been 5 stars
Matthew
Matthew, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
8 November 2024
Sebastien
Sebastien, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 November 2024
Chakib
Chakib, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Sung hee
Sung hee, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
Vinood
Vinood, 2-night trip
Verified Hotels.com guest review
2/10 Poor
27 October 2024
It was really bad
We arrive at the property after traveling 24 hours. At checkin we were told there was construction that would start at 7AM and finish at 7PM. At 7AM the jackhammer started and went nonstop. We could not sleep or stay in the room. If we knew in advance we would have stayed in another hotel. The rooms are only cleaned every 3 days.
Walter
Walter, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 October 2024
Loud noise
There's a construction site right next to the hotel. The loud noise starts at 7am which was unexpected and unpleasant.
MEI
MEI, 1-night business trip
Verified Hotels.com guest review
6/10 Good
23 October 2024
Stephan
Stephan, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Good location
Christopher
Christopher, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Jaclyn
Jaclyn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
2/10 Poor
17 October 2024
Abdullah
Abdullah, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Comfortable
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Be aware of the construction next door
Hotel was as expected maybe a bit tired in the public areas but comfortable and clean - room could do with a chair though - would stay again as location is very good and staff friendly and helpful but not until I was sure that the construction work next door was finished the jack hammer and odd explosion make the whole place shake not conducive to a relaxing stay which is a bit sad as there’s really nothing that the hotel can do about it
Richard
Richard, 4-night trip
Verified Hotels.com guest review
6/10 Good
12 October 2024
CAUTION!
Had we known about all the construction going on outside prior to 3 days before arriving we would never have stayed there!!!
My 87 year old mother, who needs a walker, travelled with us and it wasn’t a good situation. I’ve stayed here before and things have gone downhill . Homeless everywhere.
In saying all this, the manager on duty after night one was amazing. She offered to refund us for the last two nights but we decided to stay as moving out would be 2 much for my mother!
Frank
Frank, 2-night family trip
Verified Hotels.com guest review
6/10 Good
11 October 2024
NOTICE should be given, prior to booking.
There was construction goi g on, for which the hotel was apologizing for as soon as we arrived. IT WAS RIDICULOUS, and should have been on the booking info!
It’s not right to expect guests to know how bad it is, Neil they hear it. Not something you want or expect on vacation.
Charles Drew
Charles Drew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Sophie
Sophie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Good room, horrible everything else!
The hotel room was fantastic. The restaurant Feast and Revel was horrible from start to finish. I waited over half hour for someone to come and take my order and more than another half hour for it to be delivered. There was zero acknowledgement of or apology for any of this. Just a complete absence of any customer service etiquette or even basic human decency. The food was disgusting! I left about 85% of it and happily went to bed hungry instead. The location is Byward Market which turned out to be an exceedingly trashy area! Apart from the hotel room, the experience was traumatic and all I wanted to do was get back home.