Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400
What's nearby
KTCC Mall - 7 min walk - 0.7 km
Batu Buruk Beach - 14 min walk - 1.3 km
Kuala Terengganu Drawbridge - 2 min drive - 1.6 km
Kampung Cina - 2 min drive - 2.2 km
Pasar Payang - 3 min drive - 2.3 km
Getting around
Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive
Restaurants
Zus Coffee - 7 min walk
Nasken Coffee KTCC - 6 min walk
Uncle Chua Signature - 5 min walk
Texas Chicken - 8 min walk
Z-Bajet. Restoran - 3 min walk
About this property
Sumai Hotel Apartment
When visiting Kuala Terengganu, Sumai Hotel Apartment is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bintang Laut, which serves local and international cuisine and is open for breakfast, lunch and dinner.
Languages
English, Malay
At a glance
Hotel size
64 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 100 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Barbecue grills
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-width doorways
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Special features
Dining
Bintang Laut – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: MYR 100.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 15 for children
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 100 per cent
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu
Frequently asked questions
Does Sumai Hotel Apartment offer free cancellation for a full refund?
Yes, Sumai Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sumai Hotel Apartment?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Sumai Hotel Apartment?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sumai Hotel Apartment?
Yes, there's free self parking.
What are the check-in and check-out times at Sumai Hotel Apartment?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Sumai Hotel Apartment and nearby?
Sumai Hotel Apartment has an indoor pool.
Are there restaurants at or near Sumai Hotel Apartment?
Yes, Bintang Laut offers local and international cuisine.
What's the area around Sumai Hotel Apartment like?
Sumai Hotel Apartment is a short 7-minute walk from KTCC Mall and 14 minutes' walk from Batu Buruk Beach.
Sumai Hotel Apartment Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
7.4/10
Staff & service
5.2/10
Amenities
5.6/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
2/10 Poor
27 May 2024
The windows of our apartment room were not soundproofed at all, as such the nonstop noise from road traffic was unbearable. Do avoid this property if you need a good night rest before your onward journey.
KC
KC, 2-night family trip
Verified Expedia guest review
6/10 Good
1 November 2023
Would never come again
Very poorly maintained. Dirty room, even the parking area was dirty and not maintained well. Room was not up to par. Toiletries provided were too little. Rooms were very smelly and AC not working well. Not worth the money. Such a disgrace to Terengganu tourism. Please never come here 👎
Hannis
Hannis, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
7 September 2023
Toilet not bright enought. Shower area without holder for sampoo and bath foam. No bath tower rail. The tooth brush and others have to be requested only provided. It do not have hotel type of service.
KIM BIOW
KIM BIOW, 3-night family trip
Verified Expedia guest review
8/10 Very good
2 April 2021
zaini
zaini, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 September 2020
Minimal tapi boleh stay lagi.
Aircond rosak tapi lepas maintance datang, sejuk semula :)
Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna.
Tapi semua selesai dalam masa kurang 30 minit.
TQ Sumai :-)
Lantai toilet licin.
Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu.
Overall okeh, suka :D
Tp staff sangat membantu, tq.
Nor Afida
Nor Afida, 1-night family trip
Verified Hotels.com guest review
6/10 Good
13 May 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
14 March 2020
Location to surrounding
Verified traveller
1-night family trip
Verified Expedia guest review
4/10 Fair
29 October 2019
Overall disappointing. I will not come again.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
28 August 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
19 August 2019
will repeact
Verified traveller
1-night family trip
Verified Expedia guest review
6/10 Good
5 August 2019
good staff
Nurul
Nurul, 1-night family trip
Verified Expedia guest review
4/10 Fair
24 July 2019
Haziman
Haziman, 2-night business trip
Verified Hotels.com guest review
6/10 Good
24 July 2019
Just normal aprtment nothing awesome
M Aizuddin
M Aizuddin, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
29 June 2019
Scary,dirty. The property is poorly maintained
Kc
Kc, 3-night business trip
Verified Expedia guest review
2/10 Poor
25 June 2019
Hotel should close down
Damage and dirty rooms. Leakage at 3 out of 4 rooms we booked. Lights broken so rooms are dimmed. It looks horror because it's old and dark. Toilets are yucky with stains and hair. It's smell bad because I don't think they ever wash or vacuum the curtain and carpet. It's just disgusting. We stayed because we have to attend a workshop at this hotel. Attempts to load picture but hotel.com seems to disallowed it
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
20 June 2019
Smelly place, cat can walk into buffet area. The worst hotel i had stay. But food is ok.
Mei lian
Mei lian, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
12 June 2019
Noormawati omar
Noormawati omar, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 June 2019
Can stay with big family in 1 apartment
Bella
Bella, 1-night family trip
Verified Expedia guest review
6/10 Good
28 April 2019
The front door very old. The interior concept also old. But overall the room is clean.
WAN
WAN, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 April 2019
Friendly staff.
Need major refurbishments. Doors, cabinets and bed frame needs to be replaced.
surya
surya, 1-night family trip
Verified Hotels.com guest review
6/10 Good
5 April 2019
hotel need upgrade
Azharuddin
Azharuddin, 1-night business trip
Verified Hotels.com guest review
6/10 Good
18 March 2019
Ok.good palace
Verified traveller
2-night trip with friends
Verified Expedia guest review
8/10 Very good
27 February 2019
Spacious and d staff are friendly and polite
Need more power plug especially in the bedroom
Verified traveller
1-night family trip
Verified Expedia guest review
6/10 Good
21 February 2019
I had a 2 bedroom apartment, great space, but outdated, need renovation and also Wi-Fi was terrible.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
7 February 2019
Nearby the beach & alot of amenities
But, swimming pool is not so good...