The location is far from the overgound/underground. The room is stuffy. The shower head is weak. The room is dark. I felt like this hotel is 3 stars rather than 5.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2019 年 9 月 22 日
Old and dated.
Staff was helpful but the hotel was really dated and remote. Nothing can be found in area nearby. Be careful of your safety at night. Hotel was old and poorly maintained. Air condition does not really work and the room was like a steam room in the afternoon even in sept.
It’s just really hard to understand how this hotel received a 5-star warning…it just feels misleading.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Great sized room
Really good sized room. Had lots of space. Needs a little update in room decor but would go back.
shaun
shaun (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Amazing stay at the Rafayel
Declan
Declan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Best hotel we hzve stayed in for years
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
What a surprisingly special stay!
We selected the hotel as it was near to where we would be working, but it was an unexpected surprise as we absolutely loved it. The location, room, food and service were all fab, and would highly recommend it. We can't wait to come back again!
Debra
Debra (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Lovely hotel, delightful staff
Lovely hotel with great staff who are aupper helpful and friendly.
A bit of a trek from Clapham Junction or Battersea (neareat stations) but you can alao get the bus.
Facilities are good, jnclusing a comfy bed, and rooms size is fantastic.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 12 日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 26 日
This is not a 5 star hotel as advertised, 4 star at best. Hotel looks tired. Staff friendly and room decent size but lacked quality I would expect from 5 star hotel. Notes everywhere about no smoking and had to sign a disclaimer! Only provide 2 bottles of the room and yet another note to say any others would be chargeable. This is not a hotel I would recommend and I wouldn’t stay again.
Rachel
Rachel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
good location
fabio
fabio (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 16 日
The room so massive and beautiful with a nice view in the 2nd floor I love love my stay
annlyn
annlyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Good place to stay
Sushrut
Sushrut (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 29 日
Derek
Derek (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Enjoyable stay
Excellent location close to river boat Pier. Great restaurant and friendly staff