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The Alts Hotel

4.0 star property
Hotel with spa, near Palembang Golf Club

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Photo gallery for The Alts Hotel

Outdoor pool
Outdoor wedding area
Rooftop bar, al fresco dining, open daily
Sun deck
Lobby sitting area
Near Palembang Golf Club, The Alts Hotel offers a sophisticated retreat with an attached winery, rooftop terrace, and Altitude SPA. Savor international cuisine at Cafe Delapan or relax by the outdoor pool. Guests appreciate the helpful staff and location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa
  • Pool
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Sofa bed
  • Fridge
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
The current price is HK$294
HK$362 total
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Sofa bed
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabana with Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Cabana with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
2 bedrooms
Sofa bed
Premium bedding
  • 24 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premiere

Premium bedding, minibar, in-room safe, desk

Deluxe Premiere

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
Premium bedding
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Separate bedroom
Sofa bed
Premium bedding
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Cabana Room With Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Cabana Room With Balcony

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Deluxe Premier Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Room

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

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About the area

Map
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113

What's nearby

  • Palembang Golf Club - 20 min walk - 1.7 km
  • Palembang Indah Mall - 2 min drive - 1.9 km
  • Jakabaring Stadium - 3 min drive - 2.3 km
  • Ampera Bridge - 3 min drive - 3.3 km
  • Palembang Square Mall - 4 min drive - 3.3 km

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive
  • Cinde LRT Station - 11 min drive
  • Kramasan Station - 11 min drive
  • Simpang Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sushi So - ‬2 min walk
  • ‪Pempek Candy Rajawali - ‬1 min walk
  • ‪Kopitiam - ‬5 min walk
  • ‪Bebek Goreng "Harissa" & Soto Madura "Wawan - ‬2 min walk
  • Rajawali Kopitiam

About this property

The Alts Hotel

The Alts Hotel features a winery and a rooftop terrace. Guests can indulge in massages at the spa, and international cuisine is served at Cafe Delapan, which is open for breakfast, lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences at this Mediterranean hotel include sofa beds and fridges.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 207 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • This property doesn't offer after-hours check-in
    • Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Golfing nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (1055 square feet)

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Sofa bed
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Altitude Spa has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Cafe Delapan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
10 Gastro Pub – This rooftop bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 211750 for adults and IDR 105875 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to noon

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Zuri Palembang Hotel
Grand Zuri Hotel
Grand Zuri Palembang
Grand Zuri
The Alts Hotel Hotel
The Alts Hotel Palembang
The Alts Hotel CHSE Certified
The Alts Hotel Hotel Palembang

Frequently asked questions

Is there a pool at The Alts Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to noon.

Are pets allowed at The Alts Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Alts Hotel?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by The Alts Hotel?

Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.

What are the check-in and check-out times at The Alts Hotel?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at The Alts Hotel and nearby?

The Alts Hotel has a spa, a winery and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Alts Hotel?

Yes, Cafe Delapan offers al fresco dining and international cuisine.

What's the area around The Alts Hotel like?

The Alts Hotel puts you in the heart of Palembang. Popular attractions include Palembang Golf Club, which is 2 minutes away by car.

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The Alts Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Christophe, 2-night trip

8/10 Good

ihsan, 1-night trip

8/10 Good

Terrible breakfast arrangement time. All foods were not served properly.
2-night trip

10/10 Excellent

HIROTAKE, 1-night trip

6/10 Okay

1-night trip

10/10 Excellent

Dong Yong, 2-night trip

10/10 Excellent

The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
KIMBERLY, 2-night trip

8/10 Good

Cheap cozy room with so-so service

Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Malvin, 1-night trip

8/10 Good

Toni, 1-night trip

10/10 Excellent

Mohammed, 4-night trip

8/10 Good

CHUN WEI, 1-night trip

10/10 Excellent

Leo, 3-night trip

10/10 Excellent

previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
2-night trip

8/10 Good

Tjan, 2-night trip

10/10 Excellent

1-night trip

8/10 Good

Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Daniel, 3-night trip

8/10 Good

Under Renovation

When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding
joseph, 3-night trip

8/10 Good

Pleasant Stay

Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Chon Nam, 1-night trip

8/10 Good

10/10 Excellent

Fantasy get away

Wonderfully helpful staff
terry, 2-night trip

10/10 Excellent

3-night trip

6/10 Okay

No sandal in room
5-night trip

8/10 Good

nice

menyenangkan
nice, 1-night trip

10/10 Excellent

Close to everything I wanted to do.

I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.
3-night trip

8/10 Good

Cahyadi, 1-night trip