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Alex Hotel & Spa

3.0 star property
Hotel with spa, near Old Port of Marseille

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Premium bedding, in-room safe, blackout curtains, soundproofing
Sauna, steam room, deep-tissue massages, Swedish massages
Premium bedding, in-room safe, blackout curtains, soundproofing
Property entrance
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Bar/lounge
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Laundry service
Feel at home
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is HK$683
HK$786 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Club Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Signature Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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9.2 out of 10, Wonderful, (891)
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includes taxes & fees
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About the area

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • Le Panier - 15 min walk - 1.3 km
  • Old Port of Marseille - 17 min walk - 1.5 km
  • Museum of European and Mediterranean Civilisations - 3 min drive - 2.6 km
  • Grand Port Maritime de Marseille - 5 min drive - 3.1 km
  • Velodrome Stadium - 5 min drive - 4.7 km

Getting around

  • Marseille - Provence Airport (MRS) - 29 min drive
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille Saint Charles Station - 5 min walk
  • Arenc Le Silo Tram Station - 23 min walk
  • St. Charles Station - 1 min walk
  • Noailles Station - 7 min walk
  • Jules Guesde Station - 7 min walk

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Alex Hotel & Spa puts you a short five-minute drive from Old Port of Marseille and Grand Port Maritime de Marseille. Guests can be pampered with deep-tissue massages at the spa. Other highlights include a bar/lounge, a 24-hour fitness centre and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: St. Charles Station is steps away and Noailles Station is 7 minutes.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 33 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 2 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Full-service spa
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Lounge 1713 – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Spa access is available for an extra charge of EUR 35 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Alex Hotel Marseille
Alex Hotel
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Does Alex Hotel & Spa offer free cancellation for a full refund?
Yes, Alex Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alex Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Alex Hotel & Spa?
Sorry, there's no on-site parking at Alex Hotel & Spa.
What are the check-in and check-out times at Alex Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 2 AM. Check-out time is noon.
What is there to do at Alex Hotel & Spa and nearby?
Alex Hotel & Spa has a spa and a 24-hour fitness centre.
What's the area around Alex Hotel & Spa like?
Alex Hotel & Spa is a short 1-minute walk from St. Charles Station and 17 minutes' walk from Old Port of Marseille.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not up to snuff!
I chose this hotel primarily because it had a "Wonderful" rating and it is very close to where my colleague and I had business meetings. We did not want to have to walk a far distance with all of computers and speaker. First, I not consider this hotel wonderful, at all even though the front desk staff was extremely accommodating. I asked to change my room because the noise of the traffic in front of the hotel loud most of the evening and into the night. The staff happily arranged that so my third night was quiet. Granted, I have very acute hearing so I wear earplugs because I know that. IMO, the breakfast and breakfast room were not great at all. The room is dark and food was mediocre with few choices. The eggs, "bacon," sausage (?) was essentially in another room, and the bread, confiture, cheese, fruit and beverage machine in another. The fruit salad was soggy as if it had sat overnight, the orange juice spoiled. The fromage blanc was delicious which I think they make on site. If I were ever to return to Marseille I would not go to this hotel again, sadly. Not up to par to the last hotel where I stayed closer to the port.
Georgia, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place.
Very comfortable place. Folks were nice. Directly across from the rail station.
Jay, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic for a short stay in Marseille
Hotel was conveniently located by the train station in Marseille, which meant using the shuttle service from Marseille airport to the train station made it the hotel very accessible door-to-door. It is a short walk to both the port and Le Panier, two great areas of Marseille. The hotel staff were extremely accommodating and were always on hand to assist. I would definitely stay at the Alex again if I return to Marseille in the future.
Emily, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Across street train station. Hotel is safe and clean. Area outside still felt safe in daytime didn’t venture too far at night. Many multiculturalism area for dining options
Nicole, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

felt welcomed
very comfortable hotel, decent fitness room, just opposite station
Robert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Quirky hotel, close to the station. Very helpful staff, small but clean and comfortable room.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Rough area by gare, nice rooms, friendly staff
Comfortable room, quiet, clean, nice linen. Dodgy area! Did not feel v safe.
ALEXANDRA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex is Excellent
The room was clean, comfortable and the staff excellent.
Jeff, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean, Friendly staff, very close to Train Station
Sinead, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Annie, 2-night trip
Verified Expedia guest review

8/10 Very good

Andrea, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Although this was right by the train station, meaning the location wasn’t amazing. It was also very easy to get to and the property itself was clean air conditioned. The staff was friendly and it was super cute! I would definitely stay here again.
Karma, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed a couple of nights at this oasis of a hotel in the heart of Marseille. On arrival, just across from the train station, we were warmly welcomed by Xander who went above and beyond to make us feel at ease and show us to our room. We had a large family room with comfortable beds which was very clean, modern and quiet. We loved the courtyard area and had breakfast at the hotel which was great - plenty of choice and fresh waffles were made for my teens when requested! The hotel is in a convenient location for accessing the train station and is a short walk to the port area. Overall we would highly recommend this hotel.
Ashley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Susan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous little hotel across from Ste Charles train station. The area around is okay. The hotel is clean and quiet. We had a room for 4 which worked well. One quirk, the toilet was in one part of the room and the sink/shower at the other end. Air conditioning was perfect for the hot weather. Breakfast was a little pricey but there were lots of options: pastry, bacon and eggs. There’s a patisserie two doors up. Front desk staff were extremely helpful. Highly recommend this hotel.
Michael, 1-night family trip
Verified Expedia guest review

2/10 Poor

It kind of sucks.
When I arrived there was a couple who had all of their stuff stolen from their room. They charge you $35 to use the spa so this really isn't a spa hotel. It's just a hotel and it's near the train station, so whatever you expect you should lower your expectations dramatically.
Andrew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay here! The rooms were nice, the area was convenient (right next to the train station and a short walk from the old port) and the inner courtyard was lovely. Would definitely stay here again. FYI - the spa is extra and you need to book in advance.
Kinsey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was great and the staff very friendly. There is a restaurant right next to it which makes it very convenient if you are hungry at anytime. It is open 24/7. I did not like how dirty it was outside the property, however, I am not sure if the property can do anything about it. Overall, the hotel was very nice. They do have amenities that I would have liked to have used but they do charge extra for everyone of them. That would have made the stay way too expensive. Same with laundry, they charge way too much so I had to find a laundry facility to do our laundry.
Denise, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Paula, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel and staff are amazing. If you want a place to stay for a night close to the St Charles station, honestly this is it. Amazing staff and amenities. The area around it sucks. No good restaurants, and overall Marseille is a horrible city. Unsafe and extremely dirty.
Andre, 1-night family trip
Verified Expedia guest review