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Hacienda Kaan Ac

4.0 star property
Adults-only resort in Valladolid with outdoor pool and restaurant

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Photo gallery for Hacienda Kaan Ac

Front of property
Premium bedding, iron/ironing board, wheelchair access
Bathroom
Premium bedding, iron/ironing board, wheelchair access
Exterior
Welcome to Hacienda Kaan Ac, a serene escape in the shopping district. Enjoy cooked-to-order breakfast at El Filibustero, unwind with a massage at the spa or lounge by the outdoor pool. With an on-site bar and free in-room WiFi, this resort is perfect for those looking for relaxation.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Free parking
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
  • Free self-parking
The current price is HK$800
HK$968 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Villa, 1 Bedroom, Garden View

Premium bedding, iron/ironing board, wheelchair access

Standard Villa, 1 Bedroom, Garden View

Highlights

Air conditioning
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Laptop workspace
Living room
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, iron/ironing board, wheelchair access

Junior Studio Suite, 1 King Bed

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Jacuzzi)

Premium bedding, iron/ironing board, wheelchair access

Luxury Suite, 1 King Bed (Jacuzzi)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Premium bedding, iron/ironing board, wheelchair access

Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Highlights

Balcony
Air conditioning
Kitchen
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hairdryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Family Villa, Refrigerator & Microwave, Garden View

Premium bedding, iron/ironing board, wheelchair access

Family Villa, Refrigerator & Microwave, Garden View

Highlights

Air conditioning
Fridge
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Map
Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780

What's nearby

  • Cathedral of San Gervasio - 7 min drive - 4.9 km
  • Valladolid Municipal Palace - 8 min drive - 5.0 km
  • Cenote Zaci - 8 min drive - 5.2 km
  • Calzada de los Frailes - 8 min drive - 5.2 km
  • Convent de San Bernardino de Siena - 9 min drive - 5.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 122 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Italian Coffee Company - ‬7 min drive
  • ‪Doña Tere - ‬7 min drive
  • ‪La Tia - ‬6 min drive
  • ‪Destileria Mayapan, Valladolid - ‬15 min walk
  • ‪Burrito Amor - ‬8 min drive

About this property

Hacienda Kaan Ac

When visiting Valladolid, Hacienda Kaan Ac is a great choice to consider. Guests can indulge in massages and enjoy Regional cuisine at El Filibustero, which is open for breakfast and lunch. Other highlights at this Colonial resort include an outdoor pool, a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 units
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • There is no front desk at this property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1582
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping

Special features

Dining

El Filibustero – Overlooking the garden, this restaurant specialises in Regional cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 per person
  • Airport shuttle service is offered for an extra charge of USD 200 per vehicle (return)
  • Late checkout can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hacienda Kaan Ac Hotel Valladolid
Hacienda Kaan Ac Hotel
Hacienda Kaan Ac Valladolid
Hacienda Kaan Ac
Hacienda Kaan Ac Resort Valladolid
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Valladolid
Hacienda Kaan Ac Resort Valladolid

Frequently asked questions

Does Hacienda Kaan Ac offer free cancellation for a full refund?

Yes, Hacienda Kaan Ac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Kaan Ac?

Yes, there's an outdoor pool.

Are pets allowed at Hacienda Kaan Ac?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hacienda Kaan Ac?

Yes, there's free self parking.

Is an airport shuttle service offered by Hacienda Kaan Ac?

Yes, an airport shuttle is available. The charge is USD 200 per vehicle return.

What are the check-in and check-out times at Hacienda Kaan Ac?

Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hacienda Kaan Ac and nearby?

Hacienda Kaan Ac has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Hacienda Kaan Ac?

Yes, El Filibustero offers al fresco dining, Regional cuisine and garden views.

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Hacienda Kaan Ac Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Stunning
We spent 5 nights at this beautiful hotel . A short distance from town. A huge property in beautiful grounds. So peaceful waking up to the bird noises in the garden and nothing else to disturb the tranquility . We had the whole place to ourselves for the first night which was magical. Friendly staff. One point , for a hotel of this quality and prices , breakfast should really be included . Apart from that , I would thoroughly recommend
Paul, 4-night trip

8/10 Very good

If you want a nice and quiet place far from the noisy animations of streets and restaurants, and do not care about the absence of Wi-Fi in the bedrooms, this is a perfect place to go. Nice woody environment, with birds singing. The rooms are clean, and give us the impression of going back to the 19th century time with old fashion furniture. The staff is very nice and efficient. There is a place for the breakfast but we did not use it so I cannot comment of that.
François, 3-night trip

10/10 Exceptional

Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property
Marco, 8-night trip

8/10 Very good

Underwhelming.
Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away.
2-night trip

4/10 Fair

Luxury Hacienda My Ass!
Photos can be very deceiving and so can customer reviews! Our one night stay at the Hacienda Kaan Ac was by far one of the worst stays on our entire trip to the Yucatan. I have stayed in wonderful centuries old villas in Italy and Spain in the past so I thought I knew what I was getting into but I was seriously mistaken. 1. The GPS on our phones does not take you to the entrance to the hacienda. It took us forever to figure out how to get inside because of the GPS and lack of signage. 2. The guard at the gate who let us in was standing by during the day with the gate down but left the entrance unattended and the gate wide open after dark. 3. There was no one to help us with our bags down several flights of wet and slippery outdoor steps to our basement level, cave like room, The staff left mid afternoon and it seemed no one was on the premises except us until the next morning. The receptionist did take us to the room but did not give us a tour or a map of the rather larger property. We had to figure that out on our own. 3, When we did encounter various issues, there was no staff to be found. We needed extra towels, the water pressure was barely more than a trickle. We did not have enough pillows or towels and had to use our one bath towel as an improvised pillow that evening. No wifi was available unless outside. The mattress was as hard as a rock. I could go on and on but I’ll just say don’t stay there!
David, 2-night trip

10/10 Exceptional

Muy bien todo
Concepcion, 1-night trip

10/10 Exceptional

Karen, 3-night trip

10/10 Exceptional

Concepcion, 1-night trip

10/10 Exceptional

Esther, 1-night trip

10/10 Exceptional

Guadalupe, 1-night trip

10/10 Exceptional

Super recomendado es una chulada de hacienda
MARIO MIGUEL, 4-night trip

10/10 Exceptional

Muy amables todos. Limpio y cómodo. Hermoso lugar
Fabi, 1-night trip

2/10 Poor

Ismael, 2-night trip

2/10 Poor

Jaime, 1-night trip

10/10 Exceptional

GABREIL CRUZ, 2-night trip

10/10 Exceptional

Excelente!
Me encantoooo! Quiero volver. Lo único que pediría es que tuvieran algún servicio de comida por la tarde noche. Pero al haber cocina dentro de las villas pues no afecta, llevas cosas del Oxxo.
Sonia, 1-night trip

2/10 Poor

Intérieur lugubre. Manque d éclairage,meubles et décoration vieillots. Le style mexicain peut être respecté mais il y a un minimum. L extérieur pourrait être bien mais l ensemble est mal entretenu. Très cher pour la prestation. Le personnel ne comprend pas un mot d angjais
Nathalie, 2-night trip

10/10 Exceptional

Es un lugar von arquitectira de castillo y hacienda , fundada en 1548

4/10 Fair

Joya mal administrada
El lugar es precioso el problema es la falta de personal y el servicio , dicen qué hay Restaurant lo cual es falsoy presumen de un hotel de 4 estrellas y no llega a dos el lugar insisto es un joya , mal administrada
Mercedes, 1-night trip

4/10 Fair

Carlos, 1-night trip

4/10 Fair

Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm
Evan, 1-night trip

6/10 Good

Observaciones
La habitación huele a humedad no hay donde guardar ropa la televisión no funciona y no hay wifi
SAUL, 1-night trip

4/10 Fair

No hay servicio en restaurante después de las 4 pm. Pareciera que no hay personal en la tarde y noche en el hotel. Al hospedarme en los cuartos del casco de hacienda, al caer la tarde noche, nadie encendía las luces, muy obscuro. No funcionó el jacusi, no había agua caliente.
Pedro, 1-night trip

8/10 Very good

Lovely unique property!
2-night trip

4/10 Fair

Muy mal. El precio por noche no lo vale. Está en el rango de precio de la hacienda Uayamon o hacienda Temozon que están de diez. Y este establecimiento está de 5.
1-night trip