There was a noticeable lack of competence throughout the hotel, or perhaps many of the staff simply didn’t speak English well enough.
Whether it was at breakfast—where we waited 20 minutes for a matcha latte only to be told they had run out—or at the front desk, where we requested room cleaning that never happened, the service was consistently disappointing. At the pool area, we waited 40 minutes for our food, then another 20 minutes to receive the bill, which turned out to be incorrect. The drawers in the room were dirty, and the glass we ordered never arrived.
The only staff who were quick and competent were the bell boys.
Calibo
Calibo (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Top Hotel
Sehr schöne Anlage Abseits der Touristenmassen
Niklas
Niklas (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Perry
Perry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Anders Tauber
Anders Tauber (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Grete
Grete (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Fantastico hotel y el personal increible
Carlos Julio
Carlos Julio (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Josie
Josie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Romantic get away
"We had a remarkable stay at Cap Vermell. The accommodations were exquisite, the service attentive and warm, and the overall ambiance was delightful. Every aspect of our visit contributed to an unforgettable experience, and we truly appreciate the effort the staff put into making our time there exceptional. Thank you for a wonderful experience!"
Andrey
Andrey (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
The best of everything
Isaac
Isaac (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 30 日
yoo
yoo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Gustaf
Gustaf (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Michael
Michael (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Everything was excellent staff was professional and friendly
Except complained 3 times the room is cold finally our 4th night the maintenance finally raised the thermostat to 27 C from 25 C
Heonsung
Heonsung (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 19 日
Tolles Hotel! Werden wieder kommen. Einfach alles war erstklassig.
Ronny
Ronny (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 12 日
No poseen wifi en las habitaciones dado que no llega la señal.
Eliana
Eliana (24 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 8 日
Loved this hotel, great staff, friendly and helpful. F&B was excellent. We will return next time we are in Mallorca.
Grettel
Grettel (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 6 日
Peter
Peter (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 5 日
Pedro
Pedro (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 1 日
신혼여행
공항과 위치는 꽤 떨어져 있지만, 호텔 안에 모든 시설은 완벽했다. 한국인 커플들이 많은 만큼 룸 서비스에 한국 메뉴가 많길 바라고, 내부 시설에 대한 더 디테일한 한국말 설명이 필요하다고 생각한다.
호텔은 깨끗하지만 작은 디테일들이 아쉽다.
화장실 손 닦는 공간 중 하나는 물이 잘 내려가지 않고, 크롬캐스트는 잘 작동하지 않아 직원을 호출했다.
아이패드는 잘 작동하지 않아 두번 전원을 껐다 켰고, 아이패드 커버가 끈적거린다.
화장실 바닥 청소는 매일 하는것 처럼 느껴지지 않았다.
또한 침구도 매일 바꾸눈지 의심이 된다.
내부 부대시설은 완벽하다.