While this hotel looks amazing and makes for great photos, I'm sure, I didn't find it particularly comfortable. I had even requested a softer mattress at booking time, after a previous experience of a bad sleep, but I got a very hard mattress again. They gave an extra duvet to cushion the mattress but it didn't help much, and this was in a sea-facing room. The bedroom does not have a five-star feel, like the Park Hyatt or ITC Chola, both of which I also stayed in recently. They have amazing beds, and ensure the best sleep. Also they both have stopped using plastic, but in this hotel I lost count of how many small plastic water bottles I was given. My biggest disappointment was that the pool was closed, for an extended period, for reconstruction. This was never stated when booking. It was the main reason I had decided to re-visit this hotel. Never again. I could have got this hotel last week for only 90 euro, but I choose the Park Hyatt, at twice the price, knowing their pool is open and that I will have a very comfortable bed and good sleep. The breakfast is good. Constant flute sound in lobby area gets tedious after a while. Didn't see anyone sitting around lobby, so felt quite soulless, even though it looks amazing.