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Splendid Star Suite

4.5 star property
Luxury hotel with restaurant, near Red Moon Gallery

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Splendid Star Suite

Room amenity
Lobby
1 bedroom, minibar, in-room safe, individually decorated
Executive lounge
Balcony

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • Spa services
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double or 2 Single Beds

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 Double or 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Triple Room

1 bedroom, minibar, in-room safe, individually decorated

Suite Triple Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Room amenity

Deluxe Room, 1 Double or 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, 2 Double Beds

1 bedroom, minibar, in-room safe, individually decorated

Family Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
28 AU TRIEU ST, HOAN KIEM DIST, Hanoi, Hanoi Province, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hang Gai Street - 5 min walk - 0.5 km
  • Hoa Lo Prison Museum - 6 min walk - 0.5 km
  • Hanoi Old Town Night Market - 9 min walk - 0.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Railway Station - 15 min walk
  • Ga Thuong Tin Station - 18 min drive
  • Hanoi Long Bien Station - 20 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪La Place - ‬1 min walk

About this property

Splendid Star Suite

When you stay at Splendid Star Suite, you'll be in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can grab a bite to eat at the restaurant, or indulge in hot stone massages, body wraps or aromatherapy. This luxurious hotel is also within a short 10-minute walk of Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

Languages

English, Vietnamese

At a glance

Hotel size

  • 22 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Spa services
  • Art Deco architecture

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 342000 per night

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Splendid Star Suite Hotel Hanoi
Splendid Star Suite Hotel
Splendid Star Suite Hanoi
Splendid Star Suite
Splendid Star Suite Hotel
Splendid Star Suite Hanoi
Splendid Star Suite Hotel Hanoi

Frequently asked questions

Does Splendid Star Suite offer free cancellation for a full refund?
Yes, Splendid Star Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Splendid Star Suite?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Splendid Star Suite?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Splendid Star Suite?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Splendid Star Suite and nearby?
Splendid Star Suite has spa services.
Are there restaurants at or near Splendid Star Suite?
Yes, there's an on-site restaurant.
What's the area around Splendid Star Suite like?
Splendid Star Suite is a short 5-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market.

Splendid Star Suite Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

3.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Vithjaa, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over
3-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.
LT, 1-night trip
Verified Expedia guest review

2/10 Poor

Disappointed
The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Well located hotel, good service but basic rooms
We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort.
William, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

No Elevator
Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails.
Eagle, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Holiday in Hanoi
Hotel is very conveniently located within walking distance to shopping n eateries. Staff are all very friendly n they made out stay at the hotel a very memorable one. Hotel is right beside the st Joseph catholic cathedral. A beautiful quaint church. Hotel is quite clean but a bit old. Value for money though. Breakfast was included n there was a set menu for us to choose from. Limited choice though. It’s a 5 story walk up hotel with no elevator so be prepared ! Walking distance to the famous Hoan Kiem lake. 20 mins walk to the night market. Guests from Malaysia.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Overall, you can get way better value staying somewhere else. I am a pretty low maintenance traveler, but I often felt like I was inconveniencing the staff when I made requests or had questions. Downsides: the rooms facing the Cathedral are loud on the top floors--bells ringing, strange barking or pipes, etc.; there was black mold in one of our rooms; the shower fixtures were falling apart; one of our air conditioners kept breaking; 6th floor walkup with a lot of mosquitos in the hallways; no free breakfast which we didn't know until after the fact; staff attitude. Upsides: Perfect location for exploring old town; decent accommodations. I recommend staying across the alley at Splendid Grand (note: there are three "Splendid" hotels right next to each other). We spent a night there and it was fantastic.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent value for money, great service/location
Excellent hotel, well located with very good staff. We had no issues and I wouldn't hesitate to stay there again, very good value for money.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff
Verified Hotels.com guest review

10/10 Exceptional

Lovely staff, great location
Verified Hotels.com guest review

10/10 Exceptional

Lovely staff, central, spacious room”
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

AC was not working
The first day AC was not working, didn’t go to sleep until 5am when front desk gave me his fan. They changed room for us the next day,
Verified Hotels.com guest review

8/10 Very good

Budget accomodation doesn't disappoint.
Tom, Hannah, Martin and Alex go out of their way to make your stay very pleasant. There are 3 Splendid hotels in very close proximity to each other. They provide free drinks including fresh juice on arrival and on request. Location is great and a 10 minute walk to Hoàn Kiếm Lake. Even closer to the Old Quarter.
Kiwires , 2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Great boutique hotel in Hanoi old quarter
Splendid Star isa great little boutique hotel in the old quarter of Hanoi. The staff is extremely friendly and helpful. Aftet a month in Vietnam the very comfortable beds in a spacious suite were wonderful. The breakfasts were delicious. There is no elevator and our bell carried both our heavy suitcases to the 5th floor. We would stay here again.
Skip, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Location
great location and friendly staff.
Verified Hotels.com guest review

8/10 Very good

Great Central Hotel in Hanoi
Lovely team in a discreet hotel where the rooms are exactly what you see on the pictures. Great comfort and location.
Verified Hotels.com guest review