Splendid China Folk Village - 2 min drive - 1.9 km
Shenzhen University - 4 min drive - 4.3 km
Shenzhen Safari Park - 9 min drive - 8.8 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 31 min drive
Hong Kong International Airport (HKG) - 47 min drive
Xili Railway Station - 6 min drive
Hong Kong Lok Ma Chau Station - 10 min drive
Shenzhen Station - 13 min drive
Shijie Zhi Chuang Station - 5 min walk
Magic Castle Station - 9 min walk
Oct Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
Grange Grill - 1 min walk
Five Sen5es - 3 min walk
阿曼切尔服装有限公司 - 3 min walk
深洲电脑培训白石洲二部 - 2 min walk
巴山川菜馆 - 3 min walk
About this property
The Westin Shenzhen Nanshan
When you stay at The Westin Shenzhen Nanshan, you'll be within a 10-minute drive of Shenzhen Safari Park and Window of the World. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Seasonal taste, one of 3 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. The property is only a short walk to public transportation: Shijie Zhi Chuang Station is 5 minutes and Magic Castle Station is 9 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
350 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (18 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private picnics
24-hour room service
Travelling with children
Children stay for free (see details)
Local/corner shop
Lifeguard on-site
What to do
Fitness classes
Pilates classes
Yoga classes
Shopping
Use of nearby fitness centre
Free bikes nearby
Ecotours nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
24-hour health club
An outdoor pool
Shopping centre on-site
Full-service spa
24-hour pool access
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 90
Wheelchair-accessible path of travel
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed-captioned TV
Portable bath seats
Lowered plug sockets in bathroom
Height-adjustable showerheads
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
DVD player
42-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Down duvet
Blackout curtains
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Seasonal taste – This buffet restaurant serves breakfast, brunch, lunch and dinner. Happy hour is offered.
Five sen5es – This restaurant specialises in dim sum and serves lunch and dinner. Open daily.
Exchange – This restaurant only serves brunch. Open daily.
Daily Treats – This restaurant only serves brunch. Open daily.
Grange Grill – Overlooking the garden, this fine-dining restaurant specialises in Eastern European cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 800 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 228 to 228 for adults and CNY 114 to 114 for children
Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (return)
Late checkout can be arranged for an extra charge of CNY 1750 (subject to availability)
Pool, spa, & gym (if applicable)
Pool open 24 hours
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Westin Shenzhen Nanshan Hotel
Westin Shenzhen Nanshan
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
Frequently asked questions
Does The Westin Shenzhen Nanshan offer free cancellation for a full refund?
Yes, The Westin Shenzhen Nanshan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Shenzhen Nanshan?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at The Westin Shenzhen Nanshan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Shenzhen Nanshan?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by The Westin Shenzhen Nanshan?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle return.
What are the check-in and check-out times at The Westin Shenzhen Nanshan?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CNY 1750 (subject to availability). Express check-in and check-out are available.
What is there to do at The Westin Shenzhen Nanshan and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Westin Shenzhen Nanshan also has a 24-hour health club and a garden.
Are there restaurants at or near The Westin Shenzhen Nanshan?
Yes, there are 3 on-site restaurants, featuring al fresco dining, dim sum and garden views.
Does The Westin Shenzhen Nanshan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Westin Shenzhen Nanshan like?
The Westin Shenzhen Nanshan is located on the Strip in Nanshan, a short 5-minute walk from Shijie Zhi Chuang Station and 4 minutes' walk from Window of the World.
The Westin Shenzhen Nanshan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 November 2024
XIANGPING
XIANGPING, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
CHI LUNG
CHI LUNG, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
30 September 2024
I have for some years been coming to Westin Nanshan. I believe for over 500 nights.
This time was not one to remember. Check in and out was terribly slow and they did not service me as an elite customer not were they able to find me a suitable room. They blocked my room key as I had two bookings and I did not get the welcome gift. Also the language skills at the reception had worsened. I am considering whether Westin is in the past for me only.
Torben
Torben, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 August 2024
Siu Yip
Siu Yip, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 August 2024
Directly connected to a mall with many food options. Hotel promptly changed a room for me when I told them about the smoke smell in my room. Not the newest hotel but great facilities and well maintained
Li Ling Danielle
Li Ling Danielle, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Will stay here whenever I'm in Shenzhen.
James
James, 5-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Daniel
Daniel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
bansal
bansal, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Cross street is the Window of the World
Charles
Charles, 3-night family trip
Verified Expedia guest review
8/10 Very good
23 June 2024
Very clean and well maintained. Spacious room. Good breakfast.