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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel in Sunderland with bar/lounge and conference centre

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Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open selected days
1 bedroom, individually decorated, individually furnished, desk
1 bedroom, individually decorated, individually furnished, desk
Cocktail bar, ocean views, open selected days
Meeting facility
In the heart of Roker, The Roker Hotel offers a tranquil retreat with 3 restaurants serving Italian cuisine and kids' meals. Unwind at the coffee shop, explore nearby attractions via free self parking, or enjoy dry cleaning/laundry services for a hassle-free stay.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Terrace
  • Laundry facilities
  • Lift
  • LCD TV
  • Free self-parking
The current price is HK$477
HK$572 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Separate bedroom
Portable fan
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Combined shower/bathtub, hydromassage showerhead, free toiletries

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Separate bedroom
Portable fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - single
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Portable fan
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Portable fan
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Standard Family Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Standard Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Small Double Room

  • Sleeps 2

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8.6 out of 10, Excellent, 1,001 reviews
The price is HK$459
HK$551 total
includes taxes & fees
31 Aug - 1 Sept
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About the area

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 15 min walk - 1.3 km
  • Stadium of Light - 2 min drive - 1.9 km
  • Sunderland Empire - 4 min drive - 2.3 km
  • University of Sunderland - 4 min drive - 2.9 km
  • Port Of Tyne - 18 min drive - 15.8 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 31 min drive
  • Durham (MME-Teesside Intl.) - 44 min drive
  • Sunderland Station - 10 min drive
  • Seaham Station - 13 min drive
  • St. Peter's Station - 24 min walk
  • Seaburn Station - 23 min walk
  • Stadium of Light Station - 24 min walk

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Situated by the ocean, The Roker Hotel, BW Premier Collection is a great choice for a stay in Sunderland. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests might experience some noise from the bar located downstairs.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Marina nearby

Working away

  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Special features

Dining

Poetic License – Overlooking the ocean, this cocktail bar specialises in soul food and serves lunch and dinner. A children's menu is available. Open selected days.
1842 Café & Bistro – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 11:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Best Western Roker Hotel Sunderland
Best Western Roker Hotel
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker Hotel BW Premier Collection
Roker BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Are pets allowed at The Roker Hotel, BW Premier Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Roker Hotel, BW Premier Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Roker Hotel, BW Premier Collection?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (19-min drive) is nearby.

Are there restaurants at or near The Roker Hotel, BW Premier Collection?

Yes, there are 2 on-site restaurants, featuring soul food and ocean views.

What's the area around The Roker Hotel, BW Premier Collection like?

The Roker Hotel, BW Premier Collection is located on the waterfront in Roker, a short 15-minute walk from National Glass Centre and 13 minutes' walk from Whitburn Sands.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bar
Food
Breakfast
View
Lobby
Location
Bed
Restaurant

What guests liked

  • Breakfast was excellent with good choices and freshly cooked options. (25 reviews)
  • The property's beachfront location offers breathtaking views and easy access to the beach. (11 reviews)
  • Food was excellent, with many reviewers praising the quality and service in the property's restaurant and bar. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Wonderful hotel, would stay again when we visit fanily
teena, 2-night trip

10/10 Excellent

Brilliant front of house staff, reception was great and very understanding.
Stuart, 1-night trip

10/10 Excellent

Stayed here a few times now. Ideal location, free parking. Breakfasts plentiful, rooms clean & comfortable. Would definitely stay here again.
Alison, 1-night trip

10/10 Excellent

Location, ambience, parking, staff
P, 1-night trip

10/10 Excellent

Loved the character of this hotel. Staff was very friendly
stephanie, 4-night trip

10/10 Excellent

Great location, lovely, clean hotel. Good sized room, nice breakfast. Short walk to the Metro station. Very happy customer!
Lois, 1-night trip

8/10 Good

We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
Jo, 1-night trip

10/10 Excellent

Bloody love this place! I will be back
Matthew, 1-night trip

6/10 Okay

The staff were lovely. Jasmine, on reception, could not have been more helpful. Location on the seafront fantastic. But hotel tired and the noise from other rooms intrusive.
Monica, 2-night trip

8/10 Good

Great room with a seaview. Breakfast excellent and good price. Recommended.
Alan, 2-night trip

10/10 Excellent

Great place to stay very helpful staff
Amanda, 1-night trip

10/10 Excellent

It was a nice hotel Could have used one support bar getting in and out of the bath
Brian, 4-night trip

10/10 Excellent

Fan
Nelma, 1-night trip

10/10 Excellent

Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Mark, 1-night trip

10/10 Excellent

Lovely helpful receptionist. Great room. Very reasonable priced. Tasty breakfast. Great bar & outside area. Would certainly return here.
Alison, 1-night trip

10/10 Excellent

great location and fabulous Views very friendly and helpful staff
Steve, 1-night trip

4/10 Poor

On check in room booked was not what we got. Also a long walk with bags up and down stairs. No parking at the gront. No offer of real customer service.
catherine, 1-night trip

2/10 Terrible

nice enough hotel bad ownership
Isaac, 3-night trip

8/10 Good

The room was nicely decorated and both radiators were on full so the room was very hot (for me) and only one of the windows opened slightly .. lovely breakfast, comfortable room, friendly staff, good price
Angela, 1-night trip

10/10 Excellent

Staff were wonderful.
David, 4-night trip

8/10 Good

Easter break

Good trip very helpful reception staff our first room had too many stairs for us be we got sorted with another room
Jill, 1-night trip

10/10 Excellent

Comfiest bed with 4 overfilled pillows & 2 scatter cushions…..I was gutted when morning came! Breakfast was good - standard English breakfast. Overall, it’s a yes, from me!!
Clare, 1-night trip

10/10 Excellent

Absolutely blown away by this incredible hotel experience! From the moment I arrived, the warm and friendly check-in set the tone for a perfect stay. There’s plenty of parking—both out front and even more around the back—making arrival stress-free. The location is unbeatable, set right on the beachfront with breathtaking views of the harbour walls and the open sea. Waking up to that view was simply unforgettable. The bar and restaurant areas are beautifully designed, creating a welcoming and stylish atmosphere. I enjoyed a delicious evening meal in the bar and an outstanding breakfast in the restaurant the next morning—both meals were top-notch in quality and service. The entire hotel was peaceful and immaculately kept, and every member of staff I encountered was friendly, helpful, and genuinely accommodating. Without a doubt, I’ll be returning—this place is a true gem!
Matthew, 1-night trip

8/10 Good

Get new pillows!

Pillows are terrible and the shower was a weird height but other than its a great hotel.
James, 1-night trip

10/10 Excellent

Excellent hotel and a great views

First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Darren, 1-night trip