Lake Toya Tsuruga Resort Hikari no uta puts you a short five-minute drive from Lake Toya. Guests can be pampered with spa services at the spa, and Restaurant LUMIere, one of 2 restaurants, serves breakfast and dinner. Other highlights include a bar/lounge, a fitness centre and a terrace.
Languages
English, Japanese
At a glance
Hotel size
48 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests with food allergies should contact this property at least 5 days prior to check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Coffee shop
Travelling with children
Bed rails
What to do
Hiking/biking trails nearby
Kayaking nearby
Hot springs nearby
Fishing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Full-service spa
Locally owned and organised tours and activities
Local artist showcase
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
Smart speaker
Flat-screen television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Premium bedding
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Restaurant LUMIere – This restaurant serves breakfast and dinner.
Ryouriya shinzan – This fine-dining restaurant only serves breakfast. Open daily.
Bar Usu no Akari – On-site bar. Open daily.
Fees & policies
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Also known as
Toya Tsuruga Hikari No Uta
Lake Toya Tsuruga Resort Hikari no uta Hotel
Lake Toya Tsuruga Resort Hikari no uta Sobetsu
Lake Toya Tsuruga Resort Hikari no uta Hotel Sobetsu
Frequently asked questions
Does Lake Toya Tsuruga Resort Hikari no uta offer free cancellation for a full refund?
Yes, Lake Toya Tsuruga Resort Hikari no uta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lake Toya Tsuruga Resort Hikari no uta?
Sorry, pets aren't allowed.
Is parking offered on site at Lake Toya Tsuruga Resort Hikari no uta?
Yes, there's free valet parking.
What are the check-in and check-out times at Lake Toya Tsuruga Resort Hikari no uta?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM.
What is there to do at Lake Toya Tsuruga Resort Hikari no uta and nearby?
Have fun with nearby activities such as fishing, hiking and kayaking. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services. Lake Toya Tsuruga Resort Hikari no uta also has a garden.
Are there restaurants at or near Lake Toya Tsuruga Resort Hikari no uta?
Yes, there are 2 on-site restaurants.
Lake Toya Tsuruga Resort Hikari no uta Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
3 August 2024
pretty good but the wagyu from the dinner was not good
Alvin
Alvin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 July 2024
Shao Onn
Shao Onn, 2-night trip
Verified Expedia guest review
8/10 Very good
6 February 2024
XIAOYUN
XIAOYUN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 January 2024
YUK YU MARTIN
YUK YU MARTIN, 1-night trip
Verified Expedia guest review
6/10 Good
2 December 2023
Great stay but totally not worth the price
For the price paid and 5 star rating, staff is extremely inflexible with their arrangements.
- room cleaning is limited to up to 1pm and cannot be delayed further or changed if sight seeing plans change
- dinner and breakfast timings must be fix one day in advance in 30min intervals forcing you to stick to your plan and unable to relax on a whim. Ironic for a 5 star ryokan that wants you to relax and enjoy the facilities
- dinner is great but not worth the near US$800 price point. There are better ryokans out there that serve better food for half the price albeit at lesser portions (doesn’t matter when you are full at dish 7/9 of their keiseki)
- default dinner menu is French and require top ups to Japanese Kaiseki or Teppanyaki. A bit of a downer consider the price paid
Chay Ling
Chay Ling, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2023
10/10. Love this hotel so much! Staffs are friendly and professional, food is delicious, architectural was perfect! Will definitely stay again when I visit to lake Toya!!
Ching Yieng
Ching Yieng, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 September 2023
Very relaxing ambience, great service and top-notch food
Physical facilities are excellent but I find soft skills of staff somewhat average, maybe because of labour shortage. Still, customers are paying a premium for an experience which is below expectations
Dr Ridzwan
Dr Ridzwan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2023
Tomonori
Tomonori, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 August 2023
A new property in the Lake Toya area, but away from the main streets. Wonderful architectural design though slight understaffed, with many of them not as properly trained as other hotels of this calibre in Japan. Lovely rooms and in-room onsen (select rooms).