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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury hotel with 2 indoor pools, near Bournemouth Beach

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Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Lounge
Property entrance
Bar (on property)
Bournemouth West Cliff Hotel & Spa, a tranquil retreat in the heart of Bournemouth City Centre. With 2 indoor pools and a rejuvenating spa, indulge in treatments like body wraps and facials or simply unwind on sun loungers. The hotel's charming garden and bar offer additional spaces to relax.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Pool
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 5 meeting rooms

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is HK$630
HK$756 total
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Quadruple Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Quadruple Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Room

7.4 out of 10
Good
(16 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, desk, iron/ironing board, free WiFi

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Free rollaway/extra beds
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Satellite channels
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(30 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Durley Dean Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
7.8 out of 10, Good, 1,002 reviews
The price is HK$517
HK$620 total
includes taxes & fees
31 Aug - 1 Sept
The Durley Dean Hotel
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About the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS

What's nearby

  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Oceanarium - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
  • Southampton (SOU) - 41 min drive
  • Bournemouth Station - 4 min drive
  • Branksome Station - 7 min drive
  • Parkstone Station - 13 min drive

Restaurants

  • ‪the palm - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪DYMK - ‬6 min walk
  • ‪Zim Braai - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

When you stay at Bournemouth West Cliff Hotel & Spa, you'll be within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or hydrotherapy. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and location.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 83 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (GBP 10 per night)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • English breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • 5 meeting rooms
  • Conference space (2605 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 indoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 99
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Parking

  • Uncovered self-parking costs GBP 10 per night

Pool, spa, & gym (if applicable)

  • The spa is accessible for GBP 15 per person, per night
  • Guests under 18 years old are not allowed in the spa

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Bournemouth Hallmark Hotel
Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth
HELP_OUTLINE

Frequently asked questions

Does Bournemouth West Cliff Hotel & Spa offer free cancellation for a full refund?

Yes, Bournemouth West Cliff Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bournemouth West Cliff Hotel & Spa?

Yes, there are 2 indoor pools.

Are pets allowed at Bournemouth West Cliff Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Bournemouth West Cliff Hotel & Spa?

Yes. Self-parking costs GBP 10 per night.

What are the check-in and check-out times at Bournemouth West Cliff Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Bournemouth West Cliff Hotel & Spa?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.

What is there to do at Bournemouth West Cliff Hotel & Spa and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 indoor swimming pools. Bournemouth West Cliff Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Bournemouth West Cliff Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Bournemouth West Cliff Hotel & Spa like?

Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth International Centre and 13 minutes' walk from Bournemouth Beach. The local area is walkable and popular for its beaches.

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Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Spa
Breakfast
Parking
Beach
Food
Bathroom
Location
Restaurant

Reviews

10/10 Excellent

The staff are very helpful breakfast very good would stay again
Rosemary, 3-night trip

8/10 Good

Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Deanne, 4-night trip

2/10 Terrible

Price does not reflect quality at all. Better off going to travelodge
Ahsan, 1-night trip

2/10 Terrible

Thank you
Sherri, 1-night trip

6/10 Okay

The facilities and common areas make up for the drab but functional room we had (family room, double bed and 2 roll out beds). The lovely warm indoor pool and gym were the highlight of the stay with the restaurant/ bar a close second. Staff were helpful and friendly, but not in a 'we're a premium hotel' kind of way. Whilst nothing was exceptional, the pool and the 10mins walk to the beach or town centre made it a good choice and I'd have no problem choosing it again.
Mel, 4-night trip

10/10 Excellent

Jain
Josephine, 2-night trip

8/10 Good

It’s was a lovely stay
Deborah, 1-night trip

10/10 Excellent

Friendly staff and easy access to Bournemouth and bus stop round the corner. Swimming pool lovely clean and warm!
karen, 2-night trip

8/10 Good

I've always found this hotel good value, with a nice indoor pool and good restaurant. Staff are friendly and accommodating
Barry, 3-night trip

4/10 Poor

Dated property, in need of renovation, rooms not cleaned to my 4/5* standard, bad smell, marks on carpet, dusty surfaces, doors don’t close properly, tiny mirror in the bathroom. Too expensive for what it is. Only plus side was access to the pool.
Mumtaz, 2-night trip

10/10 Excellent

Hotel was lovely .staff were excellent Bournemouth was not so good though
Philip, 3-night trip

10/10 Excellent

Excellent hotel very clean nice staff would stay again
Carl, 2-night trip

10/10 Excellent

Nice hotel, Great for families
Mandeep, 1-night trip

8/10 Good

We booked a family room, however there was only 1 very small window and hardly any ventilationnor natural light. We asked if we could change rooms to a room with more natural light. The reception staff were very helpful. We moved rooms and we had big bay window with loads of natural light. For an extra fee of £20 per night. The pool was amazing. It wasn't too busy and it was a lovely temperature and was very clean and maintained. The food was good and breakfast was great. Over all it was a really enjoyable stay. The hotel is in a great location. I would definitely recommend staying at West cliff Hotel. The rooms at the front of the hotel seem to be the best to choose from. The vibe was good and the spa looked busy although we didn't venture there. I am definitely coming back!!!!
Kate, 2-night trip

10/10 Excellent

Lovely comfortable bed and room. Very friendly staff, nothing was too much trouble. The indoor pool was very welcome. A good variety at breakfast, however only scrambled eggs were offered. Would like an option for eggs of your choice to be cooked to order. Plenty of parking on site.
Sally, 2-night trip

10/10 Excellent

The hotel had recently been renovated and the room decor and bathroom was great.
Nicki, 2-night trip

8/10 Good

Really good and friendly staff.clise the the beach and restaurants. Would recommend it especially for families
Baljit, 1-night trip

6/10 Okay

I book this hotel purely down to the pool. Arrived with my 12 year old son to find the pool closed at 7:30pm. Woke up the next morning to find we couldn’t use it again due to a Swimming class!! My son was so disappointed. Staff weren’t great. The Deputy manager was “sorry” but that was it. Had to ask him to compensate by giving us a free breakfast which he did, but it wasn’t offered. On top of that, because we were checking in late, we tried calling for over an hour and 30 minutes. Not one person answered!! Not great.
Simon, 1-night trip

10/10 Excellent

Impressed. Room seemed newly updated and was clean and comfortable. Swimming pool was warm and the kids enjoyed it. Breakfast was good though the bacon could have been better cooked, it was a little underdone. Short walk to the beach. Note I parked on the street and now have a car covered in bird droppings so avoid the trees! Will definitely look to book again when we can.
Jonathan, 1-night trip

10/10 Excellent

Such a peaceful stay and would return again

What an amazing time. The deluxe room was newly upgraded so all nice and new. Very comfy bed, spacious room and nice big shower. Spa facilities very affordable and we used it every day. Nice short walk to the beach and tow centre so no need to drive anywhere. Parking in the street was free.
Graham, 4-night trip

10/10 Excellent

The prices are very reasonable, the breakfast buffet is great. The evening food options for us weren’t brilliant, I would suggest using one of the many local eateries for evening meals. The SPA is Devine, really spacious and the two treatments I had were reasonably priced and absolutely fantastic, The main swimming pool is also good, it’s open long hours and generally isn’t too busy (although we stayed here out of peak holiday times) they have happy hour at the bar so you can have some drinks on a budget if you want to. the bartenders were really nice as well.
Charlotte, 3-night trip

10/10 Excellent

We very much enjoyed the upstairs pool, i believe there is a fee for the pool & jacuzzi on lower ground. Restaurant was lovely, polite and helpful staff. Our AC wasnt working properly, even when the gentleman came and fixed it, it wasnt really cool, but not an issue as was quite cool for june. If i were to share some constructive criticism, it would be a lovely touch to have a mini fridge in the deluxe & superior rooms! Finally, we were ever so grateful for the free noon checkout on the Sunday, that was very kind indeed, all in all a wonderful weekend break & I'm positive we will return soon!
Tamsin, 2-night trip

8/10 Good

Great hotel and friendly staff. Only a few things which were minor - room was downstairs and the window was right next to some outdoor seating, so would have been very noisy on a busy afternoon/evening. Had dinner (burger) which was tasty. Unfortunately the bar and outdoor area overlook the pool so we decided against a swim and opted to pay the £15 for the spa visit instead! Parking ok but £10 per 24 hrs so could add up for a longer stay. EV charger would be handy. Room was serviced even though we didn't leave the sign out which was nice but unnecessary (changed our towels even though left on the radiator). Slept well though and it was a spacious room with good shower. Thanks!
Emma, 2-night trip

10/10 Excellent

Amazing
1-night trip

6/10 Okay

Weekend Spa

Nice hotel and good value for the money we paid. Spa needs some updating and quite basic
Joanne, 1-night trip