When you stay at General, you'll be a short five-minute drive from Old Town Square and Dancing House. Guests can enjoy international cuisine at Viva Victoria, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day. This luxurious hotel is also a short five-minute drive from Wenceslas Square and Prague Astronomical Clock. The property is only a short walk to public transportation: Zborovská Stop is 3 minutes and Anděl Station is 5 minutes.
Languages
Czech, English, French, Russian
At a glance
Hotel size
20 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 20 per night)
On-site valet parking (EUR 20.00 per day; includes in/out privileges)
On-site parking is limited
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Supervised childcare (surcharge)
What to do
Bike rentals nearby
Segway hire/tours nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1890
Safe-deposit box at front desk
Sauna
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Viva Victoria – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Vine Bar – This wine bar specialises in international cuisine and serves brunch, lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights
Optional extras
Airport shuttle service is offered for an extra charge of EUR 28 per vehicle (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for EUR 50.00 per night
Parking
Self-parking costs EUR 20 per night
Valet parking costs EUR 20.00 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel General Prague
Hotel General
General Prague
General Hotel Prague
General Hotel
Hotel General
General Prague
General Hotel Prague
Frequently asked questions
Does General offer free cancellation for a full refund?
Yes, General does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at General?
Sorry, pets aren't allowed.
Is parking offered on site at General?
Yes. Self-parking costs EUR 20 per night. Valet parking costs EUR 20.00 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by General?
Yes, an airport shuttle is available. The charge is EUR 28 per vehicle one-way.
What are the check-in and check-out times at General?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at General and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. General also has a sauna.
Are there restaurants at or near General?
Yes, Viva Victoria offers international cuisine.
What's the area around General like?
General is in Prague 5, a short 3-minute walk from Zborovská Stop and 11 minutes' walk from Dancing House.
General Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
Reviews
8/10 Very good
29 February 2020
Lovely & clean, lovely competent staff. Room was very hot (even after tuning down hearing and opening window) and sloping roof was a bit of a pest.
Verified traveller
4-night romance trip
Verified Expedia guest review
8/10 Very good
12 December 2019
My initial perception of this hotel were wrong. The location may be out of the circle of activities, but the staff and services make up for that. The rooms are good sized, beds are comfortable - ask for extra mattress if you like it soft - and the bath tubs are good for soaking. The breakfast gets you ready for the day. With the low cost of transportation or if you like to walk, this hotel is well worth overlooking its location.
Verified traveller
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 December 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
29 November 2019
Hotel General is a roomy clean well run facility. The rooms are large compared to many Europe hotels, and the staff works hard to please guests. It is in a quiet neighborhood, which is good for some, although the bar is rarely used and only staffed if a guest goes down there. No one comes in from the outside. TVs are decent old flat panels, but do not have HDMI connectors for computers or devices. Breakfast buffet is excellent, and there are both subway and train stations within easy walking distance.
Verified traveller
7-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
22 November 2019
This property was exactly as noted on Expedia. No surprises. Great staff, comfortable room and perfect location. Would recommend to anyone.
Verified traveller
6-night family trip
Verified Expedia guest review
10/10 Exceptional
25 October 2019
Beautiful room for the price. Attentive staff. Spotlessly clean. Quiet location, but so close to public transport. Twenty minute walk into town.
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 October 2019
Overall a very good hotel . The room was clean and quiet. Although a 40min pleasant walk along the river bank it is worth it
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
10 October 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2019
Had a very enjoyable stay. All the staff were very helpful,in particular Alexander and Veronica.
Verified traveller
4-night family trip
Verified Expedia guest review
10/10 Exceptional
23 August 2019
Verified traveller
2-night trip
Verified Orbitz guest review
10/10 Exceptional
20 August 2019
Check-in was very easy. Staff were very nice and helpful. Breakfast was outstanding. Dinner was excellent also. A very nice place to stay. Highly recommend
Valerie
Valerie, 1-night romance trip
Verified Expedia guest review
8/10 Very good
10 August 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2019
I liked the location and the decor and the amenities
Verified traveller
3-night family trip
Verified Travelocity guest review
10/10 Exceptional
6 August 2019
The property maintained the uniqueness of Prague’s history with furnishings and architecture.
Verified traveller
4-night family trip
Verified Expedia guest review
10/10 Exceptional
1 August 2019
Beautiful hotel tucked away, close to public transport, shopping and eateries. Lovely and helpful staff.
Verified traveller
8-night trip
Verified Expedia guest review
10/10 Exceptional
2 July 2019
Great place, highly recommended
Great hotel, amazing service (they even turned on the sauna for me after hours). The hotel is a little piece of history with upgraded rooms and amenities, very clean and the staff is super attentive to detail
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2019
Wonderful Hotel, would stay there again and again!
The hotel is a beautiful older hotel but has been updated wonderfully. The staff there is tremendous. We stayed last year, and when we returned, they remembered us! Every attention to detail has been met from the air conditioning (worked beautifully by the way), the food, everything! This is my favorite hotel we e ever stayed at and we have stayed at hundreds! I can’t say enough about all the staff there either. They are all wonderful people who really seem to care about their clients comforts.
Susan
Susan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2019
Beautiful rooms, excellent location, very friendly staff
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
20 June 2019
Good value. Staff friendly & helpful. Hotel over all lovely & very clean. Breakfast fine, more so from
additional menu. Complimentary sparking wine on last night. Bar always closed/empty & had to open specially; very limited drinks choice. Room105 looked into a wall. TV limited English channels. I really enjoyed my stay, but am genuinely bewildered as to how the General has a 5 star rating. For me, location was actually better than being in town centre, but I believe many visitors may be put off.
Verified traveller
4-night romance trip
Verified Expedia guest review
8/10 Very good
14 June 2019
Larry
Larry, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2019
Had a lovely stay at the hotel general. The staff were extremely friendly and helpful, in particular Martin, Vladimir and Veronica who could not do more to make our stay enjoyable.
The room was comfortable and had really good AC which was a bonus as Prague can get rather hot! There was also a safe and minibar(didn’t use the MB).
Breakfast each morning was superb, you are given unlimited hot drinks and a choice of a hot dish such as omelette, french toast, crepes etc. You also have unlimited access to the continental breakfast bar which had more than enough choice for us and really set us up for each day.
The hotel is in the Andel area of prague(pronounced Anyel to the locals). There is a metro station, tramline and bus station nearby, all about a five minute walk away.
Verified traveller
7-night family trip
Verified Expedia guest review
8/10 Very good
3 June 2019
a nice small boutique hotel in progue 5, friendly staff, very personal & friendly breakfast service, but not much else at the facility. We stayed at the roof level room with sun roof.. room was clean but too small and ceiling was too low with roof cut the room half. Location was not that great also. Metro station was about 10 min away walking and main Prague attractions like Charles Bridge were about 30 min walking distance away. There is nothing much around hotel - it was more of residential area - except a good bar around the corner. It was pleasant stay although.
Daniel
Daniel, 2-night romance trip
Verified Expedia guest review
8/10 Very good
27 May 2019
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2019
Superb find
Fantastic service, spotlessly clean and comfortable room, delicious breakfast buffet and menu with broad choice, good location for tram/metro or walking along the river to attractions. Some good local restaurants and quiet for sleeping. Would def recommend and return.
Paul
Paul, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
30 April 2019
good staff, close to metro and bus station and restaurants