The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with restaurant, near Stratford City Hall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Reception
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Reception
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 9 of 9 rooms

Family Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Fridge
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

King Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Highlights

Air conditioning
Heating
Free rollaway/extra beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Mini Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Apartment

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout curtains
3 bedrooms
Private bathroom
Hairdryer
  • 84 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Map
23 Albert St, Stratford, ON, N5A 3K2

What's nearby

  • Stratford City Hall - 2 min walk - 0.2 km
  • Avon Theatre - 2 min walk - 0.2 km
  • Avon River - 5 min walk - 0.5 km
  • Festival Theatre - 17 min walk - 1.4 km
  • Stratford Perth Museum - 18 min walk - 1.5 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
  • London, ON (YXU-London Intl.) - 50 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 87 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 90 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 112 min drive
  • Stratford Station - 13 min walk
  • St. Marys Station - 19 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Bentley's - ‬3 min walk
  • ‪Balzac's Coffee Roastery - ‬4 min walk
  • ‪Pazzo Taverna & Pizzeria - ‬3 min walk
  • ‪Coffee Culture - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Located near a train station, The Windsor Hotel by Hoco Hotels Collection is a great choice for a stay in Stratford. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 34 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • Reception is closed Sundays in the winter.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (CAD 20 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1881

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CAD 20 for adults and CAD 20 for children
  • Late checkout can be arranged for an extra charge of CAD 50

Children & extra beds

  • Rollaway beds are available for CAD 50.0 per day

Parking

  • Uncovered self-parking costs CAD 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking

Policies

Long-term renters welcome.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Does The Windsor Hotel by Hoco Hotels Collection offer free cancellation for a full refund?
Yes, The Windsor Hotel by Hoco Hotels Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Windsor Hotel by Hoco Hotels Collection?
Yes. Self-parking costs CAD 20 per night.
What are the check-in and check-out times at The Windsor Hotel by Hoco Hotels Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50.
What is there to do at The Windsor Hotel by Hoco Hotels Collection and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course.
Are there restaurants at or near The Windsor Hotel by Hoco Hotels Collection?
Yes, there's an on-site restaurant.
What's the area around The Windsor Hotel by Hoco Hotels Collection like?
The Windsor Hotel by Hoco Hotels Collection is a short 2-minute walk from Avon Theatre and 17 minutes' walk from Festival Theatre. Travellers say that the hotel is in a great location.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

8.2

Very good

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Girls trip
The hotel was perfect. The only down fall was the restaurant was closed, however the espresso machine in the room more than made up for it.
Helen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in Stratford
Since I am currently having mobility issues from an injury, the staff quickly helped us get our luggage out of the car and up to our room and the same when we left, they helped us get the luggage packed in our car. We also received a beautiful treat in our room for our anniversary celebration. The room was clean and beautiful, not to mention the great proximity to the theater and downtown Stratford.
Nora, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in Stratford
Great location for our theatre trip. Wonderful staff. Breakfast to go box was a nice touch. Bathroom small enough to brush your teeth whilst on the toilet
Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Stratford
Great room and hotel staff. Well located!!!
Stephen, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Review
The place looked newly renovated, but it was very dirty. There were many flies around, dead bugs on the floor, and stains. We don’t think the sheets were cleaned or changed before we arrived. They did change the sheets on our last night, so we had one night where it felt fresher. The restaurant was closed, but the room included a continental breakfast, so we received breakfast boxes in our room instead—however, they were not allergy-friendly! Be sure to notify them about any allergies in advance. Breakfast boxes included a muffin(nut muffin or blueberry muffin), yogurt, and a mandarin orange. Check-in was fine, but nothing special. The lady who gave us new sheets on the last night was very kind and offered excellent service—thank you! Otherwise, we’ll probably book elsewhere next time. The location is good, though. Parking needs to be reserved, or they offer a “sister lot” at another hotel. We opted for the free parking lot about a 5-minute walk away. The room at the front is convenient for parking and checking in/out.
Aiko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
We enjoyed our stay at the Windsor Hotel. This legacy hotel has been renovated to be stylish and comfortable. While food service was limited to a breakfast box, it was high-quality. There are lots of places for a hot breakfast close by if desired. The location of the hotel can’t be beat, as it is just steps to downtown and many restaurants and to the theaters.
Barbara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas Fairfield, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable stay
Great caring staff. Many complimentary stuff. Good location.
Elena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our reservation was very much last minute and we got a tiny room. They have quite a few of that size, and the bathroom is hardly manageable. We'll definitely stay on our next visit but will make sure to reserve way ahead and request a larger room. It's the perfect location in Stratford, and the staff is very friendly.
Alain, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was excellent for walking everywhere. Room was quiet and adequate size. All of the soap dispensers was poor and made it hard to get soap out. Front desk was friendly and accommodating.
Daniel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed our stay here, but a good hotel has coffee in the morning. An Expresso machine does not fit the bill. A coffee machine in the room would be ok, but even better would be hot coffee in the lobby.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed for 2 nights in early August. The hotel is in the process of renovations but not to worry - they do that during the winter months. You can walk to all the Stratford theatres & downtown, thus easy access to restaurants. Our room was clean, as was the hotel hallways & public areas. If their parking lot is full there is a public paid parking lot across the street Next time in Stratford, I know where to stay!
Richard, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nicely renovated older property in a great location!
Mary Elizabeth, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Pleasant accommodations.
Our room was very clean which is very important to us. The bed was very comfortable and the air conditioning worked well. We had as promised, a boxed breakfast at our door at 8:00am. The staff were very helpful, and friendly, which is also very important to us. Abhavinh was dressed professionally and was very helpful to us this morning.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff was very friendly. Room was clean. Location was excellent.
Mark, 2-night trip
Verified Expedia guest review

4/10 Fair

I requested an accessible room and was told this could be accommodated. Through there was an elevator to the 2nd floor, the room was entirely inaccessible, ie., the bathroom could not be reached using a walker; the room was too small for a walker anyway; the shower was not accessible; and there were no safety bars in the bathroom to aid in one getting up from the toilet. In addition to these hazards, water could not be drained from the bathroom sink. We were told that a plumber would come that afternoon. They apparently did come, however, by our 2nd night the water continued to back up and the pipes started to leak quite badly. Thankfully a plumber came to our room at 8:30 pm. The problems were temporarily solved but our evening was disrupted. All this being said, the hotel staff were gracious and friendly.
Joan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Expedia guest review

8/10 Very good

Irene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We were messaged prior to arriving to let us know how to make our check-in easier. When we arrive, there were birthday surprises in the room for my daughter, including chocolate cake! Staff extremely friendly and helpful and even carried our luggage to the room. Check out we were surprised to find a take out breakfast delivered to our door. The bed was very comfortable, everything was very clean, and we would highly recommend to anyone!
Amy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The room we booked had three bedrooms, which were very clean and spacious. The open space living and dining room was huge and the kitchen was well equipped. The staff was very friendly and helpful. We would definitely stay there again on our next visit to Stratford. Diana M.
Diana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing service
Kate, 2-night trip
Verified Expedia guest review