56 Shepherd's Bush Green, London, England, W12 8QE
What's nearby
Westfield London Shopping Centre - 10 min walk
Kensington High Street - 19 min walk
Hyde Park - 8 min drive
Buckingham Palace - 11 min drive
Piccadilly Circus - 12 min drive
Getting around
Heathrow Airport (LHR) - 34 min drive
London (LTN-Luton) - 58 min drive
London (LCY-London City) - 67 min drive
London (STN-Stansted) - 83 min drive
Gatwick Airport (LGW) - 89 min drive
London (SEN-Southend) - 103 min drive
Shepherd's Bush Station - 7 min walk
Kensington (Olympia) Station - 16 min walk
Kensington (Olympia) Underground Station - 17 min walk
Shepherd's Bush Market Underground Station - 4 min walk
Goldhawk Road Underground Station - 4 min walk
Shepherd's Bush Underground Station - 5 min walk
Restaurants
The Hoxton, Shepherd’s Bush - 1 min walk
The Defectors Weld - 3 min walk
Pictures - 1 min walk
Tian Fu - 3 min walk
Shikumen - 1 min walk
About this property
Dao By Dorsett West London
At Dao By Dorsett West London, you'll be a short five-minute drive from Westfield London Shopping Centre and Kensington High Street. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-friendly hotel is also within a short drive of Hyde Park and Thames River. Fellow travellers love the helpful staff. Public transportation is only a short walk: Shepherd's Bush Market Underground Station is 4 minutes and Goldhawk Road Underground Station is 4 minutes.
Languages
English
At a glance
Hotel size
74 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of GBP 20 at checkout
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 8 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
What to do
Bike rentals nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Thin carpet in room
Hardwood flooring in room
Room amenities
Be entertained
Smart speaker
50-inch Smart TV
Premium digital channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Window screens
Laundry detergent
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Mini fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes and utensils
More
Weekly housekeeping
In-room safe
Eco-friendly cleaning products provided
Local maps
Special features
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
Housekeeping is available for an extra charge and varies based on length of stay
There is a service fee of 5 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 70 per pet, per stay
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Dao By Dorsett West London Hotel
Dao By Dorsett West London London
DAO BY Dorsett West London (74531223)
Dao By Dorsett West London Hotel London
Frequently asked questions
Does Dao By Dorsett West London offer free cancellation for a full refund?
Yes, Dao By Dorsett West London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dao By Dorsett West London?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of GBP 70 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Dao By Dorsett West London?
Sorry, there's no on-site parking at Dao By Dorsett West London.
What are the check-in and check-out times at Dao By Dorsett West London?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Dao By Dorsett West London and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Dao By Dorsett West London?
Yes, there's an on-site restaurant.
Does Dao By Dorsett West London have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer and a microwave.
What's the area around Dao By Dorsett West London like?
Dao By Dorsett West London is a short 4-minute walk from Shepherd's Bush Market Underground Station and 10 minutes' walk from Westfield London Shopping Centre.
Dao By Dorsett West London Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Asif
Asif, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Asif
Asif, 1-night business trip
Verified Hotels.com guest review
6/10 Good
24 December 2024
Patrick
Patrick, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Fantastic suite, service extremely good.
carl
carl, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Great hotel!!
Lovely hotel, upgraded for free to a suite - the only thing that wasn’t great was the temperature of breakfast, could have been hotter but was lovely
Callum
Callum, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Really good quality hotel
Lovely hotel, excellent staff and the room was comfy, super clean and comfy
Simon
Simon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Good but room for improvement
In general my stay was very good, but a few things let it down.
- I stepped on a small bit of glass with bare feet on the first morning. Luckily it didn't cut me though.
- I had to request more English Breakfast tea about 5 times before I actually got any. I kept being told someone would bring it up in 10 minutes and they never came. Eventually I got some after calling again the next morning.
- It would be incredibly helpful to have instructions for the heating/cooling system as I kept trying to turn it down but it kept going up again!
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
6 November 2024
The hotel professes to be high end, but the staff were disinterested and just seemed to be hanging around reception. It's been a few years since the Dao opened and they still haven't opened the entrance so you have to check in via the Dorsett. The staff don't make you feel welcome.
The room was spacious but showing a fair bit of wear and tear with chipped paint and a damp smelling bathroom.
Jane
Jane, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
tommy
tommy, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 October 2024
hannah
hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
No remarks
Wojciech
Wojciech, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Felicity
Felicity, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
Great Service Location W/ Onsite Laundry
I really enjoyed my stay with Dao. The staff was extremely helpful, and my room was lovely. I especially appreciated the onsite laundry service, which was easy to use and included detergent.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Stayed in standard studio flat. Nice, clean and modern.
Friendly and professional staff.
5 mins walk to Westfield shopping centre.
Sara
Sara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Excellent
Excellent hotel brilliant service and thank you for the manger who have upgraded our room and for the amenities
Razique
Razique, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Property is modern, stylish, comfortable and located in a great part of town. Staff were very obliging and helpful.
William
William, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Scott
Scott, 1-night trip
Verified Expedia guest review
8/10 Very good
22 September 2024
Quick and easy to check in
Rebekah
Rebekah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
I would like to extend a special thank you to the staff, who went above and beyond to make our stay as enjoyable as possible. The front desk was friendly, helpful with my languages( I was need a special help), engineering staff was prompt to check my oven in the room.
I highly recommend Dao by Dorsett to anyone visiting West area of London or need to stay close to Heathrow airport and on the same time close to centre of city. The hotel is truly exceptional, and I will definitely be returning again in the future
Natalia
Natalia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Best choice in a hotel Ever
It was WONDERFUL. Treated like Family, made to feel at home. Staff went out of their way to be helpful. Room was excellent well worth the price. Fabulous morning breakfast Buffet.
Susan
Susan, 11-night trip
Verified Hotels.com guest review
8/10 Very good
18 September 2024
Nice location. Would be great if the cafe was open more hours. Terrace room was very nice.
Susan
Susan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
benazir
benazir, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Clean and courteous hotel and staff. A nice area right next to an underground station and major mall. Would recommend